2014 FORD C MAX HYBRID check engine

STEERING
Electric Power Steering
WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system to
ensure proper operation. When a system
error is detected a steering message will
appear in the information display. The electric power steering system
has diagnostic checks that
continuously monitor the system to
ensure proper operation of the electronic
system. When an electronic error is
detected, a message will be displayed in
the information display. If this happens,
stop the vehicle in a safe place, and turn
off the engine. After at least 10 seconds,
reset the system by restarting the engine,
and watch the information display for a
steering message. If a steering message
returns, or returns while driving, take the
vehicle to your dealer to have it checked. Obtain immediate service if a system
error is detected. You may not notice
any difference in the feel of your
steering, but a serious condition may exist.
Failure to do so may result in loss of
steering control. Your vehicle is equipped with an electric
power-assisted steering system. There is
no fluid reservoir to check or fill.
If your vehicle loses electrical power while
you are driving (or if the ignition is turned
off), you can steer the vehicle manually,
but it takes more effort. Extreme
continuous steering may increase the effort
it takes for you to steer. This occurs to
prevent internal overheating and
permanent damage to your steering system. If this should occur, you will neither
lose the ability to steer the vehicle
manually nor will it cause permanent
damage. Typical steering and driving
maneuvers will allow the system to cool
and steering assist will return to normal.
Steering Tips
If the steering wanders or pulls, check for:
•
an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
Adaptive Learning
The EPS system adaptive learning helps
correct for road irregularities and improves
overall handling and steering feel. It
communicates with the vehicle's brake
system to help operate advanced stability
control and accident avoidance systems.
Additionally, whenever the battery is
disconnected or a new battery installed,
the vehicle must be driven a short distance
before the strategy is relearned and all
systems are reactivated.
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C-MAX (CCG) Driving Aids

1.
Connect the positive (+) jumper cable
to the positive (+) prong (A) of the
discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting
battery.
4. Make the final connection of the negative (-) cable to the negative (-)
prong (B) of your vehicle.
Note: Do not attach the negative (-) cable
to fuel lines, engine rocker covers, the intake
manifold or electrical components. These
items should not be considered grounding
points. WARNING
Never connect the negative end of
the cable to the negative (-) terminal
of the discharged battery. A spark
may cause an explosion of the gases that
surround the battery. Always use the
negative prong as a grounding point. Make sure that the cables are clear of fan
blades, belts, the moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1.
Start the booster vehicle and press the
accelerator pedal moderately.
2. Start the disabled vehicle. Check the instrument cluster for the Ready to
Drive light as the gasoline engine may
not start, but the electric motor may
be running.
3. Once you start the disabled vehicle, run
both vehicles for an additional three
minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
Note: In the illustration, the vehicle on the
bottom is used to designate the assisting
(boosting) battery.
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C-MAX (CCG) Roadside EmergenciesE148861

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of Ford
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 417).
If your vehicle requires professional service,
your authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts. Working with the Engine Off
1. Set the parking brake and shift to
P
(Park).
2. Turn off the engine and remove the key
(if equipped).
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1. Set the parking brake and shift to
P
(Park).
2. Block the wheels
OPENING AND CLOSING THE
HOOD 1.
To open the hood, go inside the vehicle
and pull the hood release handle
located under the left hand side of the
instrument panel.
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C-MAX (CCG) MaintenanceE142457

Engine coolant reservoir cap. See Engine Coolant Check (page 213).
A
Engine oil filler cap. See
Engine Oil Check (page 212).
B
Engine oil dipstick. See
Engine Oil Dipstick (page 212).
C
Engine air filter cover. See
Changing the Engine Air Filter (page 229).
D
Inverter system controller.
E
Brake fluid reservoir cap. See
Brake Fluid Check (page 217).
F
Power distribution box. See
Fuses (page 200).
G
Inverter system controller coolant reservoir cap.
H
Windshield washer fluid reservoir cap. See
Washer Fluid Check (page 217).
I
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C-MAX (CCG) MaintenanceABCDEFG
HIE162485

ENGINE OIL DIPSTICK
MINA
MAX
B
ENGINE OIL CHECK
Note: Check the level before starting the
engine.
Note: Make sure that the level is between
the MIN and the MAX marks.
1. Make sure that your vehicle is on level ground.
2. Turn the engine off and wait 10 minutes
for the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the
dipstick and remove it again to check
the oil level.
If the level is at the MIN mark, add oil
immediately.
Adding Engine Oil
Note: Do not remove the filler cap when
the engine is running.
Note: Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage. Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 265).
3. Replace the filler cap. Turn it until you feel a strong resistance.
Resetting the Oil Life Monitoring
System
Note: Reset the oil life monitoring only after
an oil change.
1. Turn the ignition key to the on position.
Do not start the engine. For vehicles
with push-button start, press and hold
the start button for two seconds
without pressing the brake pedal. Do
not attempt to start the engine.
2. Press both the accelerator and brake pedals at the same time.
3. Keep both pedals fully pressed.
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4. After three seconds, the Service: Oil
reset in prog. message will be
displayed.
5. After 25 seconds, the Service: Oil reset
complete message will be displayed.
6. Release both the accelerator and brake
pedals.
7. The Service: Oil reset complete message will no longer be displayed.
8. Rotate the key to the off position. For vehicles with push-button start, press
the start button to turn the vehicle off
completely.
ENGINE COOLANT CHECK
Engine Coolant and Inverter
System Controller Coolant
Your vehicle is equipped with two separate
cooling systems. One is for cooling the
engine and one is for cooling the inverter
system controller that is specific to the
hybrid operating system. The two systems
operate similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Scheduled Maintenance (page 417).
Note: Make sure that the level is between
the MIN and MAX marks on the engine
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See
Adding Engine
Coolant in this chapter. The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
Note:
For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your dealer.
Ford does not recommend the use of
hydrometers or coolant test strips for
measuring coolant concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Checking the Inverter System
Controller Coolant
When the engine is cold, check the
concentration and level of the inverter
system controller coolant at the intervals
listed in the scheduled maintenance
information. See
Scheduled
Maintenance (page 417).
Note: Make sure that the level is between
the MIN and MAX marks on the inverter
system controller coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See
Adding Inverter
System Controller Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
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C-MAX (CCG) Maintenance

•
Do not use alcohol, methanol, brine or
any engine coolants mixed with alcohol
or methanol antifreeze (coolant).
Alcohol and other liquids can cause
engine damage from overheating or
freezing.
• Do not add extra inhibitors or additives
to the coolant. These can be harmful
and compromise the corrosion
protection of the engine coolant.
Adding Engine Coolant
1. Unscrew the engine coolant reservoir cap slowly. Any pressure will escape
as you unscrew the cap.
2. Use a funnel to add prediluted engine coolant to the engine coolant reservoir.
Make sure that the level is between the
MIN and MAX marks on the engine
coolant reservoir. Use prediluted engine
coolant meeting the Ford specification.
See Capacities and Specifications
(page 265).
3. Close the engine coolant reservoir cap.
Whenever you add coolant, check the
coolant level in the engine coolant reservoir
the next few times you drive the vehicle. If
necessary, add enough prediluted engine
coolant to bring the engine coolant level
to the proper level.
Adding Inverter System Controller
Coolant
1. Open the inverter system controller coolant reservoir cap.
2. Use a funnel to add prediluted coolant
to the inverter system controller
coolant reservoir. Make sure that the
level is between the MIN and MAX
marks on the inverter system controller
coolant reservoir. Use prediluted
coolant meeting the Ford specification.
See
Capacities and Specifications
(page 265). 3. Close the inverter system controller
coolant reservoir cap.
Whenever you add coolant, check the
coolant level in the inverter system
controller coolant reservoir the next few
times you drive the vehicle. If necessary,
add enough prediluted coolant to bring the
inverter system controller coolant level to
the proper level.
Recycled Engine Coolant
Ford Motor Company does not recommend
the use of recycled engine coolant since a
Ford-approved recycling process is not yet
available.
Used engine coolant should be disposed
of in an appropriate manner. Follow your
community ’s regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to have an
authorized Ford dealer increase the
coolant concentration above 50%.
• A coolant concentration of 60% will
provide improved freeze point
protection. Engine coolant
concentrations above 60% will
decrease the overheat protection
characteristics of the engine coolant
and may cause engine damage.
If you drive in extremely hot climates:
• It may be necessary to have an
authorized Ford dealer decrease the
coolant concentration to 40%.
• A coolant concentration of 40% will
provide improved overheat protection.
Engine coolant concentrations below
40% will decrease the corrosion/freeze
protection characteristics of the engine
coolant and may cause engine
damage.
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C-MAX (CCG) Maintenance

Vehicles driven year-round in non-extreme
climates should use prediluted coolant
meeting the Ford specification for
optimum cooling system and engine
protection.
What You Should Know About Fail-
Safe Cooling
If the engine coolant supply is depleted,
this feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The
“fail-safe”
distance depends on ambient
temperatures, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge will move to
the red (hot) area and: The coolant temperature
warning light will illuminate.
The service engine soon
indicator will illuminate.
If the engine reaches a preset
over-temperature condition, the engine
will automatically switch to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs the vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine will
completely shut down, causing steering
and braking effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage. When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long
as necessary to bring the vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. Never remove the coolant reservoir
cap while the engine is running or hot.
Note:
Driving the vehicle without repairing
the engine problem increases the chance of
engine damage. Take your vehicle to an
authorized dealer as soon as possible.
You have limited engine power when in the
fail-safe mode, so drive the vehicle with
caution. The vehicle will not be able to
maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
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