2014 FORD C MAX HYBRID service schedule

Ford part number /
Ford specification
Ford part name or equi-
valent
Capacity
Item
WSS-M2C231-B2
1 Use only Motorcraft DOT 4 LV High Performance Motor Vehicle Brake or equivalent
meeting WSS-M6C65-A1. Use of any fluid other than the recommended fluid may cause
brake system damage.
2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
3 Automatic transmissions that require Motorcraft MERCON LV transmission fluid should
only use Motorcraft MERCON LV transmission fluid.
Use of any fluid other than the recommended fluid may cause transmission damage.
Change the automatic transmission fluid and filter at the correct service interval. See the
Scheduled Maintenance chapter for service intervals.
4 See your authorized dealer for fluid level checking or filling.
5 The design of your engine allows for the use of Motorcraft engine oils or equivalent oils
that meet Ford specifications. It is also acceptable to use an engine oil of recommended
viscosity grade that meets API SN requirements and displays the API certification mark
for gasoline engines.
6 Do not use supplemental engine oil additives in your engine. They are unnecessary and
could lead to engine damage not covered by your Ford warranty.
7 You can use 5W-20 oil if 0W-20 oil is not available.
8 Add the coolant type originally equipped in your vehicle.
9 See the warning below. WARNING
The air conditioning refrigerant system contains refrigerant R-134a under high
pressure. Have the air conditioning refrigerant system serviced only by qualified
personnel.
271
C-MAX (CCG) Capacities and Specifications

911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States. Note:
Your Vehicle Health Report feature
requires activation before use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals.
The system allows you to check your
vehicle's overall health in the form of a
diagnostic report card. The vehicle health
report contains valuable information such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by an authorized dealer that still need
servicing.
You can run a report (after your vehicle has
been running a minimum of 60 seconds)
by pressing the voice button and saying
"Vehicle health report", or pressing the
phone button.
To run a report using the phone button:
304
C-MAX (CCG) SYNC™

1.
Press the phone button to enter phone
menu.
2. Scroll to select Vehicle Health, and then press OK. 3. Scroll to select from the following
options: Vehicle health report options
Automatic Reports:
Press OK to and select On or Off.
Select On to have SYNC automatically prompt you to run
a health report at certain mileage intervals. *
User Preferences: Press OK
to select and enter the
menu. Scroll to select from:
Mileage Intervals:
Press OK. Scroll to select between
5000, 7500 or 10000-mile intervals and press OK to make
your selection.
Return:
Press OK to exit the menu.
Press OK for SYNC to run a health report of your vehicle's
diagnostic systems and send the results to Ford where it
combines with scheduled maintenance information, open
recalls and other field service actions and vehicle inspec-
tion items that still need servicing from an authorized
dealer.
Run Report?
* You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information. SYNC Services: Traffic, Directions
& Information (TDI)
Note:
SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See
Using SYNC™ With
Your Phone (page 291).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
305
C-MAX (CCG) SYNC™

The system also alerts you to any conflicts
by highlighting areas of the screen in
yellow. If your battery cannot have a full
charge by the scheduled drive time, the
system highlights your next GO Time and
Charge Complete time and a message
Charge at GO Time: under 100%
appears. This is normal; the vehicle is
informing you of the conflicting situation.
This notification only displays when the
gearshift selector lever is in position P.
Note: Charging occurs as soon as you plug
the vehicle in. The system limits cabin
conditioning to 15 minutes before your GO
Time.
To eliminate the conflict notification
immediately or to prevent a conflict in the
future, try the following:
• Change the present GO Time to occur
later.
• Plug the vehicle into a 240V charging
station instead of the 120V
convenience cord. Higher power
charging yields shorter charge times.
• Plug the vehicle in sooner.
Estimated Charge Time Limits
Battery
This shows you the battery's current
charge displayed as a percentage. A
reading of 100% means the battery has a
full charge. A reading of 0% indicates the
battery has no plug-in energy left.
To fully charge
240V
is the estimated minimum charging
time from the present high-voltage battery
level to full charge (100%). This represents
the shortest amount of time you should
expect the high-voltage battery to
recharge under ideal conditions. Ideal
conditions include a 240V charging station
and a minimum 30A service and
high-voltage battery at a moderate
temperature. Note:
This charging time is only an
estimate. It is normal for your actual charge
duration to be longer.
Note: Some charging stations use lower
voltage (208V), which result in longer
charge times.
120V
is the estimated maximum charging
time from the present high-voltage battery
level to full charge (100%). This represents
the longest amount of time you should
expect the high-voltage battery to
recharge under normal conditions. Normal
conditions include a 120V convenience
cord and 12A service.
Note: This charging time is only an
estimate. It is possible for your actual charge
duration to be longer. This occurs when the
AC line voltage is low and may indicate your
electrical source is not meeting certain
requirements. See
Charging the High
Voltage Battery (page 148).
Value Charge Profile and Mode
Value Charge Profile Name
This is the name of the presently detected
Value Charge Profile. The system detects
a customer defined value charge profile
when the vehicle is within approximately
300 feet (100 meters) of the GPS location
registered for the profile. If the vehicle is
close to more than one charge profile, it
chooses the closest. When the vehicle is
not at a defined profile, it uses the Default
Value
charge profile. The system normally
displays Default Profile while you are
driving because the vehicle is typically
between defined value charge profiles.
Edit
Touch this button to access your Value
Charge profiles settings screen (see Value
Charge Profiles
later in this section).
367
C-MAX (CCG) MyFord Touch
™
(If Equipped)

Note:
Make sure you save your settings
before returning to the previous screen. If
you do not touch Save, your settings are not
stored in the system.
Value Charge Profiles
Touch the Edit button next to the profile
name on the Settings screen to see the
value charge profiles.
Default
This displays the charging mode and
off-peak times for your Default Value
Charge profile. The system displays
off-peak times for weekdays; the
remaining hours of the day are considered
peak time. The system displays similar
off-peak times for weekend days.
• Charge Now
if you want your vehicle
to immediately charge when you plug
it in at this profile location.
• Value Charge
if you want to take
advantage of off-peak electricity rates.
The vehicle optimizes the charge
schedule to be complete by the next
GO Time.
• Edit
to access your Default Value
Charge Profile settings screen (see
Default Value Charge Profile later in
this section).
Customer Defined Value Charge Profiles
Once you create profile names, this section
displays the Value Charge Profile names
and current Charge Mode for specific
locations. You can set up and edit these
profiles using the MyFord Mobile internet
or smartphone application. You can
program up to nine unique charge profiles. Default Value Charge Profile
Weekday and Weekend
Touch the
Edit button to set the off-peak
charge times. Set the Weekday times and
Weekend time (by touching the Weekday
and
Weekend buttons), then touch Save.
The system does not store your settings
until you make selections for both
Weekday and Weekend. If you touch the
back arrow button to return to the previous
screen without saving your settings, the
system does not store them and you need
to enter them again.
Start and Finish
These buttons display the times, which you
can modify, using the following:
• +
and - allow you to change the hours
of your start and finish times.
• AM
and PM allow you to change the
time of your start and finish time. This
setting is viewable in 12-hour mode.
240V and 120V
These represent the voltage service the
default profile is using. The system uses
this selection to calculate estimated
charge times.
Clear
Touching this button erases the Default
Value Charge preferences.
Save All
Touching this button stores your Default
Value Charge preferences
Note: Make sure you save your settings
before returning to the previous screen. If
you do not touch Save, your settings are not
stored in the system.
370
C-MAX (CCG) MyFord Touch
™
(If Equipped)

Note:
Visit www.siriusxm.com/traffic# and
click on Coverage map and details for a
complete listing of all traffic areas covered
by SIRIUS Travel Link.
Note: Neither SIRIUS nor Ford is responsible
for any errors or inaccuracies in the SIRIUS
Travel Link services or its use in vehicles.
When you subscribe to SIRIUS Travel Link,
it can help you locate the best gas prices,
find movie listings, get current traffic alerts,
view the current weather map, get
accurate ski conditions and see scores to
current sports games. If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Traffic On Route and Traffic Nearby
Touch these buttons to identify traffic
incidents on your route, nearby your
vehicle ’s current location or near any of
your favorite places, if programmed.
Fuel Prices
Touch this button to view fuel prices at
stations close to your vehicle ’s location or
on an active navigation route.
Movie Listings
Touch this button to view nearby movie
theaters and their show times, if available.
Weather
Touch this button to view the nearby
weather, current weather, or the five day
forecast for the chosen area. Select Map
to see the weather map, which can show
storms, radar information, charts and
winds. Select Area to select from a listing
of weather locations. Sports Info
Touch this button to view scores and
schedules from a variety of sports. You can
also save up to 10 favorite teams for easier
access. The score automatically refreshes
when a game is in progress.
Ski Conditions
Touch this button to view ski conditions
for a specific area.
SIRIUS Travel Link Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands: "SIRIUS TRAVEL LINK"
"5-day weather forecast" "Fuel prices"
"Movie listings"
"Sports headlines" *
"Sports schedules" *
"Sports scores" *
"Traffic"
"Weather"
"Weather map" "Help"
* If you say "Sports headlines", "Sports
schedules" or "Sports scores", you can
then say any of the commands in the
following chart.
379
C-MAX (CCG) MyFord Touch
™
(If Equipped)E142608 E142599

911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note:
This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report.
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
383
C-MAX (CCG) MyFord Touch
™
(If Equipped)E142608 E142599

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and select items
that routinely wear out.
The coverage is prepaid, so you never have
to worry about affording your vehicle
maintenance. It covers regular checkups,
routine inspections, preventive care and
replacement of select items that require
periodic attention for normal wear:
•
Windshield Wiper Blades
• Spark Plugs (except in California)
• The Clutch Disc
• Brake Pads and Linings
• Shock Absorbers
• Belts and Hoses
• Diesel Exhaust Fluid Replenishment Contact your selling authorized Ford or
Lincoln dealership today so they can
customize a Ford Extended Service Plan
that fits your driving lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program.
To learn more, call our Ford ESP specialists
at 800-367-3377. Don
’t forget to ask about
our interest free payment program,
allowing you all the security and benefits
Ford ESP has to offer while paying over
time. You are pre-approved with no credit
checks, no hassles!
Complete the information below and mail
to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 Name (PLEASE PRINT)
APT.#
ADDRESS
ZIP
STATE
CITY
E-MAIL
415
C-MAX (CCG) Ford Extended Service Plan (ESP)