FLOOR MATS
WARNINGS
Always use floor mats that are
designed to fit the foot well of your
vehicle, leaving the pedal area
unobstructed, and which can be firmly
secured to retention posts so that they
cannot slip out of position and interfere
with the pedals or impair safe operation of
your vehicle in other ways. Incorrectly fitted floor mats can
cause the accelerator pedal to
become stuck in the open position.
This can cause loss of vehicle control. Always correctly install the floor
mats to the retention posts so that
they cannot slip out of position or
obstruct pedal operation. Do not place unsecured floor mats
or any other covering in the foot well.
Do not place additional floor mats
or any other covering on top of the
original floor mats. This will reduce
the pedal clearance and interfere with the
pedal operation. Do not allow objects to fall or
become trapped under the pedals of
your vehicle. This can cause loss of
vehicle control. Carry out regular inspections to make
sure the floor mats are secure. To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
Remove in reverse order.
186
C-MAX (CCG) Driving HintsE142666
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
•
Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle.
Always
• Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved. •
As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Remain a safe distance upwind and
uphill from the vehicle fire.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 50 feet (15
meters) of any structure or vehicle.
• Make sure that passenger and cargo
compartments remain ventilated (i.e.,
open window, door, or trunk).
• For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear
gurgling or bubbling from the
high-voltage battery.
192
C-MAX (CCG) Roadside Emergencies
In order to help you serve you better,
please have the following information
available when contacting a Customer
Relationship Center:
•
Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify
Ford in writing before pursuing remedies
under your state ’s warranty laws. Ford is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute
must be submitted to the BBB AUTO LINE
before taking action under the
Magnuson-Moss Warranty Act, or to the
extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle ’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle. California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18000 miles (29 000 km),
whichever occurs first:
1.
Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
195
C-MAX (CCG) Customer Assistance
2. Go to the front of the vehicle and
locate the secondary release lever,
which is located under the front of the
hood, to your right of the center of the
vehicle (driver's side), near the
headlight.
3. Release the hood latch by pushing the yellow secondary release lever to your
left, toward the center of the vehicle. 4.
Raise the hood and support it with the
prop rod. 5. To close the hood, lower and secure
the prop rod in the clip.
6. Lower the hood and allow it to drop the
last 10-12 inches (25 to 30
centimeters).
Note: Make sure that the hood is closed
properly and fully latched on both sides of
the hood.
UNDER HOOD OVERVIEW -
2.0L HYBRID WARNING
The inverter system controller
contains various high-voltage
components that can cause serious
bodily harm or death. The inverter system
controller is not serviceable and should
never be touched, probed, or tampered
with. Note:
Do not attempt to service any of the
high-voltage components or wiring. For
easier identification, the high-voltage wiring
insulation is color coated orange.
210
C-MAX (CCG) MaintenanceE87786
CHANGING THE ENGINE AIR
FILTER
WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. Note:
Failure to re-install the air cleaner
assembly properly by fully seating on the
mounting studs in (5) places and securing
with the (2) bolts may result in air cleaner
assembly dislodgement from engine and
damage to the air cleaner assembly and
other engine components. Therefore we
recommend that the air filter be serviced at
a Ford dealer.
Note: When changing the air filter element,
use only the air filter element listed. See
Capacities and Specifications (page 265).
Note: Change the air filter element at the
proper interval.
Note: Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may be
void for any damage to the engine if the
correct air filter element is not used.
Identifying Air Filter Element Components 229
C-MAX (CCG) MaintenanceE162533
ACD
E
B
General Information
WARNING
Failure to follow these guidelines
could result in an increased risk of
loss of vehicle control, injury or death.
Note:
Do not use the kit to repair a severely
damaged tire, damaged from driving the
vehicle with a tire that has insufficient air
pressure. You can only use the kit to seal
punctured areas located within the tire
tread.
Do not attempt to repair punctures larger
than 1.4 inch (6.4 millimeters) or damage
to the tire's sidewall. The tire may not
completely seal.
Loss of air pressure may adversely affect
tire performance. For this reason:
Note: Do not drive the vehicle above 50
mph (80 km/h).
Note: Do not drive further than 120 miles
(200 kilometers). Drive only to the closest
Ford Motor Company authorized dealer or
tire repair shop to have your tire inspected.
• Drive carefully and avoid abrupt
steering maneuvers.
• Periodically monitor tire inflation
pressure in the affected tire; if the tire
is losing pressure, have the vehicle
towed.
• Read the information in the Tips for
Use of the Kit section to make sure of
safe operation of the kit and your
vehicle.
Tips for Use of the Kit
Read the following list of tips to make sure
of safe operation of the kit: •
Before operating the kit, make sure
your vehicle is safely off the road and
away from moving traffic. Turn on the
hazard lights.
• Always set the parking brake to make
sure the vehicle does not move
unexpectedly.
• Do not remove any foreign objects,
such as nails or screws, from the tire.
• When using the kit, leave the engine
running (only if the vehicle is outdoors
or in a well-ventilated area) so the
compressor does not drain the
vehicle's battery.
• Do not allow the compressor to
operate continuously for more than 15
minutes; this will help prevent the
compressor from overheating.
• Never leave the kit unattended when
it is operating.
• Sealant compound contains latex.
Make sure that you use the non-latex
gloves provided to avoid an allergic
reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between -22°F (– 30°C)
and 158°F (70°C).
• Only use the sealing compound before
the use by date. The use by date is on
the lower right hand corner of the label
located on the sealant canister
(bottle). Check the use by date
regularly and replace the canister after
four years.
• Do not store the kit unsecured inside
the passenger compartment of the
vehicle as it may cause injury during a
sudden stop or crash. Always store the
kit in its original location.
• After sealant use, you must replace the
tire pressure monitoring system sensor
and valve stem on the wheel by an
authorized Ford dealer.
240
C-MAX (CCG) Wheels and Tires
•
When inflating a tire or other objects,
use the black air hose only. Do not use
the transparent hose, which is designed
for sealant application only.
• Operating the kit could cause an
electrical disturbance in radio, CD, and
DVD player operation.
What to Do When a Tire Is
Punctured
Repair a tire puncture within the tread area
of the tire in two stages with the kit.
• In the first stage, you will re-inflate the
tire with a sealing compound and air.
After the tire has been re-inflated, drive
the vehicle a short distance (about 4
miles [6 kilometers]) to distribute the
sealant in the tire.
• In the second stage, check the tire
pressure and adjust, if necessary, to the
vehicle's tire inflation pressure.
First Stage: Reinflating the Tire
with Sealing Compound and Air WARNINGS
Do not stand directly over the kit
while inflating the tire. If you notice
any unusual bulges or deformations
in the tire's sidewall during inflation, stop
and call roadside assistance. If the tire does not inflate to the
recommended tire pressure within
15 minutes, stop and call roadside
assistance. Preparation: Park the vehicle in a safe, level
and secure area, away from moving traffic.
Turn the hazard lights on. Apply the parking
brake and turn the engine off. Inspect the
flat tire for visible damage.
Sealant compound contains latex. To
avoid any allergic reactions, use the
non-latex gloves located in the accessory
box on the underside of the kit housing. Do not remove any foreign object that has
pierced the tire. If a puncture is located in
the tire sidewall, stop and call roadside
assistance.
1. Remove the valve cap from the tire
valve.
2. Unwrap the clear tube from the compressor housing.
3. Remove the tube cap and fasten the metal connector of the tube to the tire
valve, turning clockwise. Make sure you
fasten the connection tightly. 4. Plug the power cable into the 12-volt
power point in the vehicle.
5. Remove the warning sticker found on the canister, and place it on the top of
the instrument panel or the center of
the dash.
6. Start the vehicle only if the vehicle is outdoors or in a well-ventilated area. 241
C-MAX (CCG) Wheels and TiresE144619 E144924
How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system
monitors tire pressure in each pneumatic
tire. While driving in a normal manner, a
typical passenger tire inflation pressure
may increase about 2 to 4 psi (14 to 28
kPa) from a cold start situation. If the
vehicle is stationary overnight with the
outside temperature significantly lower
than the daytime temperature, the tire
pressure may decrease about 3 psi (21
kPa) for a drop of 30°F (17°C) in ambient
temperature. This lower pressure value
may be detected by the tire pressure
monitoring system as being significantly
lower than the recommended inflation
pressure and activate the system warning
light for low tire pressure. If the low tire
pressure warning light is on, visually check
each tire to verify that no tire is flat. If one
or more tires are flat, repair as necessary.
Check the air pressure in the road tires. If
any tire is under-inflated, carefully drive
the vehicle to the nearest location where
air can be added to the tires. Inflate all the
tires to the recommended inflation
pressure.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materials
present on the mounting surfaces of the wheel or the surface of the wheel hub,
brake drum or brake disc that contacts the wheel. Make sure that any fasteners
that attach the rotor to the hub are secured so they do not interfere with the mounting
surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the
wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off
while your vehicle is in motion, resulting in loss of control. Ib-ft (Nm)
*
Bolt size
100 (135)
M12 x 1.5
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford
recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any
wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
263
C-MAX (CCG) Wheels and Tires