2014 FORD E SERIES airbag

CLEANING THE INTERIOR
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side airbag system and affect performance of the
side airbag in a collision.
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Apply a layer of high quality foam cleaner, designed for automotive
interiors, to the dry stained area (s) of the item you are cleaning and
allow soaking for one minute.
•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover. In Canada, use Motorcraft
Multi-Purpose Cleaner.
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring can set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT
CLUSTER LENS
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
Clean the instrument panel and cluster lens with a clean, damp, white,
cotton cloth, then use a clean and dry, white, cotton cloth to dry these
areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
228Vehicle Care
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)

Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC
equipped vehicle may be able to contact emergency services by dialing
911 through a paired and connected Bluetooth-enabled phone. For more
information about 911 Assist, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display. Set
On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder. Off
with reminder provides a display and voice reminder at phone
connection at vehicle start. Off without reminder provides a display
reminder only without a voice reminder at phone connection.
To make sure that 911 Assist works properly:
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
SYNC®319
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)

In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
320SYNC®
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)

Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
416Scheduled Maintenance
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)

911 Assist™ ..............................318
A
ABS (see Brakes) .....................128
Accessing call history/phone
book during active call .............307
Accessing the help screen .......380
Accessing the music in your
jukebox ......................................374
Accessing your media menu
features ......................................330
Accessing your phone menu
features ......................................309
Accessory delay ..........................71
Active call menu options .........307
Advanced menu options ...316, 337
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................316
Airbag supplemental restraint
system ..........................................46
and child safety seats ..............47
description ................................46
disposal ......................................53
driver airbag ..............................46
passenger airbag .......................46
passenger deactivation
switch ........................................48
side airbag .................................46
Air cleaner filter ...............213, 279
Air conditioning ....................90–91
manual heating and air
conditioning system ...........90–91
Ambulance packages ..................15
AM/FM .......................................356Antifreeze
(see Engine coolant) ................197
Anti-lock brake system
(see Brakes) ..............................128
Anti-theft system ........................62
arming the system ....................62
AppLink™ .................................325
Audio system
Single CD ........................290–291
Audio system
(see Radio) ........................290–291
Automatic transmission
driving an automatic
overdrive .........................120, 122
fluid, adding ............................201
fluid, checking ........................201
fluid, refill capacities ..............272
fluid, specification ..................272
Auxiliary input jack (Line in) ..296
Auxiliary powerpoint ................102
Axle
lubricant specifications ..........272
refill capacities ........................272
traction lok ..............................127
B
Battery .......................................209
acid, treating emergencies .....209
jumping a disabled battery ....174
maintenance-free ....................209
replacement, specifications ...279
servicing ..................................209
Booster seats ...............................22
Brakes ........................................128
anti-lock ...................................128
anti-lock brake system (ABS)
warning light ...........................128
Index431
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)

Safety restraints -
LATCH anchors ...........................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................281
Satellite Radio ...........................367
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............419
SD card ......................................381
Seats
child safety seats ......................24
front seats ...........................96–97
SecuriLock passive anti-theft
system ..........................................62
Selecting your media source
(USB, Line in, BT audio) .........330
Setting a destination ................381
Setting the clock ...............290–291
SIRIUS® satellite radio ....363, 381
SIRIUS satellite radio voice
commands .................................366
SIRIUS Travel Link ...................377
SOS Post Crash Alert .................45
Spark plugs,
specifications .............270–271, 279
Special notice
ambulance conversions ............15
utility-type vehicles ..................15
Specification chart,
lubricants ...................................272
Stability system .........................133
Starting a flex fuel vehicle .......108
Starting your vehicle ........106, 108
jump starting ..........................174Status bars ................................349
Steering wheel ............................65
tilting .........................................65
Supplemental Restraint System
(SRS) (see airbags) ....................46
SYNC® AppLink™ ...................325
SYNC® customer support ........299
SYNC® Services ........................323
System overview .......................346
T
Temperature control
(see Climate control) ...........90–91
Text messaging .........................311
Text messaging (sending,
downloading, deleting) .....311, 313
Tilt steering wheel ......................65
Tires ...........................235–236, 260
alignment ................................250
care ..........................................235
changing ..........................260, 263
checking the pressure ............245
inflating ...................................243
label .........................................242
replacing ..........................248, 265
rotating ....................................251
safety practices .......................250
sidewall information ...............238
snow tires and chains ............252
spare tire .........................260–261
terminology .............................236
tire grades ...............................236
treadwear ........................235, 247
Towing ...............................150, 163
recreational towing .................164
Trailer Brake
Controller-Integrated ..............157
436Index
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)