2014 FIAT DUCATO High

We really know your vehicle because we invented,
designed and built it: we really know every single detail. At Fiat Professional Service authorised workshops
you can find technicians directly trained by us, offering quality and professionalism for all service operations.
Fiat Professional workshops are always close to you for the regular servicing operations,
season checks and practical recommendations by our experts.
With Fiat Professional Genuine Parts you keep the reliability, comfort and performance
features of your new vehicle unchanged in time: that's why you bought it for.
Always ask for Genuine Parts for the components used on our vehicles; we recommend them because they come from
our steady commitment in research and development of highly innovative technologies.
For all these reasons:
rely on Genuine Parts, because they are the only ones designed by Fiat Professional for your vehicle.
SAFETY:
BRAKING SYSTEMENVIRONMENT: PARTICULATE FILTERS,
CLIMATE CONTROL SYSTEM MAINTENANCECOMFORT:
SUSPENSION AND WINDSCREEN WIPERSPERFORMANCE:
SPARK PLUGS, INJECTORS
AND BATTERIESLINEACCESSORI:
ROOF RACK BARS, WHEEL RIMS
WHY CHOOSING
GENUINE PARTS

READ THIS CAREFULLYREFUELLING
Only refuel with automotive diesel conforming to the European specification EN590. The use of other products or mixtures may damage the
engine beyond repair and consequently invalidate the warranty, due to the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged; set the gear lever to neutral; fully depress the clutch pedal without pressing the accelerator, then
turn the ignition key to MAR-ON and wait for the warning lights
and
to switch off; turn the ignition key to AVV and release it as
soon as the engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high temperatures during operation. Do not park on grass, dry leaves, pine needles or other flammable
material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the emission-related components in order to help protect the
environment.
ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add electrical accessories (with the risk of gradually draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement and check that the vehicle's electrical system can support the required load.
SCHEDULED SERVICING
Correct maintenance enables the vehicle to perfectly maintain performance and safety characteristics, its environmental friendliness and low
running costs over time.
THE OWNER HANDBOOK CONTAINS
... important information, advice and warnings for correct use, driving safety and maintenance of your vehicle over time. Special attention
must be paid to the symbols
(safety of persons)
(environmental protection)
(vehicle integrity).

IMPORTANT The climate control
system is very useful for speeding up
demisting since it dehumidifies the
air. Adjust the controls as described
above and press button E to switch the
climate control system on; the LED on
the button will light up.
Window demisting
In the event of considerable external
moisture and/or rain and/or large
differences in temperature inside and
outside the passenger compartment,
perform the following preventive
window demisting procedure:
❒turn ring nut A to the red section;
❒stop internal air recirculation by
placing knob D on
;
❒turn ring nut C toand consider
moving to
if misting does not
occur;❒turn knob B to 2nd speed.
IMPORTANT The climate control
system is very useful for preventing the
windows from misting up in the
presence of high humidity since it dries
the air sent into the passenger
compartment.
HEATED REAR WINDOW
AND DOOR MIRRORS
DEMISTING/DEFROSTING
(for versions/markets, where provided)
Press button A fig. 51 to activate this
function; once enabled, the light on the
button comes on.
This function is timed and will turn off
automatically after 20 minutes. Press
button A again to switch the function
off.
IMPORTANT Do not apply stickers on
the inside of the rear window over
the heating filaments to avoid damage.
INTERNAL AIR
RECIRCULATION
ACTIVATION
Turn D knob to
.It is advisable to switch the internal air
recirculation on whilst queuing or in
tunnels to prevent the introduction of
polluted air. Do not use the function for
a long time, particularly if there are
many passengers on board, to prevent
the windows from misting up.
IMPORTANT Internal air recirculation
makes it possible to reach the required
heating or cooling conditions more
quickly depending on the mode
selected.
Do not use the air recirculation function
on rainy/cold days as it would
considerably increase the possibility of
the windows misting inside.
MODE
F
50
F1A0305
51
F1A0330
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KNOW YOUR VEHICLE

Air flow distributed between
windscreen and front side window
defroster/demister and central and side
dashboard vents. This distribution
allows good air diffusion and maintains
a good level of comfort both in summer
and winter.
The distribution set is shown by the
corresponding LEDs on the selected
buttons coming on.
To restore automatic control of the air
distribution after a manual selection,
press the AUTO button.
Fan speed adjustment
buttons (H)
Press the H button to increase or to
decrease the fan speed and therefore
the amount of air sent into the
passenger compartment, though the
required temperature remains set.
The fan speed is shown by the lit bars
on the display:
❒Maximum fan speed = all the bars lit
up;
❒Minimum fan speed = one bar lit up.
The fan can only be excluded if the
climate control system compressor has
been switched off by pressing the F
button.IMPORTANT To restore automatic
control of the fan speed after a manual
adjustment, press the AUTO button.
IMPORTANT At high vehicle speeds,
the dynamic effect may increase the
flow of air into the passenger
compartment which in this case will not
directly correspond to the fan speed
bar display.
AUTO button (A)
(automatic operation)
Press AUTO to make the system
automatically adjust the quantity and
distribution of the air introduced into the
passenger compartment. All previous
manual settings will be cancelled.
The message FULL AUTO will appear
on the front display in this condition.
By manually adjusting at least one
of the functions automatically managed
by the system (air recirculation, air
distribution, fan speed or switching off
the compressor), the word FULL will
disappear from the display, indicating
that the system is no longer
automatically controlling all the
functions (the temperature will still be
controlled automatically).IMPORTANT Should the system (after
manual settings) no longer be able
to guarantee the required temperature
set in the passenger compartment,
the set temperature value will start
flashing to indicate the difficulties the
system is experiencing and then the
word AUTO will disappear.
To restore system automatic control at
any time, after one or more manual
adjustments, press the AUTO button.
Air recirculation on/off
button (G)
The air recirculation is managed
according to the following operating
logic:
❒override on (inside air recirculation
always on), indicated by the LED
on button G and the
symbol on
the display;
❒override off (air recirculation
constantly off with air intake from the
outside), signalled by the LED in
the button switching off and by the
symbol in the display
disappearing.
These operating conditions are
obtained by pressing air recirculation
button G in sequence.
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KNOW YOUR VEHICLE

IMPORTANT The engagement of the air
recirculation system makes it possible
to reach the required heating or cooling
conditions faster.
It is however inadvisable to use it on
rainy/cold days as it would considerably
increase the possibility of the windows
misting inside, especially if the climate
control compressor is off.
To prevent the windows from misting
up, the recirculation is forced off (i.e. air
is drawn in from the outside) when
the outside temperature is cold.
It is advisable not to use the air
recirculation function when the outside
temperature is low to prevent the
windows from rapidly misting up.
Climate control
compressor
enablement/off button
(F)
Press button
to switch the climate
control compressor off (if on). The icon
on the display will go out.
Press the button when the LED is off to
restore automatic system control of
compressor activation. The icon will
light up on the display.The system will switch recirculation off
when the compressor is switched off to
prevent windows from misting up.
Although the system is capable
of maintaining the required
temperature, the word FULL will
disappear from the display. If, on the
other hand, it is no longer capable
of maintaining the temperature, the
letters flash and the word AUTO goes
out.
IMPORTANT With the compressor off, it
is not possible to introduce air cooler
than ambient temperature into the
passenger compartment. Furthermore,
in certain conditions, the windows
could mist up rapidly because the air is
not dehumidified.
The system remembers that the
compressor has been switched off,
even after the engine has stopped.
To restore automatic compressor
control, press the
button again (in
this case, the system will only work as a
heater) or press the AUTO button.
With the compressor switched off, if the
outside temperature is higher than the
one set, the system is not capable
of satisfying this request. This is
signalled by the target temperature
flashing, after which the word AUTO
goes out.With the climate control compressor
off, the fan speed can be set to zero
manually (no bar shown).
With the compressor enabled and the
engine started, the fan speed may
be reduced to the minimum setting
(only one bar shown).
Button for rapid window
demisting/defrosting (D)
Press this button and the climate
control system will automatically switch
on all the functions required for fast
windscreen and side window
demisting/defrosting:
❒switches on climate control
compressor when climatic conditions
are suitable;
❒switches air recirculation off;
❒maximum air temperature HI in both
areas;
❒sets the fan speed according to the
engine coolant temperature to limit
the flow of air that is not sufficiently
warm to demist the windows;
❒directs air flow to windscreen and
front side windows vents;
❒heated rear window on.
37

INDEPENDENT
ADDITIONAL
HEATER(for versions/markets, where provided)
The vehicle is available, on request,
with two different independent heaters:
one fully automatic, the other which
can be programmed.
AUTOMATIC VERSION
The additional heater is turned on in
automatic mode when the engine
is started and the required outside
temperature and coolant conditions are
present. Deactivation is always
automatic.
21)
IMPORTANT During periods with low
outdoor temperatures when the device
cuts in, check that the fuel level is
always higher than the reserve level.
Otherwise the device could lock and
require the assistance of a Fiat
Dealership.
PROGRAMMABLE
VERSION
The additional heater operates
completely independently of engine
operation and allows the following:❒heating the passenger compartment
with the engine off
❒defrosting the windows;
❒heat the engine coolant and then the
engine itself prior to starting.
The system consists of:
❒a diesel burner for heating the water
with an exhaust silencer for the
combustion gases;
❒a metering pump connected to the
reservoir pipes for supplying the
burner;
❒a heat exchanger connected to the
engine cooling system pipes;
❒a control unit connected to the
passenger compartment
heating/ventilation system to allow
automatic operation;
❒an electronic control unit for
controlling and adjusting the built-in
burner;
❒a digital timer fig. 54 for turning the
heater on manually or for
programming the time that it comes
on.The additional heater (during winter)
heats, maintains the temperature of and
circulates engine coolant for a set time
period in order to ensure optimum
engine and passenger compartment
conditions at engine start-up.
The heater can operate automatically
when programmed with a digital timer
or manually by pressing the 'immediate
heating' button on the timer.
After heater activation, whether
programmed or manually, the electronic
control unit operates the coolant pump
and turns on the burner in accordance
with pre-set, controlled procedures.
The circulation pump output is also
controlled by the electronic control unit
in order to minimise the initial heating
time.
When the system operates, the control
unit turns on the passenger
compartment heater unit fan at the
second speed.
The thermal power of the boiler is
regulated automatically by the
electronic control unit depending on the
temperature of the engine coolant.
39

IMPORTANT The programmed
switching on time can be altered or
cancelled by following the instructions
given previously.
Operation duration
setting
Hold the button pressed. At the same
time press button 3 or 8.
The time and warning light 7 are
displayed.
Hold button 4 pressed again. At the
same time press button 3 or 8.
The preset activation duration is
displayed and warning light 9 or 2
flashes.
Set the activation duration with button
3or8.
The set activation duration is stored as
soon as the text in the display
disappears, or pressing button 4.
Switching the heating
system off
Deactivation of the system, depending
on the type of activation (automatic
or manual), may be:
❒automaticwhen the programmed
duration is over; when the set time
is over, the display switches off.❒manualpressing the “immediate
heating” button on the timer again
(flame button 6).
In both cases, the heating warning light,
the display lighting and the passenger
compartment heater fan go off and
burning stops.
The fluid circulation pump continues to
work for around two minutes to
dissipate as much heat as possible; the
heater can be turned back on during
this stage.
22)
IMPORTANT The parking heater goes
off when battery voltage is low to allow
the vehicle to be started.
IMPORTANT Before turning on the
device, ensure that the fuel level is
above the reserve. Otherwise the
device could lock and require
the assistance of a Fiat Dealership.
❒Always turn off the heater when
refuelling and near service stations to
avoid the risk of explosion or fire
hazards.
❒Do not park the vehicle on
inflammable material such as paper,
grass or dry leaves: fire hazard!❒The temperature near the heater
should not exceed 120°C (e.g. during
oven painting in a body shop). The
electronic control unit components
may be damaged at higher
temperatures.
❒Whilst the heater is operating with the
engine switched off, it absorbs
energy from the battery; the engine
should therefore be left running
for a while to make sure that the
battery is properly recharged.
❒To check the coolant level, follow the
instructions in the "Vehicle
maintenance" chapter, "Engine
coolant system fluid" paragraph. The
water in the heating circuit must
contain a minimum percentage of
10% antifreeze.
❒For maintenance and repairs, consult
only a Fiat Dealership and use only
original parts.
MAINTENANCE
Have the additional heater checked
regularly at a Fiat Dealership (and
always at the start of every winter). This
will guarantee safe and economic
operation of the heater as well as a long
duration.
42
KNOW YOUR VEHICLE

Deactivation
Keep the stalk pulled towards the
steering wheel fig. 62 for more than two
seconds.
AUTOMATIC HEADLIGHT
SENSOR (dusk sensor)
(for versions/markets, where provided)
It detects variations in brightness
outside the vehicle depending on the
light sensitivity setting: the greater
the sensitivity, the less outside light
needed to activate the exterior lights.
The sensitivity of the dusk sensor is
adjusted by means of the "Setup
menu" of the display.
Activation
Turn the ring nut to position
fig. 63:
this turns the side lights and the dipped
beam headlights on simultaneously
and automatically depending on the
exterior brightness conditions.
Deactivation
On the sensor’s deactivation command,
the main beam headlights will switch
off, followed by the side lights after
approximately 10 seconds.
The sensor is not capable of detecting
the presence of fog. Therefore, in
these circumstances, the lights have to
be turned on manually.
WARNING
23) The daytime running lights are
an alternative to dipped beam
headlights for driving during the
daytime. They are compliant in
countries where is it obligatory to
have lights on during the day
and permitted in those where it is
not obligatory. Daytime running
lights cannot replace dipped
beam headlights when driving at
night or through tunnels. The
use of daytime running lights is
governed by the highway code of
the country in which you are
driving. Comply with legal
requirements.24) The system is based on
recognition via a camera.
Particular environmental
conditions may affect the correct
recognition of traffic conditions.
Therefore, the driver is always
responsible for the correct use of
the main beam headlights in
compliance with the laws in force.
Rotate the ring nut to the
fig.
58 position to deactivate the
automatic function.
25) Should the camera tilt too much
due to a load variation, the system
may not work temporarily to allow
the camera to perform an
autocalibration.
63
F1A0070
47