GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has many quality products
available to clean your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products or products of equivalent
quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Custom Bright Metal Cleaner (ZC-15)
Motorcraft Detail Wash (ZC-3-A)
Motorcraft Dusting Cloth (ZC-24)
Motorcraft Engine Shampoo and Degreaser (United States only) (ZC-20)
Motorcraft Engine Shampoo (Canada only) (CXC-66-A)
Motorcraft Multi-Purpose Cleaner (Canada only) (CXC-101)
Motorcraft Premium Glass Cleaner (Canada only) (CXC-100)
Motorcraft Premium Quality Windshield Washer Fluid (Canada only)
[CXC-37-(A, B, D or F)]
Motorcraft Premium Windshield Wash Concentrate with Bitterant (United
States only) ZC-32-B1)
Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54)
Motorcraft Spot and Stain Remover (United States only) (ZC-14)
Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23)
Motorcraft Wheel and Tire Cleaner (ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft® Detail Wash.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is hot to the touch or during exposure to
strong, direct sunlight.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use Motorcraft Bug and Tar Remover.
224Vehicle Care
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WAXING
Regular waxing is necessary to protect the paint on your car from the
elements. We recommend that you wash and wax the painted surface
once or twice a year.
When washing and waxing, park your vehicle in a shaded area out of
direct sunlight. Always wash your vehicle before applying wax.
•Use a quality wax that does not contain abrasives.
•Follow the manufacturer’s instructions to apply and remove the wax.
•Apply a small amount of wax in a back-and-forth motion, not in
circles.
•Do not allow wax to come in contact with any non-body (low-gloss
black) colored trim. The wax discolors or stains the parts over time,
such as:
•Bumpers
•Grained door handles
•Side mouldings
•Mirror housings
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car’s paint should feel smooth, and be free of
streaks and smudges.
REPAIRING MINOR PAINT DAMAGE
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
an authorized dealer to make sure you get the correct color.
•Remove particles, such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout, before repairing paint chips.
•Always read the instructions before using the products.
CLEANING THE ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal.
When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
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•Spray Motorcraft Engine Shampoo and Degreaser on all parts that
require cleaning and pressure rinse clean. In Canada, use Motorcraft
Engine Shampoo.
•Never wash or rinse the engine while it is hot or running; water in the
running engine may cause internal damage.
•Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around these locations.
•Cover the battery, power distribution box, and air filter assembly to
prevent water damage when cleaning the engine.
CLEANING THE WINDOWS AND WIPER BLADES
The windows and wiper blades should be cleaned regularly. If the wipers
do not wipe properly, substances on the vehicle’s glass or the wiper
blades may cause squeaking or chatter noise from the blades, and
streaking and smearing of the windshield. To clean these items, follow
these tips:
•The windows may be cleaned with a non-abrasive cleaner such as
Motorcraft® Ultra-Clear Spray Glass Cleaner.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
Motorcraft Premium Windshield Washer Concentrates in the U.S., or
Motorcraft Premium Quality Windshield Washer Fluid in Canada.
Replace your wiper blades when they appear worn or do not function
properly.
•Do not use abrasive materials, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Note:Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause damage
to the rear window defroster’s heated grid lines.
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Item CapacityFord part name or
equivalentFord part number / Ford
specification
Windshield washer
fluidFill as requiredMotorcraft Premium
Windshield Washer
Concentrates With
Bitterant (US);
Premium Quality
Windshield Washer Fluid
(Canada)ZC-32-B1 (US);
CXC-37-(A, B, D, and F)
(Canada) /
WSB-M8B16-A2/--
Fuel tank
11
All regular and
extended length vans
and wagons
33.0 gal (124.9 L)
—— 138 inch wheelbase
(except E-Super Duty)
40.0 gal (151.0L)
158 inch wheelbase
(except E-Super Duty)
40.0 gal (151.0L)
176 inch wheelbase
(except E-Super Duty)
40.0 gal (151.0L)
158 inch and 176 inch
wheelbase
(E-Super Duty)
55.0 gal (208.0L)
276Capacities and Specifications
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Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
416Scheduled Maintenance
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Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection
Accessory drive belt(s) Horn operation
Battery performance Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission, power
steering and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
Scheduled Maintenance417
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trailer towing ..........................150
wrecker ....................................163
Traction control ........................130
Traction-lok rear axle ...............127
Traffic, Directions and
Information ................................323
Trailer Brake
Controller-Integrated ................157
Transmission .............................120
brake-shift interlock (BSI) ....125
fluid, checking and adding
(automatic) .............................201
fluid, refill capacities ..............272
lubricant specifications ..........272
Troubleshooting ........................400
Turn signal ..................................69
U
Upfitter controls .......................284
USB port ....................................297
Using privacy mode ..................307
V
Vehicle health report ................321Vehicle Identification Number
(VIN) ..........................................280
Vehicle loading ..........................143
Ventilating your vehicle ...........108
Voice commands in media
mode ..........................................328
Voice commands in phone
mode ..........................................305
Voice recognition ......................351
W
Warning lights (see Lights) .......77
Washer fluid ..............................208
Water, Driving through .............168
Where am I? ..............................377
Windows
power .........................................71
Windshield washer fluid and
wipers ..........................................66
checking and adding fluid .....208
replacing wiper blades ...........212
Wrecker towing .........................163
Index437
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