“TRAVEL LINK”
“College basketball
schedule”“Motor sports order” “NHL schedule”
“College basketball
scores”“Motor sports
schedule”“NHL scores”
“College football
headlines”“Movie listings” “Traffic”
“College football
schedule”“My team headlines” “Weather”
“College football
scores”“My teams schedule” “Weather map”
“Fuel prices” “My teams scores” “WNBA headlines”
“Golf headlines” “NBA headlines” “WNBA schedule”
“Golf leaderboard” “NBA schedule” “WNBA scores”
Alerts
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressAlerts,and then choose from any of the following services:
•Vi e wthe message.
•Deletethe message.
•Delete Allmessages.
This screen displays any system messages (such as an SD card fault).
Note:The system alerts you to any messages by turning the information
icon yellow. After you read or delete the messages, the icon returns to
white.
Calendar
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressCalendar.You can view the current calendar by day, week or
month.
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Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressApps>911 Assist,>On.
You can also access 911 Assist by:
•Pressing the Settings icon >Settings>Phone>911
Assist,or
•Pressing the Settings icon >Help>911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•The 911 Assist feature must be set on before the incident.
•You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•
The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator.
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Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to remind you automatically to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The Vehicle Health Report contains valuable
information, such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Items noted during vehicle inspections by your authorized dealer that
still need servicing.
Making a Report
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
If you want to run a report by using the touchscreen, touchApps>
Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report, Ford Motor Company may
collect your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect more vehicle information. Ford
may use your vehicle information it collects for any purpose. If you do
not want to disclose your cellular phone number or vehicle information,
do not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy Statement) for more
information.
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Door Keypad Code
To change the keypad code for your keyless entry keypad system:
1. Press the Settings icon >Vehicle>Door Keypad Code.
2. Enter your current factory code, then, when prompted, enter your
new code.
Rear View Camera
This menu allows you to access settings for your rear view camera.
Press the Settings icon >Vehicle>Rear View Camera,then select
from the following settings:
•Rear Camera Delay
•Visual Park Aid Alert
•Guidelines.
Enable Valet Mode
Valet mode allows you to lock the system. No information is accessible
until the system is unlocked with the correct PIN.
1. Press the Settings icon >Vehicle>Enable Valet Mode.
2. When prompted, enter a four-digit PIN.
After you press Continue, the system locks until you enter the PIN again.
Note:If the system locks, and you need to reset the PIN, enter 3681 and
the system unlocks.
Settings
Access and adjust system settings, voice features, as well as phone,
navigation and wireless settings.
System
Press the Settings icon >Settings>System,then select from
the following:
System
LanguageSelect to have the touchscreen display in
English, Spanish or French.
DistanceSelect to display units in kilometers or miles.
TemperatureSelect to display units in Celsius or
Fahrenheit.
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Navigation
Press the Settings icon >Settings>Navigation,then select
from the following:
Navigation
Map PreferencesTurn breadcrumbs on and off.
Have the system display your turn list top to
bottom or bottom to top.
Turn the Parking POI notification on and off.
Route Preferences Preferred Routeallows you to choose to
have the system display theShortest,
Fastestor mostEcologicalroute first. If you
setAlways Use Preferred RoutetoYe s,
the system uses the selected route type to
calculate only one route to the desired
destination.Always Use Preferred Route
bypasses route selection in destination
programming. The system only calculates one
route based on the preferred route setting.
Eco Time Penaltyallows you to select a low,
medium or high cost for the calculated Eco
Route. The higher the setting, the longer the
time allotment is for the route.
Have the system avoid freeways.
Have the system avoid tollroads.
Have the system avoid ferries or car trains.
Have the system use high-occupancy vehicle
lanes.
Navigation
PreferencesHave the system use guidance prompts.
Have the system automatically fill-in
State/Province information.
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Navigation
Traffic PreferencesHave the system display areas where
roadwork occurs.
Have the system display incident icons.
Have the system display areas where difficult
driving conditions may occur.
Have the system display areas where snow
and ice on the road may occur.
Have the system display any smog alerts.
Have the system display weather warnings.
Have the system display where there may be
reduced visibility.
Have the system turn on your radio for traffic
announcements.
Avoid AreasEnter specific areas that you would like to
avoid on planned navigation routes.
Phone Settings
Press the Settings icon >Settings>Phone,then select from
the following:
Phone
Bluetooth DevicesConnect, disconnect, add or delete a device,
as well as save it as a favorite.
BluetoothTurn Bluetooth on and off.
Do Not DisturbHave all calls go directly to your voice mail
and not ring inside your vehicle. With this
feature turned on, text message notifications
are also suppressed and do not ring inside
your vehicle.
911 AssistTurn on or turn off the 911 Assist feature.
See911 Assistin theSYNC applications
and servicessection.
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Help
Press the Settings icon >Help,then select from the following:
Help
Where Am I?View your vehicle’s current location, if your vehicle
is equipped with navigation. If your vehicle is not
equipped with navigation, nothing displays.
System
InformationTouchscreen system serial number.
Your vehicle identification number (VIN).
Touchscreen system software version.
Navigation system version.
Map database version.
Sirius satellite radio electronic serial number (ESN).
Gracenote Database Information and Library
version.
Software
LicensesView the licenses for any software and applications
installed on your system.
Driving
RestrictionsCertain features are not accessible when your
vehicle is moving.
911 AssistTurn on and turn off the 911 Assist feature. See
911 Assistin theSYNC applications and services
section.
In Case of Emergency (ICE) Speed Dialallows
you to save up to two numbers as ICE contacts for
quick access if there is an emergency. SelectEdit
to access your phonebook and then select the
desired contacts. The numbers then appear as
options on this screen for the ICE 1 and ICE 2
buttons. The ICE contacts you select appear at the
end of the 911 Assist call process.
Voice Command
ListView categorized lists of voice commands.
To access Help using the voice commands, press the voice button, then,
after the tone, say “Help”. The system provides allowable voice
commands for the current mode.
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“TEMPERATURE”
“High”
“Low”
“<15.5–29.5> degrees”
“<60–85> degrees”
“Help”
NAVIGATION SYSTEM (IF EQUIPPED)
Note:The navigation SD card must be in the SD card slot to operate
the navigation system. If you need a replacement SD card, see your
authorized dealer.
Note:The SD card slot is spring-loaded. To remove the SD card, just
push the card in and release it. Do not attempt to pull the card out to
remove it; this could cause damage.
Your navigation system is comprised of two main features, destination
mode and map mode.
To set a destination, press the green corner of your touchscreen, then
Destwhen it appears. SeeSetting a destinationlater in this chapter.
To view the navigation map and your vehicle’s current location, touch the
green bar in the upper right hand corner of the touchscreen, or, press
Dest>Map.SeeMap modelater in this chapter.
Setting a Destination
Press the green corner of your touchscreen, thenDestwhen it appears.
Choose any of the following:
Destination selections
My Home Street Address
Favorites Intersection
Previous Destinations City Center
Point of Interest Map
Emergency Edit Route Cancel Route
1. Enter the necessary information into the highlighted text fields
(in any order). For address destination entry,Go!appears once you
enter all the necessary information. PressingGo!makes the address
location appear on the map. If you choosePrevious Destination,
the last 20 destinations you have selected appear.
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