
Dear Customer,We would like to congratulate and thank you for choosing a Fiat Ducato. We have written this handbook to help you get to know all the
features of your vehicle and use it in the best possible way. You should read it right through before taking to the road for the first time.
You will find information, tips and important warnings regarding the use of your vehicle to help you get the most from the technological features
of your Fiat Ducato. It also provides a description of special features and essential information for the care and maintenance of your vehicle
over time as well as for safe driving.
We urge you to read the warnings and indications found throughout the text with care, marked with the following symbols:
personal safety;vehicle integrity;environmental protection.
NOTE These symbols, when necessary, are reported at the end of each paragraph and are followed by a number. That number recalls the
corresponding warning at the end of the relevant section.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty Certificate and
the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at Fiat.
Enjoy reading. Happy motoring!
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
which is related to the trim level, engine and version that you have purchased. All data contained in this publication is
purely indicative. Fiat Group Automobiles can modify the specifications of the vehicle model described in this publication
at any time, for technical or marketing purposes. For further information, contact a Fiat Dealership.

READ THIS CAREFULLYREFUELLING
Only refuel with automotive diesel conforming to the European specification EN590. The use of other products or mixtures may damage the
engine beyond repair and consequently invalidate the warranty, due to the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged; set the gear lever to neutral; fully depress the clutch pedal without pressing the accelerator, then
turn the ignition key to MAR-ON and wait for the warning lights
and
to switch off; turn the ignition key to AVV and release it as
soon as the engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high temperatures during operation. Do not park on grass, dry leaves, pine needles or other flammable
material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the emission-related components in order to help protect the
environment.
ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add electrical accessories (with the risk of gradually draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement and check that the vehicle's electrical system can support the required load.
SCHEDULED SERVICING
Correct maintenance enables the vehicle to perfectly maintain performance and safety characteristics, its environmental friendliness and low
running costs over time.
THE OWNER HANDBOOK CONTAINS
... important information, advice and warnings for correct use, driving safety and maintenance of your vehicle over time. Special attention
must be paid to the symbols
(safety of persons)
(environmental protection)
(vehicle integrity).

The rear swing-doors are equipped with
a spring loaded system that locks
them at an approx. angle of 90 degrees
during opening.
Electrical closure from
inside
Close the two rear swing doors (first the
left, then the right) and press button D
fig. 115 located on the window control
panel.The opening angle of the two doors
may be increased for more convenient
loading and unloading. To carry out
this operation, press button A fig. 116;
the doors can then be opened by about
180 degrees.
38) 39)
WARNING
34) Once the dead lock system is
engaged it is impossible to open
the doors from inside the vehicle.
Therefore, before engaging the
system check that there is no one
left inside. If the remote control
battery is flat, the system can be
disengaged only by inserting
the key in either of the door locks
as described previously: in this
case the device remains active
only for the rear doors.
35) Before leaving the vehicle
parked with sliding doors open,
always check that the latch is
engaged.
36) Do not move the vehicle with
side doors open.
114
F1A0122
115
F1A0123
116
F1A0124
69

37) Before setting off after parking
or before moving the vehicle in
any way, ensure that the
footboard is fully stowed away. As
the movement of the platform is
linked to that of the sliding side
door, the
warning light in the
instrument panel comes on if it is
not fully retracted in the same
way as when the rear doors are
not shut.
38) This spring loaded system has
activation forces that were
designed for optimum comfort.
Accidental knocks or a strong
gust of wind may release the
springs and close the doors
spontaneously.
39) With the doors opened to 180
degrees, no locking system is
effective. Do not use this opening
with the vehicle parked on a
gradient or when it is windy.
ELECTRIC WINDOWSELECTRIC
Switches fig. 117 on the inner armrest
of the driver's door control the following
with the ignition key in the MAR-ON
position:
A: left front window opening/closing;
B: right front window opening/closing.
Continuous automatic
operation
All versions are equipped with
automatic raising and lowering of the
front, driver's side window.Keep one of the buttons pressed for
longer than half a second to operate
the automatic continuous window
operation function. The window stops
when it reaches the end of travel
position, or when the button is pressed
again.
IMPORTANT With the ignition key in the
STOP position or extracted, the
electric windows remain activated for
about 3 minutes and are deactivated
immediately when one of the doors
is opened.
Front passenger side
door
A dedicated switch for operating the
window is located on the inner armrest
of the passenger side front door.
40)
117
F1A0125
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KNOW YOUR VEHICLE

ADJUSTING THE
HEADLIGHTS WHEN
ABROAD
The dipped beam headlights are
aligned for operation in the country
where the vehicle was originally
purchased. When in countries where
you drive on the other side of the road,
you need to alter the beam direction
by affixing a specially designed
self-adhesive film in order not to dazzle
the vehicles travelling in the opposite
direction. Such film is provided by
Lineaccessori Fiat and is available at
Fiat Dealerships.
ABSThis is an integral part of the braking
system, which prevents one or more
wheels from locking or slipping
regardless of the road surface
conditions and braking intensity,
ensuring control of the vehicle even
during emergency braking.
The system intervenes when braking
and the wheels are about to lock,
typically in emergency braking or
low-grip conditions, when locking may
be more frequent.
The ABS ensures the direction of the
vehicle while braking and optimises the
braking distances at the same time.
The system also improves control and
stability of the car when braking on a
surface where the grip of the left and
right wheels varies, or when braking on
corners.
The system is completed by EBD
(Electronic Braking Force Distribution),
which distributes the braking action
between the front and rear wheels.
IMPORTANT To obtain the maximum
efficiency of the braking system, a
bedding-in period of about 500 km is
needed: during this period it is better to
avoid sharp, repeated and prolonged
braking.
46)
SYSTEM INTERVENTION
The driver can feel that the ABS has
come into action because the brake
pedal pulsates slightly and the system
gets noisier: it means that the car
speed should be altered to suit the type
of road surface.
47) 48) 48) 49) 50) 51) 52) 53)
MSR SYSTEM
(Motor Schleppmoment Regelung)
This system is an integral part of the
ABS and intervenes, if there is sudden
downshifting, restoring torque to the
engine, thereby preventing excessive
drive at the drive wheels which,
especially in poor grip conditions, could
lead to a loss in stability of the vehicle.
WARNING
46) The ABS exploits the grip
available to the full, but it cannot
improve it. Therefore, you should
take great care when driving on
slippery surfaces, without taking
unnecessary risks.
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KNOW YOUR VEHICLE

❒ASR
❒HBA
❒DST
❒ERM
54) 55) 56)
SYSTEM INTERVENTION
This is signalled by the flashing of
warning light
in the instrument panel,
to inform the driver that the vehicle is
in critical stability and grip conditions.
SYSTEM ACTIVATION
The ESC system switches on
automatically when the engine is
started and cannot be switched off.
HILL HOLDER SYSTEM
This system is an integral part of the
ESC system and facilitates starting on
slopes.
It is automatically activated in the
following conditions:
❒uphill: vehicle stationary on a road
with a gradient higher than 5%,
engine running, brake pressed and
gearbox in neutral or gear (other than
reverse) engaged;❒downhill: vehicle stationary on a road
with a gradient higher than 5%,
engine running, brake pressed and
reverse gear engaged.
When setting off, the ESC system
control unit maintains the braking
pressure on the wheels until the torque
necessary for starting is reached, or
in any case for a maximum of 2
seconds, allowing your right foot to be
moved easily from the brake pedal to
the accelerator.
When two seconds have elapsed,
without starting, the system is
automatically deactivated, gradually
releasing the braking pressure. During
this release stage, the typical brake
disengagement noise indicating that the
vehicle is going to move imminently
will be heard.
IMPORTANT The Hill Holder system is
not a parking brake; therefore, never
leave the vehicle without having
engaged the handbrake, turned the
engine off and engaged first gear,
so that it is parked in safe conditions
(for further information read the
"Parking" paragraph in the "Starting
and driving" chapter).ASR (AntiSlip
Regulation) SYSTEM
It is an integral part of the ESC system.
It automatically operates in the event
of one or both drive wheels slipping,
loss of grip on wet roads (aquaplaning)
and acceleration on slippery, snowy
or icy roads, etc.
Depending on the slipping conditions,
two different control systems are
activated:
❒if the slipping involves both drive
wheels, the ASR intervenes reducing
the power transmitted by the engine;
❒if the slipping only involves one of the
drive wheels, it intervenes
automatically braking the wheel that
is slipping.
58)
Engagement/ disengagement of the
ASR system
The ASR system switches on
automatically each time the engine is
started.
Whilst driving, the ASR can be switched
off and subsequently switched on
again by pressing the ASR OFF button
fig. 124.
57)
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KNOW YOUR VEHICLE

On some versions, the intervention of
the system is indicated by a message
shown on the display.
When the system is not active, the LED
on the button ASR OFF turns on and,
on some versions, a message appears
on the display.
If the ASR is disengaged during driving,
it is automatically reactivated when
the vehicle is next started.
When travelling on snowy roads with
snow chains, it may be helpful to turn
the ASR off: in fact, in these conditions,
the driving wheels slipping when
moving off gives you better traction.HBA SYSTEM
(Hydraulic Brake Assist)
The HBA system is designed to
improve the vehicle’s braking capacity
during emergency braking. The system
detects emergency braking by
monitoring the speed and strength with
which the brake pedal is pressed,
thereby applying the optimal brake
pressure.
This can reduce the braking distance:
the HBA system therefore completes
the ABS.
Maximum assistance from the HBA
system is obtained by pressing the
brake pedal very quickly. In addition,
the brake pedal must be pressed
continuously during braking, avoiding
intermittent presses, to benefit from the
system.
Do not reduce pressure on the brake
pedal until braking is not necessary
anymore.
The HBA system is deactivated when
the brake pedal is released.
59) 60) 61)
ERM ELECTRONIC ROLLOVER
MITIGATION SYSTEM
(Electronic Rollover Mitigation)
The system monitors the tendency of
the wheels to rise from the ground if the
driver performs extreme manoeuvres
like quick steering to avoid an obstacle,
especially in poor road conditions.
If these conditions occur, the system
intervenes on the brakes and engine
power to reduce the possibility that the
wheels are raised from the ground.
It is not possible to avoid the tendency
to roll over if this is due to reasons
such as driving on high side gradients,
collision with objects or other vehicles.
62)
HILL DESCENT CONTROL
(HDC) SYSTEM
It is an integral part of the ESC and is
aimed at keeping the vehicle at a
constant speed during a descent,
operating autonomously on the brakes
in various ways at the same time. In this
way the vehicle stability and completely
safe driving are guaranteed, above all
in poor grip conditions and/or steep
descents.
124
F1A0324
77

ACCESSORIES
PURCHASED BY THE
OWNERIf after buying the car, you decide to
install electrical accessories that require
a permanent electric supply (alarm,
satellite antitheft system, etc.) or
accessories that in any case burden the
electric supply, contact a Fiat
Dealership, whose qualified personnel,
besides suggesting the most suitable
devices from Lineaccessori Fiat, will
also evaluate the overall electric
consumption, checking whether the
car's electrical system is able to
withstand the load required, or whether
it needs to be integrated with a more
powerful battery.
87)
INSTALLING
ELECTRICAL/
ELECTRONIC DEVICES
Electrical and electronic devices
installed after buying the car in the
context of after-sales service must carry
the following label: fig. 137.Fiat Auto S.p.A. authorises the
installation of transceivers provided that
installation is carried out at a
specialised centre, in a workmanlike
fashion and in compliance with
manufacturer's specifications.
IMPORTANT Traffic police may not
allow the car on the road if devices
have been installed which modify the
features of the car. This may also cause
invalidation of warranty in relation to
faults caused by the change either
directly or indirectly related to it.
Fiat Auto S.p.A. shall not be liable for
damage caused by the installation
of accessories either not supplied or
recommended by Fiat Auto S.p.A.
and/or not installed in compliance with
the instructions provided.RADIO TRANSMITTERS
AND MOBILE PHONES
Radio transmitter equipment (vehicle
mobile phones, CB radios, amateur
radio etc.) cannot be used inside the
car unless a separate aerial is mounted
externally.
IMPORTANT The use of these devices
inside the passenger compartment
(without an external aerial) may cause
the electrical systems to malfunction.
This could compromise the safety
of the car in addition to constituting a
potential hazard for passengers' health.
In addition, transmission and reception
of these devices may be affected by the
shielding effect of the car body.
As far as the use of EC-approved
mobile phones is concerned (GSM,
GPRS, UMTS), follow the usage
instructions provided by the mobile
phone manufacturer.
PROVISION FOR FITTING
TELEPASS ON
REFLECTIVE
WINDSCREEN
(for versions/markets, where provided)
If the vehicle is equipped with a
reflective windscreen, install the
Telepass in the appropriate area shown
in fig. 138 - fig. 139.
137
99