
Press to select any of the following:
•AM
•FM
• SIRIUS
•CD
•USB
• BT Stereo
• SD Card
• A/V In
Using the Touch-Sensitive
Controls on Your System
To turn a feature on and off, just touch the
graphic with your finger. To get the best
performance from the touch-sensitive
controls:
• Do not press hard on the controls. They
are sensitive to light touch.
• Use your bare finger to touch the center
of a touch-control graphic. Touching
off-center of the graphic may affect
operation of a nearby control.
• Make sure your hands are clean and
dry.
• Since the touchscreen operates based
on the touch of a finger, you may have
trouble using it if you are wearing
gloves.
• Keep metal and other conductive
material away from the surface of the
touchscreen as this may cause
electronic interference (for example,
inadvertently turning on a feature other
than the one you meant to turn on).
Depending on your vehicle and option
package, you may also have these controls
on your bezel:
• Power: Switch the media or climate
features off and on.
•VOL: Control the volume of playing
media.• Fan: Control the speed of the climate
system fan.
• Seek and Tune buttons: Use as you
normally would in media modes.
• Eject: Eject a CD from the
entertainment system.
•SOURCE: Touch the word repeatedly
to see all available media modes. The
screen does not change, but you see
the media change in the lower left
status bar.
•SOUND: Touch the word to access the
Sound menu where you can adjust
settings such as: Bass, Treble,
Midrange, Balance and Fade, DSP
(Digital Signal Processing), Occupancy
Mode and Speed Compensated
Volume. (Your vehicle may not have
all of these sound options.)
• Hazard flasher: Switch the hazard
flashers off and on.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used
for cleaning glasses. If dirt or fingerprints
are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray
alcohol onto the display. Do not use
detergent or any type of solvent to clean
the display.
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
In the United States, call: 1-888-270-1055.
In Canada, call: 1-800-565-3673.
Times are subject to change due to
holidays.
322
MyFord Touch™ (If Equipped)

Available voice commands
"Audio list of commands"
"Bluetooth audio list of commands"
"Browse list of commands"
"CD list of commands"
"Climate control list of commands"
"List of commands"
"Navigation list of commands"
*
"Phone list of commands"
"Radio list of commands"
"SD card list of commands"
"Sirius satellite list of commands"
**
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands"
"Voice settings list of commands"
"Help"
* This command is only available when
your vehicle is equipped with the
navigation system, and the navigation
system SD card is in the card slot.
** This command is only available when
you have an active SIRIUS satellite radio
subscription.
Voice Settings
Voice settings allow you to customize the
level of system interaction, help and
feedback. The system defaults to standard
interaction that uses candidate lists and
confirmation prompts as these provide the
highest level of guidance and feedback.•Interaction Mode: Novice mode
provides detailed interaction and
guidance while the advanced mode
has less audible interaction and more
tone prompts.
•Confirmation Prompts: The system
uses these short questions to confirm
your voice request. If turned off, the
system simply makes a best guess as
to what you requested. The system
may still occasionally ask you to
confirm settings.
•Phone and Media Candidate Lists:
Candidate lists are lists of possible
results from your voice commands. The
system creates these lists when it has
the same confidence level of several
options based on your voice command.
To access these settings using the
touchscreen:
1. Press the Settings icon > Settings >
Voice Control.
2. Select from:
• Interaction Mode
• Confirmation Prompts
• Media Candidate Lists
• Phone Candidate Lists
• Voice Control Volume.
To access these settings using voice
commands:
1. Press the voice icon. Wait for the
prompt "Please say a command".
Another tone sounds to let you know
the system is listening.
2. Say any of the following commands:
Voice settings using voice commands
"Confirmation prompts off"
"Confirmation prompts on"
"Interaction mode advanced"
326
MyFord Touch™ (If Equipped)

System
E142607
Press the Settings icon >
Settings > System, then select
from the following:
System
Select to have the touchscreen display in English, Spanish
or French. Language
Select to display units in kilometers or miles. Distance
Select to display units in Celsius or Fahrenheit. Temperature
Adjust the volume of voice prompts from the system. System Prompt Volume
Select to have the system beep to confirm choices made
through the touchscreen. Touch Screen Button Beep
Select to have the system beep to confirm button choices
made through the climate or audio system. Touch Panel Button Beep
Have the touchscreen keyboard display in QWERTY or
ABC format. Keyboard Layout
Install any downloaded applications or view the current
software licenses. Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data. Master Reset
Voice Control
E142607
Press the Settings icon >
Settings > Voice Control, then
select from the following:
Voice control
Standard interaction mode provides more detailed inter-
action and guidance. Advanced mode has less audible
interaction and more tone prompts. Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request.
*Confirmation Prompts
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off. Media Candidate Lists
330
MyFord Touch™ (If Equipped)

E142599
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to discloseyour cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
E142612
Press the lower right corner on
the touchscreen to access your
climate control features.
Depending on your vehicle line and option
package, your climate screen may look
different from the screen shown here.
E146988
Power: Touch to switch the system off and on. Outside air cannot enter your
vehicle when you switch off the system. A
Passenger settings: Touch + or – to adjust the temperature. B
Fan speed: Touch + or - to adjust fan speed. C
DUAL: Touch to switch on the passenger temperature control. D
368
MyFord Touch™ (If Equipped)

Recirculated air: Touch to turn the recirculated air on or off which may reduce
the amount of time needed to cool down the interior and help reduce odors
from reaching the interior. Recirculated air also engages automatically when
MAX A/C or MAX defrost is selected and may be engaged manually in any
airflow mode except defrost. It may also turn off in all airflow modes except
MAX A/C and MAX defrost to reduce fog potential. E
MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for
normal A/C operation. MAX A/C distributes air through instrument panel vents
and may help reduce odors from entering your vehicle. MAX A/C is more
economical and efficient than normal A/C mode. F
A/C: Touch to turn the air conditioning on or off. Use A/C with recirculated air
to improve cooling performance and efficiency. A/C engages automatically in
MAX A/C, defrost and footwell/defrost. G
AUTO: Touch to engage automatic operation, then set the temperature using
the temperature control. The system automatically controls fan speed, airflow
distribution, A/C on or off and the use of fresh or recirculated air. H
Manual airflow distribution controls:Footwell and Defrost: Distributes
air through the windshield defroster vents, demister vents, floor vents and rear
seat floor vents, and provides outside air to reduce window fogging.Panel:
Distributes air through the instrument panel vents.Panel and Floor: Distributes
air through the instrument panel vents, demister vents, floor vents and rear seat
floor vents.Floor: Distributes air through the demister vents, floor vents and I
rear seat floor vents.Defrost: Touch to clear the windshield of fog and thin ice.
Touch again to return to the previous airflow selection. When on, defrost provides
outside air to reduce window fogging and distributes air through the windshield
defroster vents and demister vents.MAX Defrost: Distributes outside air
through the windshield air vents and automatically switches the air conditioning
on. The fan is set to the highest speed and the temperature to HI. When the air
distribution is set in this position, you are unable to select recirculated air or
manually adjust the fan speed and temperature control.
Driver settings: Touch + or – adjust the temperature. J
Climate Control Voice Commands
E142599
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
369
MyFord Touch™ (If Equipped)

B
Blind Spot Monitor......................................160Blind Spot Information System (BLIS®)
with Cross Traffic Alert................................160
Bonnet LockSee: Opening and Closing the Hood..........206Booster Seats....................................................17Types of Booster Seats.......................................17Brake Fluid Check.........................................215
Brakes...............................................................145
General Information..........................................145Breaking-In......................................................183
Bulb Specification Chart...........................226
C
Cabin Air Filter................................................107
California Proposition 65..............................11
Capacities and Specifications.................261
Technical Specifications.................................265Car WashSee: Cleaning the Exterior...............................227Center Console..............................................122
Changing a Bulb...........................................222
Lamp Assembly Condensation....................222
Replacing Fog, Park and Turn Signal
Bulbs..................................................................224
Replacing Headlamp Bulbs...........................222
Replacing HID Headlamp Bulbs...................223
Replacing High-Mount Brake Lamp
Bulb....................................................................225
Replacing License Plate Lamp Bulb...........225
Replacing Reverse Lamp Assembly...........225
Replacing Side Marker Bulbs.........................224
Replacing Tail, Brake and Turn Signal
Bulbs..................................................................225
Changing a Fuse...........................................196Fuses.......................................................................196Changing a Road Wheel...........................255Dissimilar Spare Wheel and Tire Assembly
Information.....................................................255
Tire Change Procedure....................................256
Changing the 12V Battery..........................216
Changing the Engine Air Filter.................219
...................................................................................2 1 9
1.6L and 2.0L EcoBoost Engines...................219
2.5L Engine............................................................219
Changing the Wiper Blades......................218
Checking MyKey System Status..............50
Checking the Wiper Blades......................218
Child Restraint and Safety Belt
Maintenance.................................................32
Child Safety.......................................................14
General Information.............................................14Child Safety Locks..........................................24Left-Hand Side......................................................25
Right-Hand Side...................................................25
Child Seat Positioning...................................15
Cleaning Leather Seats..............................231
Cleaning Products........................................227
Cleaning the Alloy Wheels........................231
Cleaning the Engine....................................229
Cleaning the Exterior...................................227
Cleaning Plastic Exterior Parts.....................228
Exterior Chrome..................................................227
Stripes or Graphics (if equipped).................227
Underbody...........................................................228
Cleaning the Instrument Panel and
Instrument Cluster Lens........................230
Cleaning the Interior...................................229
Cleaning the Windows and Wiper
Blades...........................................................229
Clearing All MyKeys.......................................50
Climate............................................................368
Climate Control Voice Commands.............369Climate Control..............................................101
Coolant Check
See: Engine Coolant Check.............................212Crash Sensors and Airbag Indicator........42
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings...............................................................50
Cruise Control.................................................68Principle of Operation.......................................159Cruise controlSee: Using Cruise Control................................159Customer Assistance.................................190
D
Data Recording..................................................9Event Data Recording...........................................9
Service Data Recording........................................9
416
Index

Ford Credit..........................................................11(U.S. Only).................................................................11Ford Extended Service Plan (ESP).......397SERVICE PLANS (CANADA ONLY)............399
SERVICE PLANS (U.S. Only).........................397
Four-Wheel Drive.........................................140Principle of Operation......................................140Front Fog Lamps.............................................75
Front Passenger Sensing System.............37
Fuel and Refueling.......................................128
Fuel Consumption........................................134
Calculating Fuel Economy..............................134
Filling the Tank.....................................................134
Fuel Filter.........................................................216
Fuel Quality.....................................................129
Choosing the Right Fuel...................................129
Octane Recommendations............................129
Fuel Shutoff....................................................187
Fuses.................................................................196
Fuse Specification Chart............................197
Luggage Compartment Fuse Panel...........203
Passenger Compartment Fuse
Panel.................................................................200
Power Distribution Box.....................................197
Pre-Fuse Box........................................................197
G
Garage Door OpenerSee: Universal Garage Door Opener............116Gauges...............................................................83Engine Coolant Temperature Gauge............84
Fuel Gauge.............................................................84
Information Display.............................................83
General Information on Radio
Frequencies...................................................44
Intelligent Access.................................................44General Maintenance Information.......400Multi-Point Inspection.....................................402
Owner Checks and Services..........................401
Protecting Your Investment..........................400
Why Maintain Your Vehicle?........................400
Why Maintain Your Vehicle at Your
Dealership?....................................................400
Getting Assistance Outside the U.S. and
Canada..........................................................193
Getting the Services You Need...............190
Away From Home..............................................190
H
HandbrakeSee: Parking Brake.............................................146Hazard Warning Flashers...........................187
Headlamp Exit Delay.....................................74
Head Restraints............................................109
Adjusting the Head Restraint..........................110Heated Seats...................................................115
Heated Windows and Mirrors..................107
Heated Exterior Mirror.......................................107
Heated Rear Window........................................107
HeatingSee: Climate Control..........................................101Hill Start Assist..............................................138Using Hill Start Assist.......................................138Hints on Controlling the Interior
Climate..........................................................104
Cooling the Interior Quickly............................105
General Hints.......................................................104
Heating the Interior Quickly............................104
Maximum Cooling Performance in
Instrument Panel or Instrument Panel
and Footwell Positions................................107
Recommended Settings for Cooling .........105
Recommended Settings for Heating..........105
Side Window Defogging in Cold
Weather............................................................106
Vehicle Stationary for Extended Periods
during Extreme High Ambient
Temperatures.................................................106
Hints on Driving With Anti-Lock
Brakes............................................................145
Hood Lock
See: Opening and Closing the Hood..........206
I
Ignition Switch...............................................123
In California (U.S. Only)..............................191
Information Display Control......................68
Multimedia Controls...........................................69Information Displays....................................88General Information...........................................88
418
Index