Symptoms Possible Cause Action
A pop-up window
displays “Navigation
fault. A system fault
has been detected that
may cause the
navigation to perform
abnormally. Please
contact your
dealership.”There is a system
hardware or software
error.Contact an authorized
dealer.
A pop-up window
displays “Error. PINs
did not match. Please
re-enter.”You entered the wrong
PIN to unlock the
system for valet mode.PressOKand try
entering your PIN
again. If it does not
work, contact an
authorized dealer.
A pop-up window
displays “Invalid PIN.
Please Re-enter.”You entered the wrong
PIN.PressOKand try
entering your PIN
again to lock the
system.
Navigation System (If Equipped)401
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Adobe
Contains Adobe® [Flash® Player] or [AIR®] technology by Adobe
Systems Incorporated. This [Licensee Product] contains [Adobe® Flash®
Player] [Adobe® AIR®] software under license from Adobe Systems
Incorporated, Copyright1995-2009 Adobe Macromedia Software LLC.
All rights reserved. Adobe, Flash and AIR are trademarks of Adobe
Systems Incorporated.
End user notice
Microsoft® Windows® Mobile for Automotive Important Safety
Information
This system Ford SYNC™ contains software that is licensed to
Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
Corporation pursuant to a license agreement. Any removal, reproduction,
reverse engineering or other unauthorized use of the software from this
system in violation of the license agreement is strictly prohibited and
may subject you to legal action.
Read and follow instructions
Before using your Windows Automotive-based system, read and follow all
instructions and safety information provided in this end user manual
(“User’s Guide”). Not following precautions found in this User’s Guide
can lead to an accident or other serious consequences.
Keep User’s Guide in Vehicle
When kept in the vehicle, the User’s Guide will be a ready reference for
you and other users unfamiliar with the Windows Automotive-based
system. Please make certain that before using the system for the first
time, all persons have access to the User’s Guide and read its
instructions and safety information carefully.
WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
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General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which is
subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
Navigation Features
Any navigation features included in the system are intended to provide
turn by turn instructions to get you to a desired destination. Please make
certain all persons using this system carefully read and follow
instructions and safety information fully.
Distraction Hazard
Any navigation features may require manual (non-verbal) setup.
Attempting to perform such set-up or insert data while driving can
seriously distract your attention and could cause an accident or other
serious consequences. Stop the vehicle in a safe and legal manner before
attempting these operations.
Let Your Judgment Prevail
Any navigation features are provided only as an aid. Make your driving
decisions based on your observations of local conditions and existing
traffic regulations. Any such feature is not a substitute for your personal
judgment. Any route suggestions made by this system should never
408Appendices
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Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection
Accessory drive belt(s) Horn operation
Battery performance Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission, power
steering and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
Scheduled Maintenance417
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P
Pairing other phones ................304
Pairing your phone for the
first time ....................................303
Parking brake ............................129
Parts
(see Motorcraft® parts) ..........279
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................315
Phone redial ..............................309
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................333
POI categories ...........................390
Point of Interest (POI) .............390
Power distribution box
(see Fuses) ...............................186
Power door locks ........................57
Power mirrors .............................72
Powerpoint ................................102
Power steering ..........................142
fluid, checking and adding ....208
fluid, refill capacity ................272
fluid, specifications .................272
Power Windows ...........................71
Preparing to drive your
vehicle ........................................165
Privacy information ..................300
Putting a call on/off hold .........307
Q
Quick touch buttons .................398R
Radio ..................................290–291
Single CD ........................290–291
Radio reception .........................288
Radio voice commands .....357, 363
Rear view camera display ........136
Rear window defroster .........90–91
Receiving a text message .........311
Recommendations for
attaching safety restraints
for children ..................................24
Relays ................................185–186
Remote entry system
illuminated entry ......................59
locking/unlocking doors ...........57
replacing the batteries .............55
Reverse sensing system ...........135
Roadside assistance ..................171
Roll stability control .................133
S
Safety Belt Maintenance ............43
Safety belts
(see Safety restraints) ...............40
Safety defects, reporting ..........184
Safety information ....................299
Safety restraints ..............37–38, 40
Belt-Minder® ............................40
extension assembly ..................39
for adults .............................37–38
for children ...............................24
safety belt maintenance ...........43
seat belt maintenance ..............43
warning light and chime ..........40
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trailer towing ..........................150
wrecker ....................................163
Traction control ........................130
Traction-lok rear axle ...............127
Traffic, Directions and
Information ................................323
Trailer Brake
Controller-Integrated ................157
Transmission .............................120
brake-shift interlock (BSI) ....125
fluid, checking and adding
(automatic) .............................201
fluid, refill capacities ..............272
lubricant specifications ..........272
Troubleshooting ........................400
Turn signal ..................................69
U
Upfitter controls .......................284
USB port ....................................297
Using privacy mode ..................307
V
Vehicle health report ................321Vehicle Identification Number
(VIN) ..........................................280
Vehicle loading ..........................143
Ventilating your vehicle ...........108
Voice commands in media
mode ..........................................328
Voice commands in phone
mode ..........................................305
Voice recognition ......................351
W
Warning lights (see Lights) .......77
Washer fluid ..............................208
Water, Driving through .............168
Where am I? ..............................377
Windows
power .........................................71
Windshield washer fluid and
wipers ..........................................66
checking and adding fluid .....208
replacing wiper blades ...........212
Wrecker towing .........................163
Index437
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