2014 FORD C MAX HYBRID change time

United States
Ford Customer Relationship Center
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
fordowner.com
Canada
Ford Customer Relationship Centre
1-800-565-3673 (FORD)
ford.ca
QUICK
REFERENCE
GUIDE
EM5J 19G217 HA
May 2014
Second Printing
Quick Reference Guide
C-MAX Energi
Litho in U.S.A.
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PLUG-IN HYBRID
2014
This Quick Reference Guide is not intended
to replace your vehicle Owner’s Manual
which contains more detailed information
concerning the features of your vehicle, as
well as important safety warnings designed
to help reduce the risk of injury to you and your
passengers. Please read your entire Owner’s
Manual carefully as you begin learning about
your new vehicle and refer to the appropriate
chapters when questions arise. All information
contained in this Quick Reference Guide was
accurate at the time of duplication. We reserve
the right to change features, operation and/
or functionality of any vehicle specification at
any time. Your Ford dealer is the best source
for the most current information. For detailed
operating and safety information, please
consult your Owner’s Manual.
WARNINGDriving while distracted can result in loss of
vehicle control, crash and injury. We strongly
recommend that you use extreme caution
when using any device that may take your
focus off the road. Your primary responsibility
is the safe operation of your vehicle. We
recommend against the use of any hand-held
device while driving and encourage the use of
voice-operated systems when possible. Make
sure you are aware of all applicable local laws
that may affect the use of electronic devices
while driving.
To put QR tags to work for you, use your mobile
phone’s browser or app store link to download
a QR tag reader. Scan the QR tag and see
your vehicle’s features come to life through
animation and video.
learn more about
your vehicle
FORD.CA
FORDOWNER.COM

THE BRAKE COACH
Appears after the vehicle has come to a
stop. It coaches you to brake in a manner
that maximizes the amount of energy
returned through the regenerative braking
system. The percentage displayed indicates
the regenerative braking efficiency.
EV+ MODE
Recognizes your frequent destinations and
allows for more EV driving. The EV indicator
displays EV+ when this mode is active.
You should see this approximately 1/8 mile
(200 meters) from a frequent destination.
Frequent destinations are learned by your
vehicle after two to four weeks of use.
ECO CRUISE CONTROL
Saves vehicle energy by slowing
down acceleration compared
to standard cruise control. Your
vehicle may relax its acceleration
temporarily when going uphill. You can
switch this feature on and off in the Driver
Assist section of the Settings menu.
EFFICIENCY LEAVES
The right vehicle information display
provides a visual representation of your
driving behavior. The leaves grow as driving
habits and efficiency improve.
THE BATTERY GAUGE
During Plug-in Power Mode,
a full battery fill represents
the total amount of energy
you can get from an external
charge (plugging your
vehicle in). It is normal for your electric range
estimate to vary from charge to
charge due to changes in average
energy usage. Driving style, drive
route, extreme temperatures and
use of heat and air conditioning
affect your energy usage.
SILENT KEY START
When you switch
on the ignition,
your engine may
not sound like it is
running because your hybrid vehicle
includes silent key start. This fuel-
saving feature allows your vehicle to
be ready to drive without requiring
your gas engine to be running. Look for
the ‘ready to drive’ indicator light

in your instrument cluster. When the
light displays, you successfully started
your vehicle and it is ready to drive.
unique C-MAX Energi features
4. The charge port light ring flashes twice, and then pulses
slowly when charging.
5. When charging completes, the light ring turns off.
Unlock the padlock* and remove it. Then press the coupler
button and remove the coupler from the charge port.
CHOOSE YOUR C-MAX ENERGI MODE
Your vehicle contains driver-selectable Electric
Vehicle (EV) modes controlled through the EV
button on the center of the instrument panel,
below the climate controls.
Choose to drive in electric-only mode for city driving, saving
your plug-in power for later or let the system adjust your power
mode to suit the current driving conditions.
» Auto EV: automatically selects high-voltage battery power
during the drive, staying in electric mode when possible
and running the engine when needed. After the plug-in
power depletes, this mode is the only one available.
» EV Now: puts your vehicle into an all-electric power
experience, after you charge your vehicle using
plug-in power.
» EV Later: provides gasoline-hybrid driving power,
and saves most of the high-voltage battery
plug-in power for future use when the driver
is ready to switch to Auto EV or EV Now modes.
To make the most of your C-MAX Energi and the electric
vehicle lifestyle, please visit www.PlugintoFord.com.
PLUG-IN POWER
» C-MAX Energi comes equipped with a 120-volt convenience
cord, located in the floor compartment behind the driver’s seat.
This cord allows you to charge the battery using a standard,
120-volt, grounded, three-pronged household outlet. See your
Owner’s Manual for more details.
» For faster charge times, the available 240-volt charging
station provides a full charge in approximately 2.5 hours.
See your Dealer for more information.
CHARGE PORT DOOR AND LIGHT RING
The charge port is between the front
left-side door and wheel well. To open,
use your thumb to press in and release the
indentation on the charge port door. To
close, use your thumb to press and hold
the indentation until the door rotates
and closes.
TO CHARGE C-MAX ENERGI
1. Put your vehicle in park (P) and switch off the ignition.
2. Open the charge port door.
3. Plug the charging coupler into the vehicle’s charge port,
making sure the button clicks to latch into the port. Plug the
three-prong electrical plug into a standard, 120-volt outlet.
Unlock the padlock* and insert the straight end through
the hole in the black button on the coupler. Lock the padlock.
C-MAX Energi smart start (continued)
5
4*customer-supplied equipment only

GET IN TOUCH USING YOUR FOUR-CORNER TOUCHSCREEN
Phone, Navigation, Climate and Entertainment are the four main features of SYNC with MyFord Touch.
Each feature has its own corner represented by its own color.11
10
PHONE
Voice-control your phone for hands-free
calling with your phone securely put away.
With SYNC, you won’t even need to know
the phone number. Just say the name of
the person you want from your contacts.
Your Phone Connects You with Many
Other Features and SYNC Services*
» Connect to SYNC Services for traffic,
directions, business searches and
information favorites.
» Connect to Operator Assist to help
locate a listing or destination.
» Call for a Vehicle Health Report.
» Connects directly to a 911 Operator in
the event of an accident (feature must
be set to ON prior to an incident).
» Transfer calls seamlessly from
SYNC to phone as you get in or out
of your vehicle.
Refer to the SYNC chapter of your Owner’s
Manual for complete details.
USING YOUR PHONE
WITH SYNC
NOTE You must download your phone
book to make phone calls with voice
commands by name. Remember to say
the contact name exactly as you listed it in
your phone book.
Making a Phone Call
Use SYNC to make a phone call to anyone
in your phone book by pulling the voice
control
and when prompted, give a
voice command.
For example, you could say “Call Jake Smith
at home”. SYNC repeats the command
back to you and dials the number.
NOTE You can make phone calls by
pulling the voice control
and when
prompted, give the voice command “Dial”
again to initiate the call.

Answering Incoming Calls
Whenever you have an incoming call, the
name and number of the person calling
appears in the display. Press the
button
to answer an incoming call. You can hang
up at any time by pressing and holding the
button.
Do Not Disturb Mode
This feature blocks incoming calls and text
messages, and saves them for later. You
still have access to outgoing calls when this
feature is active. Say the voice command
“Do not disturb on” to enable and “Do not
disturb off” to disable.
NAVIGATION*
Get started with your navigation system
by pressing the upper-right, green corner.
The available voice-activated navigation
system includes:
» SiriusXM Traffic™
» SiriusXM Travel Link™
» GPS (Global Positioning
System) technology
» 3-D mapping
» Turn-by-turn navigation
Some features require activation. Refer to
the MyFord Touch chapter of your Owner’s
Manual for complete details.
TIPS
» Save your favorite locations by
touching Save to Favorites.
» Change your map views from Direction
Headed, North Up or 3-D. Set a Destination
Set a destination on your touchscreen by
using a street address, a city center, a place
on the map or a point of interest (POI).
The easiest way, however, is by voice.

1. Pull the voice control
.
When prompted, say “Destination
street address”.
2. The system asks you to say the
full address and then displays an
example on-screen.
3. You can then speak the address
naturally, such as: “One two three
Main Street, Anytown”.
You can also use the touchscreen to enter a
destination and narrow your choices by city
or street as you type.
You can choose from up to three different
types of routes:
» Fastest: Uses the fastest moving
roads possible.
» Shortest: Uses the shortest
distance possible.
» Eco (EcoRoute): Uses the most
fuel-efficient route.
CLIMATE
SYNC with MyFord Touch controls the
temperature, airflow direction, fan speed,
and activates other climate features
like heated front seats for you and your
passenger. To use voice commands to
operate climate, say a voice command like
“Climate temperature 72 degrees” and
MyFord Touch makes that adjustment.
Set Your Temperature
» Touch the lower-right, blue Climate
corner on the touchscreen.
» Set your exact, desired temperature by
using the + or – buttons.
SYNC
®
with MyFord Touch
® (continued)
*if equipped*if equipped

NOTE If you do not add new fuel during
an 18-month period, fuel freshness mode
then consumes fuel until about 1 gallon
(3.8 liters) remains in the tank.
During Fuel Freshness Mode
» The information display screen
indicates that fuel freshness mode
is active.
» The vehicle runs only in hybrid mode.
EV Now mode is not available.
» Most of the plug-in power stores until
fuel freshness mode is complete.
NOTE EV Now resumes if less than
1 gallon (3.8 liters) of fuel is left in the tank.
NOTE In most cases, when the fuel level
is below 1/4 tank, refueling the vehicle ends
fuel freshness mode and EV Now becomes
available. Refueling after consuming a full
tank in fuel freshness mode also ends
the mode.
NOTE We recommend that you use
a fuel stabilizer if your vehicle consumes
less than a full tank of fuel during an
18-month period.
OIL MAINTENANCE MODE
The Oil Maintenance mode automatically
keeps the engine oil quality in good
condition when you drive the vehicle
with limited engine use. When you start
the vehicle in Oil Maintenance mode, a
message appears in the information display.
FUEL FRESHNESS MODE
This feature helps keep the fuel system
functional and the fuel in your tank fresh.
If you operate your vehicle mainly in plug-in
power mode using electricity from plugging
in without refueling, the gasoline in your
tank eventually becomes old. Old fuel can
damage the engine and fuel system.
To prevent the fuel from becoming old, your
vehicle automatically enters fuel freshness
mode. In fuel freshness mode, your vehicle
operates in hybrid mode causing the
gasoline engine to run in order to consume
the fuel in the fuel tank.
18 19
When the vehicle is in Oil Maintenance
mode, the vehicle runs the engine as
necessary. That means if you select the
EV Now mode when the vehicle is in the
Oil Maintenance mode, EV Now mode
suspends for as long as you are in Oil
Maintenance mode. You can suspend the
Oil Maintenance mode by getting regular
oil changes and resetting the oil life
monitoring system.
essential
information
FUEL TANK CAPACITY
AND FUEL INFO
C-MAX Energi has a 14.0 gallon (53L)
fuel tank capacity, in addition to its
high-voltage battery system.
Use only UNLEADED fuel or UNLEADED
fuel blended with a maximum of 15%
ethanol. Do not use ethanol (E85),
diesel, fuel-methanol, leaded fuel or
any other fuel because it could damage
or impair the emission control system.
Leaded fuel use is prohibited by law.
REFUELING
Your vehicle features a locking
fuel door and an auto-sealing
feature that locks the fuel tank
refueling valve.
1. Put your vehicle into park (P) and switch
off the ignition.
2. Press the button
located on the center
console. Pressing this button unlocks the
fuel tank refueling valve, allowing the fuel
filler door to open so you can insert the
fuel filler nozzle into the fuel inlet.
3. Wait up to 15 seconds
before opening the fuel
filler door. During this time,
a Fuel Door Opening
message appears in
the Information display.
4. When the door opens,
a Fuel Door Open message appears
in the information display, indicating
that the vehicle is ready for refueling.
The vehicle remains ready to refuel for
approximately 20 minutes. If you need
more than 20 minutes to refuel, you must
press the refueling button again. You may
experience the fuel pump shutting off if
the refuel button is not pressed again.
5. Open the fuel filler door.
6. Slowly insert the fuel filler nozzle fully
into the fuel system, and leave the nozzle
fully inserted to open both doors until you
finish pumping. Hold the handle higher
during insertion for easier access.
7. After you are done pumping fuel, slowly
remove the fuel filler nozzle. Allow
approximately 5–10 seconds after
pumping fuel before removing the fuel
filler nozzle. This allows residual fuel to
drain back into the fuel tank and not spill
onto the vehicle.
NOTE When refilling with a portable
container, use only the funnel that comes
with your vehicle. Do not use aftermarket
funnels as they do not work with the
Easy Fuel
® system and may cause damage.
You can purchase extra funnels from your
authorized dealer.
ROADSIDE ASSISTANCE Your new Ford vehicle comes with
the assurance and support of 24-hour
emergency roadside assistance.
To receive roadside assistance in the
United States, call 1-800-241-3673.
In Canada, call 1-800-665-2006.
TOWING YOUR VEHICLE
Towing your vehicle behind an RV
or any other vehicle may be limited.
Refer to Towing the Vehicle on Four
Wheels in the Towing chapter of your
Owner’s Manual.
TIRE PRESSURE
MONITORING SYSTEM
Your vehicle show a low tire pressure
warning light in your information
display when one or more of your tires
are significantly under-inflated. If this
happens stop and check your tires as soon
as possible. Inflate them to the proper
pressure. Refer to the Inflating Your Tires
section in the Wheels and Tires chapter of
your Owner’s Manual for more information.
TIRE MOBILITY KIT
C-MAX Energi includes a tire mobility kit,
located under the front passenger seat. It
consists of an air compressor to reinflate
the tire and a sealing compound in a
canister that seals most punctures caused
by nails or similar objects. Refer to the
Wheels and Tires chapter of your Owner’s
Manual for more details.