2014 FORD EDGE display

“MENU”
“(Phone) settings (set) phone ringer”*
“(Phone) settings (set) ringer 1”*
“(Phone) settings (set) ringer 2”*
“(Phone) settings (set) ringer 3”*
“(Phone) settings (set) ringer off”*
“Battery”
“Phone name”
“Signal”
“Text message inbox”
*Words in ( ) are optional and do not have to be spoken for the system
to understand the command.
Phone book commands:When you ask SYNC® to access a phone book
name, number, etc., the requested information appears in the display to
view. Press the phone button and say “Call” to call the contact.
“DIAL”
“411” (four-one-one), “911” (nine-one-one)
“700 (seven hundred)” (seven hundred)
“800 (eight hundred)” (eight hundred)
“900 (nine hundred)” (nine hundred)
“#” (pound)
“ 0–9”
“Asterisk” (*)
“Clear” (deletes all entered digits)
“Delete” (deletes one digit)
“Plus”
“Star”
Note:To exit dial mode, press and hold the phone button or press
MENU to go to the PHONE menu.
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USA(fus)

Making Calls
Press the voice icon and when prompted say:
1. Say “Call ” or “Dial”, then the desired number.
2. When the system confirms the number, say “Dial” again to initiate the
call.
To erase the last spoken digit, say “Delete” or press the left arrow
button. To erase all spoken digits, say “Clear” or press and hold the left
arrow button.
To end the call, press and hold the phone button.
Receiving Calls
When receiving a call, you can:
•Answer the call by pressing the phone button.
•Reject the call by pressing and holding the phone button.
•Ignore the call by doing nothing.
Phone Options during an Active Call
During an active call, you have additional menu features which become
available such as putting a call on hold, joining calls, etc. Use the arrow
buttons to scroll through the menu options.
To access:
1. Press MENU during an active call.
2. When Active Call Menu is selected, press OK.
3. Scroll to cycle through the following options:
When you select: You can:
Mute Call?Mute the call.
PrivacySwitch a call from an active hands-free
environment to your cellular phone for a more
private conversation.
Press OK when Privacy on/off appears. (The
display indicates In Privacy and the system
transfers your call.)
Call HoldPut an active call on hold.
Press OK when Place Call on Hold? appears.
To answer another call at this time, press the
phone button.
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When you select: You can:
Join CallsJoin two separate calls.
1. Press the phone button.
2. Access the desired contact through SYNC
or use voice commands to place the second
call. Once actively in the second call, press
MENU.
3. Scroll until Join Calls appears and press
OK. Press OK again when Join Calls?appears.
Note:SYNC supports a maximum of three
callers on a multiparty/conference call.
Enter TonesEnter “tones” such as numbers for passwords.
Scroll until the desired number appears in the
display, then press OK; a tone sounds as
confirmation. Repeat as necessary.
PhonebookAccess your phonebook contacts.
1. Press OK to select, then scroll through
your phonebook contacts.
2. Press OK again when the desired selection
appears in the display.
3. Press the phone button.
Call HistoryAccess your call history log.
1. Press OK to select, then scroll through
your call history options (incoming, outgoing
or missed).
2. Press OK when the desired selection
appears in the display.
3. Press the phone button to call the
selection.
ReturnExit the current menu.
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2014 Edge(edg)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)

Text Messaging
Note:This is a phone-dependent feature.
SYNC allows you to receive, send, download and delete text messages.
The system can also read incoming text messages to you so that you do
not have to take your eyes off the road.
Receiving a Text Message
Note:This is a phone-dependent feature. Your phone must support
downloading text messages using Bluetooth to receive incoming text
messages.
Note:Forwarding a text message is a speed-dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note:Only one recipient is allowed per text message.
When a new message arrives, an audible tone sounds and the display
indicates you have a new message. You have these options:
1. Press the voice button, wait for the prompt and say “Read Message”
to have SYNC read the message to you.
2. Press OK to receive and open the text message or do nothing and
the message goes into your text message inbox. Press OK again and
SYNC reads your message aloud as you are not able to view the
message. You can then also choose whether you’d like to reply or
forward the message.
3. Press OK and scroll to choose between:
•Reply to Text Message: Press OK to access and then scroll
through the list of pre-defined messages to send.
•Forward Text Message: Press OK to forward the message to
anyone in your Phonebook or Call History. You can also choose
Enter Number.
Sending, Downloading and Deleting Your Text Messages
Text messaging is a phone-dependent feature. If your phone is
compatible, SYNC allows you to receive, send, download and delete text
messages.
1. Press the phone button.
2. Scroll until Text Message appears and press OK.
3. Scroll to select from the following options:
Send Text Message?enables you to send a new text message based on
a pre-defined set of 15 messages.
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Download Unread Msgsallows you to download your unread messages
(only) to SYNC. To download the messages, press OK to select. The
display indicates your messages are being downloaded. When complete,
SYNC takes you to your inbox.
Delete All Messages?allows you to delete current text messages from
SYNC (not your phone). To delete the messages, press OK to select.
The display indicates when all your text messages have been deleted and
SYNC returns you to the text message menu.
Note:SYNC does not automatically download all of your unread text
messages at every ignition cycle (as it does with call history and
phonebook if automatic download is set to on).
Returnexits the current menu when you press OK.
If you selectSend Text Message?:
1. Press OK to select. If the system detects your phone does not
support this feature, Unsupported appears in the display and SYNC
returns to the main menu.
2. Scroll to cycle through the message options in the following chart.
3. Press OK when the desired selection is in the display. The system
now needs to know who to send the message to.
4. Scroll to cycle through Phonebook or Call History entries. You can
also select Enter Number to audibly enter a desired number.
5. Press OK to enter the desired menu and scroll to select the specific
contact.
6. Press OK when the contact appears and press OK again to confirm
when the system asks if you would like to send the message. Each
text message is sent with the following signature: “This message was
sent from my ”.
Pre-defined text message options
Can’t talk right now
Call me
Call you later
Be there in 10 minutes
Be there in 20 minutes
Ye s
No
Why?
Thanks
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If you select: You can:
Delete DeviceDelete a paired phone.
Press OK and scroll to select the device.
Press OK to confirm.
Delete All DevicesDelete all previously paired phones (and all
information originally saved with those
phones).
Press OK to select.
ReturnExit the current menu.
*This is a speed-dependent feature.
Advanced Menu Options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
PromptsGet help from SYNC by using questions,
helpful hints or asking you for a specific
action. To turn these prompts on or off:
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
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2014 Edge(edg)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)

If you select: You can:
Languages
Choose between English, Espanol and Francais.
Once selected, all of SYNC’s radio displays and
prompts are in the selected language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection appears
in the display. If you change the language
setting, the display indicates that the system is
updating. When complete, SYNC takes you
back to the Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on
SYNC (phonebook, call history, text messages
and paired devices) and return to the factory
default settings.
Press OK to select. The display indicates
when complete and SYNC takes you back to
the Advanced menu.
Install ApplicationInstall applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
System InfoAccess the Auto Version number as well as
the FPN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can
further help your phone with the exchange of
text messages.
ReturnExit the current menu.
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USA(fus)

SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)
Note:In order for the following features to work, your cellular phone
must be compatible with SYNC. To check your phone’s compatibility, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•SYNC Services (if equipped, United States only): Provides access to
traffic, directions and information such as travel, horoscopes, stock
prices and more.
•911 Assist: Can alert 911 in the event of an emergency.
•Vehicle Health Report (if equipped, United States only): Provides a
diagnostic and maintenance report card of your vehicle.
911 Assist®
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
crash. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note:SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note:If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
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2014 Edge(edg)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)