POWER LIFTGATE (IF EQUIPPED)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a collision, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Be
sure everyone in your vehicle is in a seat
and using a safety belt properly. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to play near an
open or moving power liftgate.
Note:
Cycling the ignition while the liftgate
is power closing and is near the latch may
cause the liftgate to reverse to full open
position. Make sure that you close the
liftgate before operating or moving the
vehicle, especially in an enclosure, like a
garage or a parking structure. You could
damage the liftgate or its components.
Note: Do not hang anything, for example a
bike rack, from the spoiler, glass or liftgate.
This could damage the liftgate and its
components.
If the vehicle is running, the liftgate will only
operate with the transmission in park.
Three warning tones will sound once as
the liftgate begins to power close. Five
short chimes indicate a problem with the
open or close request, caused by: •
the ignition is on and the transmission
is not in P;
• or the battery voltage is below the
minimum operating voltage;
• or the vehicle speed is at or above 3
mph (5 km/h).
If the liftgate falls to the closed direction
after the liftgate has stopped in the open
position, four short warning chimes
indicate excessive weight on the gate or a
possible gas strut failure. Have the system
checked by an authorized dealer if you still
have the issue after you remove the load.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Note: You can stop the liftgate movement
direction with a second press of the
instrument panel button or the control
button on the liftgate, a second press of the
transmitter button, or by using a kicking
motion with your foot for hands-free
liftgates.
From the Instrument Panel Press the instrument panel
button.
With the Remote Control Press the remote control button
twice within three seconds.
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C-MAX (CCG) LocksE138633 E138630
Switching Back to Single Zone
Temperature Control
Press and hold AUTO for 2-4 seconds. The
passenger ’s side temperature switches to
the driver ’s side temperature setting.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: Do not adjust the settings when your
vehicle interior is extremely hot or cold. The
system automatically adjusts to the
previously stored settings. For the system
to function efficiently, the instrument panel
and side air vents should be fully open.
Note: At low ambient temperatures with
AUTO selected, the system directs the air
stream toward the windshield and side
windows for as long as the engine remains
cold.
Note: When you switch off the system,
outside air does not enter your vehicle. Note:
When the system is in AUTO mode,
and the interior and exterior temperatures
are high, the system automatically selects
recirculated air to maximize cooling of the
interior. When the interior reaches the
selected temperature, the system
automatically selects outside air.
Note: When you select windshield
defrosting and defogging, the instrument
panel and footwell level functions switch
off automatically and air conditioning
switches on. Outside air flows into your
vehicle.
For maximum cooling performance, press
MAX A/C
.
To aid in side window defogging and
demisting in cold weather, press the floor
vent button.
In mild weather, you can improve your fuel
economy when using the climate control
system by using outside air instead of air
conditioning.
• Turn the temperature control knob(s)
so the interior temperature is set to
60°F (15.5°C).
• Set the air distribution to panel or floor
(or both).
• Press
A/C so that A/C OFF appears
in the display.
• Press the recirculated air button so
fresh air enters the vehicle.
• Press the small fan button until the fan
is at its lowest setting.
HEATED WINDOWS AND
MIRRORS
(IF EQUIPPED)
Heated Rear Window
Note: You must switch the ignition on to
use this feature.
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C-MAX (CCG) Climate Control
Press the button to clear the rear window
of thin ice and fog. Press the button again
to switch it off. The feature will turn off
automatically after several minutes, or
when you switch the ignition off.
Do not use razor blades or other sharp
objects to clean the inside of the rear
window, or to remove decals from the
inside of the rear window. This may
cause damage to the heated grid lines.
Your warranty does not cover this
damage.
Heated Exterior Mirror (If Equipped)
Note: Do not remove ice from the mirrors
with a scraper or attempt to readjust the
mirror glass that has frozen in place. These
actions could cause damage to the glass
and mirrors.
Note: Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum-based cleaning products.
The heated mirrors remove ice, mist and
fog when you switch on the heated rear
window.
CABIN AIR FILTER
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system
Your cabin air filter is located under the
instrument panel in the passenger footwell
area. The particulate filtration system
reduces the concentration of airborne
particles such as dust, spores and pollen
in the air supplied to the interior of your
vehicle. The particulate filtration system gives you
and your passengers the following
benefits:
•
It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Replace the filter at regular intervals. See
the
Scheduled Maintenance chapter.
For more information about your filter, see
an authorized dealer.
REMOTE START
(IF EQUIPPED)
The climate control system adjusts the
cabin temperature during remote start.
You cannot adjust the system during
remote start operation. Turn the ignition
on to return the system to its previous
settings. You can now make adjustments.
You need to turn certain
vehicle-dependent features back on, such
as:
• heated seats
• heated mirrors
• heated rear window.
You can adjust the settings using the
information display controls. See
Information Displays
(page 88).
Automatic Settings
You can set the climate control to operate
in AUTO mode through the information
display setting: Remote Start > Climate
Control > Heater-A/C > Auto. The climate
control system automatically sets the
interior temperature to 72°F (22°C).
In hot weather, the system is set to 72°F
(22°C).
108
C-MAX (CCG) Climate Control
WARNINGS
Install the head restraint properly to
help minimize the risk of neck injury
in the event of a crash.
Note:
Adjust the seat back to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible. Make sure
that you remain comfortable. If you are
extremely tall, adjust the head restraint to
its highest position.
Front seat head restraint Rear center seat head restraint
The head restraints consist of:
An energy absorbing head
restraint.
A
Two steel stems.
B Guide sleeve adjust and unlock
button.
C
Guide sleeve unlock and remove
button.
D
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it reaches its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Rear Seat Outboard Head Restraints 111
C-MAX (CCG) SeatsE138642 E138645 E162605
The head restraints consist of:
An energy absorbing head
restraint.
A
Two steel stems.
B
Guide sleeve unlock and remove
button.
C
Fold button.
D
Removing the Head Restraint
1. Press and hold buttons C.
2. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Folding the Head Restraint
1. Press and hold button D.
2. Pull it back up to reset.
Tilting Head Restraints (If Equipped)
The front head restraints tilt for extra
comfort. To tilt the head restraint, do the
following: 1. Adjust the seatback to an upright
driving or riding position.
2. Pivot the head restraint forward toward
your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivot it forward
again to release it to the rearward, un-tilted
position.
MANUAL SEATS WARNING
To reduce the risk of injury, do not
adjust the driver's seat or seatback
when your vehicle is moving.
Moving the Seat Backward and
Forward
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C-MAX (CCG) SeatsE144727 E162375
Note:
The service disconnect has an outer
lever to aid in the proper seating of the
service disconnect lever. Remove this to
disconnect the high-voltage service
disconnect.
The high-voltage service disconnect is
located behind the rear fold down seats.
Service disconnect location for non-Energi
vehicles. Service disconnect location for Energi
vehicles.
Disabling the High-Voltage Battery
1. Fold down the rear seats and remove
the cover panel.
2. Locate the access door and remove the plastic cover. 3. If equipped, pull the end of the outer
lever toward the front of the vehicle
and remove the outer lever from the
service disconnect. 4. Slide the handle on the service
disconnect outboard to the right. For
Energi vehicles, slide the handle
outboard and to the left. 147
C-MAX (CCG) High Voltage BatteryE163537 E163538 E171514 E147234 E146133
•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
fluid.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. 234
C-MAX (CCG) Vehicle Care
Clean the instrument panel and cluster
lens with a clean, damp, white cotton
cloth, then use a clean and dry white
cotton cloth to dry these areas.
•
Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Be certain to wash or wipe your hands
clean if you have been in contact with
certain products such as insect
repellent and suntan lotion in order to
avoid possible damage to the interior
painted surfaces.
• Do not use household or glass cleaners
as these may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Damage may not be covered by your
warranty.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more thorough
cleaning, use a mild soap and water
solution. If the spot cannot be
completely cleaned by this method,
the area may be cleaned using a
commercially available cleaning
product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product to
a clean, white, cotton cloth and press
the cloth onto the soiled area. Allow
this to set at room temperature for 30
minutes. 4.
Remove the soaked cloth and if it is not
soiled badly, use this cloth to clean the
area by using a rubbing motion for 60
seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF
EQUIPPED)
For routine cleaning, wipe the surface with
a soft, damp cloth. For more thorough
cleaning, wipe the surface with a mild soap
and water solution. Dry the area with a soft
cloth.
If you cannot completely clean the leather
using a mild soap and water solution, you
can try a commercially available leather
cleaning product designed for automotive
interiors.
Note: To check for compatibility, first test
any cleaner or stain remover on an
inconspicuous part of the leather.
You should:
• remove dust and loose dirt with a
vacuum cleaner
• clean spills and stains as quickly as
possible
• check for compatibility by first testing
any cleaner or stain remover on an
inconspicuous part of the leather.
Do not use the following products as these
may damage the leather:
• oil/petroleum-based leather
conditioners
• household cleaners
• alcohol solutions
• solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
235
C-MAX (CCG) Vehicle Care