
System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Initiating a Voice Session
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Push the voice icon. A tone
sounds and Listening appears in
the display. Say any of the
following:
If You Want To Say
Stream audio from your phone. "Bluetooth audio"
Cancel the requested action. "Cancel"
Access the device connected to the auxiliary input jack. "Line in"
Make calls. "Phone"
Access the SYNC Services portal.
"Services"
*
Return to the main menu. "SYNC"
Access the device connected to your USB port. "USB"
Run a vehicle health report.
"Vehicle health report"
*
Adjust the level of voice interaction and feedback. "Voice settings"
Hear a list of voice commands available in the current
mode. "Help"
* This is an optional feature and available in the United States only.
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SYNC™

USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, such as artist and album.
SYNC is capable of hosting nearly any
digital media player including: iPod®,
Zune™, Plays from device players, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Connecting Your Digital Media
Player to the USB Port
Note:If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
To Connect Using Voice Commands
1. Plug the device into the USB port.
2. Press the voice icon and when
prompted, say "USB".
3. You can now play music by saying any
of the appropriate voice commands.
See the media voice commands.
To Connect Using the System Menu
1. Plug the device into the USB port.
2. Press AUX and then MENU to enter
the media menu.
3. Scroll to Select Source. Press OK.
4. Scroll to USB. Press OK.
5. Depending on how many digital media
files are on your connected device,
Indexing may appear in the radio
display. When indexing is complete, the
screen returns to the Play menu.Press OK and scroll through selections of:
• Play All
• Albums
• Genres
• Playlists
• Tracks
•Explore USB
• Similar Music
• Return
What's Playing?
At any time when a track is playing, you
can press the voice icon and ask the
system "What's playing?". The system
reads the metadata tags (if populated) of
the playing track to you.
Media Voice Commands
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Press the voice icon. When
prompted, say "USB", then any
of the following:
"USB"
"Autoplay off"
"Autoplay on"
"Connections"
"Pause"
"Play"
"Play album
1,2
"Play all"
"Play artist
1,2
"Play genre
"Play next folder"3
"Play next track"
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SYNC™

Voice command guide
The system searches for specific artist, track or album
information from the music indexed through the USB port. "Search" or "Play" artist,
track or album
This allows you to make your previous command more
specific. For example, if you asked to search and play all
music by a certain artist, you could then say, "Refine
album" and choose a specific album from the list to view.
If you then select Play, the system only plays music from
that specific album. "Refine"
*Indexing times can vary from device to device and with regard to the number of songs
the system needs to process.
Press the voice icon. When prompted, say,
"Bluetooth audio", then any of the
following:
"BLUETOOTH AUDIO"
"Connections"
"Pause"
"Play"
"Play next track"
"Play previous track"
Media Menu Features
The media menu allows you to select your
media source, how to play your music
(such as by artist, genre, shuffle or repeat),
and also to add, connect or delete devices.
1. Press AUX and then MENU to enter
the media menu.
2. Scroll to cycle through:
You can: When you select:
Play your music by artist, album, genre, playlist, track,
similar music or play all music. You can also choose to
Explore USB to view the supported digital music files on
your playing device. Play Menu
Select and play music from your USB port, auxiliary input
jack (line in) or stream music from your Bluetooth-enabled
phone. Select Source
SYNC USB: Press OK to access music plugged into your
USB port. You can also plug in devices to charge them (if
supported by your device). Once connected, the system
indexes any readable media files.
1
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SYNC™

Accessing Your Play Menu
This menu allows you to select and play
your media by artist, album, genre, playlist,
track, similar music or even to explore what
is on your USB device.
Note:If your digital media player has a
power switch, make sure you switch it on
before plugging it in.1. Press AUX and then MENU to enter
the media menu.
2. Scroll to Play. Press OK.
If there are no media files to access, the
display indicates there is no media. If there
are media files, you have the following
options:
You can: When you select:
Play all indexed media (tracks) from your playing device
in flat file mode, one at a time in numerical order. Play All
Press OK to select. The first track title appears in the
display.
Sort all indexed media by artist. Once selected, the system
lists and then play all artists and tracks alphabetically. If
there are fewer than 255 indexed artists, the system lists
them alphabetically in flat file mode. If there are more
than 255, the system categorizes them alphabetically. Artists
1. Press OK to select. You can select to play All Artists or
any indexed artist.
2. Scroll to choose the desired artist. Press OK.
Sort all indexed media by albums. If there are fewer than
255 indexed albums, the system lists them alphabetically
in flat file mode. If there are more than 255, the system
categorizes them alphabetically. Albums
1. Press OK to enter the album menu and select from
playing all albums or from any individual indexed album.
2. Scroll to choose the desired album. Press OK.
Sort indexed music by genre (category) type. SYNC lists
the genres alphabetically in flat file mode. If there are more
than 255, the system categorizes them alphabetically. Genres
1. Press OK to select.
2. Scroll to select the desired genre. Press OK.
Access your playlists (from formats, such as .ASX, .M3U,
.WPL or .MTP). The system lists your playlists alphabetic-
ally in flat-file mode. If there are more than 255, the system
categorizes them alphabetically. Playlists
1. Press OK to select.
2. Scroll to select the desired playlist. Press OK.
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You can: When you select:
Search for and play a specific indexed track. SYNC lists
your tracks alphabetically in flat file mode. If there are
more than 255, the system categorizes them alphabetic-
ally. Tr a c k s
1. Press OK to select.
2. Scroll to select the desired track. Press OK.
Explore all supported digital media on your media device
connected to the USB port. You can only view media
content which is compatible with SYNC; other files saved
are not visible. Explore USB
1. Press OK to select.
2. Scroll to explore indexed media on your flash drive.
Play music similar to what is currently playing from the
USB port. The system uses the metadata information of
each song to compile a playlist for you. Similar Music
*
Press OK to select. The system creates a new list of similar
songs and begins playing. This feature does not include
tracks with incomplete metadata information.
Exit the current menu. Return
*With certain playing devices, if your metadata tags are not populated, the tracks are not
available in voice recognition, play menu or similar music. However, if you place these
tracks onto your playing device in "Mass Storage Device Mode", they are available in voice
recognition, play menu browsing and similar music. The system places Unknown items
into any unpopulated metadata tag.
System Settings
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete a device as turn
the Bluetooth feature on and off.1. Press AUX and then MENU to enter
the media menu.
2. Scroll to System Settings. Press OK.
3. Scroll to Bluetooth Devices. Press OK.
You can: When you select:
Pair more devices to the system.
Add Bluetooth Device*1. Press OK to select and press OK again when Find SYNC
appears in the display.
2. Follow the directions in your phone's manual to put your
phone into discovery mode. A six-digit PIN appears in the
display.
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SYNC™

You can: When you select:
3. When prompted on your phone's six-digit display, enter
the PIN.
Connect a previously paired Bluetooth-enabled device. Connect Bluetooth Device
1. Press OK to select and view a list of previously paired
devices.
2. Scroll until you find the desired device, and then press
OK to connect the device.
Turn the Bluetooth feature on and off.
**Set Bluetooth
1. Press OK and scroll to toggle between On and Off.
2. Make a selection, and then press OK.
Delete a paired media device. Delete Device
1. Press OK and scroll to select the device.
2. Press OK to confirm.
Delete all previously paired devices. Delete All Devices
Press OK to select.
Exit the current menu. Return
*This is a speed-dependent feature.**Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth
features.
Advanced Menu Options
The Advanced menu allows you to access
and set prompts, languages, defaults and
perform a master reset.1. Press AUX and then MENU to enter
the media menu.
2. Scroll to System Settings. Press OK.
3. Scroll to Advanced. Press OK.
You can: When you select:
Have SYNC guide you by asking questions, helpful hints
or ask you for a specific action. Prompts
1. Press OK to select and scroll to select between on or
off.
2. Press OK when the desired selection appears in the
display. SYNC takes you back to the Advanced menu.
Choose from English, Français or Español. The displays
and prompts are in the selected language. Languages
1. Press OK to select and then scroll through the languages.
2. Press OK when the desired selection appears in the
display.
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Bluetooth Audio Voice Commands
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If you are listening to a Bluetooth
audio device, press the voice
button on the steering wheel
control. When prompted, say "Next song",
"Pause", "Play" or "Previous song".
If you are not listening to a Bluetooth audio
device, press the voice button and, after
the tone, say "Next song", "Pause", "Play"
or "Previous song".
A/V Inputs
WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
For safety reasons, do not connect
or adjust the settings on your
portable music player while your
vehicle is moving.
Store the portable music player in a
secure location, such as the center
console or the glove box, when your
vehicle is moving. Hard objects may
become projectiles in a crash or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving.
E142622Your A/V inputs allow you to connect an
auxiliary audio/video source (such as a
gaming systems or a personal camcorder)
by connecting RCA cords (not included)
to these input jacks. The jacks are yellow,
red and white and are located either
behind a small access door on the
instrument panel or in your center console.
You can also use the A/V inputs as an
auxiliary input jack to play music from your
portable music player over your vehicle's
speakers. Plug in your 1/8 inch (3.5
millimeter) RCA adapter into the two left
A/V input jacks (red and white).
Press the lower left corner of the
touchscreen, and then select A/V In.
To use the auxiliary input jack feature,
make sure that your portable music player
is designed for use with headphones and
that it is fully charged. You also need an
audio extension cable with stereo male
1/8-inch (3.5 millimeter) connectors at one
end and a RCA jack at the other.
1. Switch off the engine, radio and
portable music player. Set the parking
brake and put the transmission in
position P.
2. Attach one end of the audio extension
cable to the headphone output of your
player and the other end into the
adapter in one of the two left A/V input
jacks (white or red) inside the center
console.
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MyFord Touch™ (If Equipped)

3. Press the lower left corner on the
touchscreen. Select either a tuned FM
station or a CD (if there is a CD already
loaded into the system).
4. Adjust the volume as desired.
5. Turn the portable music player on and
adjust the volume to ½ the maximum.
6. Press the lower left corner on the
touchscreen. Select the A/V In tab.
(You should hear audio from your
portable music player although it may
be low.)
7. Adjust the sound on your portable
music player until it reaches the level
of the FM station or CD by switching
back and forth between the controls.
In order to playback video from your iPod
or iPhone, you must have a special
combination USB/RCA composite video
cable (which you can buy from Apple).
When you connect the cable to your iPod
or iPhone, plug the other end into both the
RCA jacks and the USB port.Troubleshooting
• Do not connect the audio input jack to
a line level output. The jack only works
correctly with devices that have a
headphone output with a volume
control.
• Do not set the portable music player's
volume level higher than is necessary
to match the volume of the CD or FM
radio as this causes distortion and
reduces sound quality.
• If the music sounds distorted at lower
listening levels, turn the portable music
player volume down. If the problem
persists, replace or recharge the
batteries in the portable media player.
• Control the portable media player in
the same manner when used with
headphones, as the auxiliary input jack
does not provide control (such as Play
or Pause) over the attached portable
media player.
PHONE
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MyFord Touch™ (If Equipped)