2014 FORD C MAX HYBRID change time

For specific information on the reverse
sensing portion of the system, refer to that
section.
Press the button to switch the system off.
It will remain off for the entire ignition
cycle. The system can also be switched off
through the information display.
ACTIVE PARK ASSIST (IF
EQUIPPED) WARNING
This system is designed to be a
supplementary park aid. It may not
work in all conditions and is not
intended to replace the driver ’s attention
and judgment. The driver is responsible for
avoiding hazards and maintaining a safe
distance and speed, even when the system
is in use. Note:
The driver is always responsible for
controlling the vehicle, supervising the
system and intervening if required.
The system detects an available parallel
parking space and automatically steers
the vehicle into the space (hands-free)
while you control the accelerator, gearshift
and brakes. The system visually and
audibly instructs you to park the vehicle. The system may not function correctly if
something passes between the front
bumper and the parking space (i.e. a
pedestrian or cyclist) or if the edge of the
neighboring parked vehicle is high from the
ground (i.e. a bus, tow truck or flatbed
truck).
Note:
The sensors may not detect objects
in heavy rain or other conditions that cause
disruptive reflections.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves.
Note: After a tire change the system will go
through a relearning procedure. During this
time the system performance may
deteriorate.
The system should not be used if:
• a foreign object (i.e. bike rack or trailer)
is attached to the front or rear of the
vehicle or at another location close to
the sensors.
• an overhanging object (i.e. surfboard)
is attached to the roof.
• the front bumper or side sensors are
damaged (i.e. in a collision) or
obstructed by a foreign object (i.e. front
bumper cover).
• a mini-spare tire is in use.
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The system does not position the vehicle where I want in the space
A parked vehicle has a high attachment (i.e. salt sprayer, snowplow, moving truck bed,
etc.)
The parking space length or position of parked objects changed after your vehicle passed
The temperature around your vehicle changes quickly (i.e. driving from a heated garage
into the cold, or after leaving a car wash)
REAR VIEW CAMERA (IF EQUIPPED) WARNINGS
The rear view camera system is a
reverse aid supplement device that
still requires the driver to use it in
conjunction with the interior and exterior
mirrors for maximum coverage. Objects that are close to either
corner of the bumper or under the
bumper, might not be seen on the
screen due to the limited coverage of the
camera system. Back up as slow as possible since
higher speeds might limit your
reaction time to stop the vehicle.
Use caution when using the rear
video camera and the liftgate is ajar.
If the liftgate is ajar, the camera will
be out of position and the video image may
be incorrect. All guidelines (if enabled)
have been removed when the liftgate is
ajar. Use caution when turning camera
features on or off while in R
(Reverse). Make sure the vehicle is
not moving. The rear view camera system provides a
video image of the area behind the vehicle.
During operation, lines appear in the
display which represent your vehicle
’s path
and proximity to objects behind the vehicle. The camera is located on the liftgate.
Using the Rear View Camera
System
The rear view camera system displays
what is behind your vehicle when you place
the transmission in R (Reverse).
The system uses three types of guides to
help you see what is behind your vehicle:
•
Active guidelines: Show the intended
path of your vehicle when reversing.
• Fixed guidelines: Show the actual path
your vehicle is moving in while reversing
in a straight line. This can be helpful
when backing into a parking space or
aligning your vehicle with another
object behind you.
• Centerline: Helps align the center of
your vehicle with an object (i.e. a
trailer).
Note: If the transmission is in R (Reverse)
and the luggage compartment is ajar, no
rear view camera features are displayed.
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Note:
If the image comes on while the
transmission is not in R (Reverse), have the
system inspected by your authorized dealer.
Note: When towing, the camera only sees
what is being towed behind your vehicle.
This might not provide adequate coverage
as it usually provides in normal operation
and some objects might not be seen. In
some vehicles, the guidelines may disappear
once the trailer tow connector is engaged.
Note: The camera may not operate
correctly under the following conditions:
• Nighttime or dark areas if one or both
reverse lamps are not operating.
• The camera's view is obstructed by
mud, water or debris. Clean the lens
with a soft, lint-free cloth and
non-abrasive cleaner.
• The rear of the vehicle is hit or
damaged, causing the camera to
become misaligned.
To access any of the rear view camera
system settings, make the following
selections in the touch screen when the
transmission is not in R (Reverse):
• Menu > Vehicle > Rear View Camera
After changing a system setting, the touch
screen shows a preview of the selected
features.
Guidelines and the Centerline
Note: Active guidelines and fixed guidelines
are only available when the transmission is
in R (Reverse).
Note: The centerline is only available if
Active or Fixed guidelines are on. Active guidelines
A
Centerline
B
Fixed guideline: Green zone
C
Fixed guideline: Yellow zone
D
Fixed guideline: Red zone
E
Rear bumper
F
Active guidelines are only shown with fixed
guidelines. To use active guidelines, turn
the steering wheel to point the guidelines
toward an intended path. If the steering
wheel position is changed while reversing,
the vehicle might deviate from the original
intended path.
The fixed and active guidelines fade in and
out depending on the steering wheel
position. The active guidelines are not
shown when the steering wheel position
is straight.
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. The engine also needs to
break in. Avoid hard accelerations and
driving too fast for the first 1000 miles
(1600 kilometers). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Several things affect your fuel economy:
•
How you drive your vehicle
• How you maintain your vehicle
• The conditions you drive your vehicle
in
You may improve your fuel economy by
keeping these things in mind:
• Avoid constant accelerating in order to
change lanes and get around other
vehicles.
• Drive your vehicle at reasonable
speeds. Traveling at 65 miles per hour
(105 kilometers per hour) uses about
15 percent less fuel than traveling at 75
miles per hour (121 kilometers per
hour).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Turn off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable. •
When it is cold outside, park in a sunny
location or climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin.
• Turn off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For the C-Max Energi, use
preconditioning to improve your fuel
economy. For more information on
preconditioning, See High Voltage
Battery (page 146).
• Turn off the heated seats if you are not
using them.
• Turn off the defroster when you no
longer need it for visibility, turning it off
will help you improve your fuel
economy.
• For the C-Max Energi, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. For information on
enabling eco-cruise, See
Cruise
Control (page 171).
• Use low gear
L shift position when
enhanced engine braking is needed.
Otherwise, use drive gear
D shift
position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the furthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
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C-MAX (CCG) Driving Hints

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203-1833
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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C-MAX (CCG) Customer Assistance

ENGINE OIL DIPSTICK
MINA
MAX
B
ENGINE OIL CHECK
Note: Check the level before starting the
engine.
Note: Make sure that the level is between
the MIN and the MAX marks.
1. Make sure that your vehicle is on level ground.
2. Turn the engine off and wait 10 minutes
for the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the
dipstick and remove it again to check
the oil level.
If the level is at the MIN mark, add oil
immediately.
Adding Engine Oil
Note: Do not remove the filler cap when
the engine is running.
Note: Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage. Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 265).
3. Replace the filler cap. Turn it until you feel a strong resistance.
Resetting the Oil Life Monitoring
System
Note: Reset the oil life monitoring only after
an oil change.
1. Turn the ignition key to the on position.
Do not start the engine. For vehicles
with push-button start, press and hold
the start button for two seconds
without pressing the brake pedal. Do
not attempt to start the engine.
2. Press both the accelerator and brake pedals at the same time.
3. Keep both pedals fully pressed.
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AUTOMATIC TRANSMISSION
FLUID CHECK
Note:
Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance (page 417). Your
transmission does not consume fluid.
However, the fluid level should be checked:
• if the transmission is not working
properly.
• if you notice some sign of fluid leakage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating range;
there is no need to add fluid. If the fluid
levels are outside of the normal operating
range, the performance of the system
could be compromised; seek service from
your authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill. WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See
Capacities and
Specifications (page 265).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
217
C-MAX (CCG) Maintenance

4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp will need to be adjusted. 5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to aim the headlamp. The horizontal
edge of the brighter light should touch
the horizontal reference line.
6. Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for this
vehicle and is non-adjustable. REMOVING A HEADLAMP
1. Make sure the headlamp control is in
the off position and open the hood.
2. Remove the two screws from the headlamp assembly.
3. Carefully pull the headlamp assembly as far as possible towards the front of
the vehicle to disengage it from the
lower fixing point.
4. Carefully lift the outer side of the headlamp and remove it.
5. Disconnect the electrical connector.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to
accommodate normal changes in pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a thin film of
mist can form on the interior of the lens.
The thin mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions
Examples of acceptable condensation are:
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