2014 FIAT 500E service

INTRODUCTION
Congratulations on selecting your new FIAT 500e. Be
assured that your 500e represents an elegant marriage of
technology and Italian styling that is as good for the
environment as is fun to drive!
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation, understanding and maintenance of
your 500e. It is supplemented by Warranty Information,
and various customer-oriented documents. Please take the
time to read these publications carefully. Following the
instructions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
The enclosed Warranty Information lists the services that
FIAT Group Automobiles offers to its customers:
•the Warranty Certificate with terms and conditions for
maintaining its validity
• the range of additional services available to FIAT
Group Automobiles customers
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine parts, and cares about your satisfaction.
4 INTRODUCTION

•Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
• Lithium-ion batteries can be recharged and discharged
thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the rear passenger seat lower cushion. If your
vehicle requires service see your authorized dealer.
WARNING!
Never try to remove the high voltage service discon-
nect. The high voltage service disconnect is used
(Continued)
WARNING! (Continued)
when your vehicle requires service by a trained
technician at an authorized dealer. Failure to follow
this warning can cause severe burns or electrical
shock that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See your authorized dealer for
information on the disposal of the battery if it should
require replacement.
General Information
The vehicle is also equipped with a Battery Management
System that is designed to:
• Ensure safe operation
• Maximize driving range
•
Maximize the life expectancy of the high voltage battery
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13

NOTE:The engagement of the E-Park can be heard when
there is no noise in the interior of the vehicle, this is a
normal condition.
Climate Control (HVAC System)
Your 500e is equipped with an Automatic Temperature
Control (ATC) HVAC system. This HVAC system utilizes
a humidity sensor, cabin sensor, and ambient tempera-
ture sensor to choose operation mode and control cabin
comfort. These components allow the controller to oper-
ate the HVAC system in a very efficient manner to
maximize driving range.
Your 500e also uses an electric air heater to provide heat
to the cabin.
Electric Air Conditioning Compressor
Your 500e uses an electric air conditioning compressor.
The air conditioning compressor is powered by the high
voltage battery system and is used to cool the vehicle occupants and the high voltage battery while the vehicle
is being driven or when it is being charged.
The high voltage battery may require cooling to keep the
vehicle running. The air conditioning compressor will
activate without any input from the occupant.
NOTE:
The AC system helps cool the high voltage
battery. If the air conditioning system should require
service see your authorized dealer as soon as possible.
Electric Power Steering
Your vehicle is equipped with an Electric Power Steering
(EPS) system. The power steering system requires no
maintenance and operates without the use of power
steering fluid.
Smartphone Features
With the “FIAT Access” smartphone app, you can moni-
tor the state of charge of the high voltage battery or
initiate charging from your phone. You can also turn on
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

ELECTRIC SYSTEM OPERATIONLevel 1 Charging
(120V — Requires NEMA 5–15 Outlet)
Level 1 charging is done by using a conventional 120 Volt
AC grounded receptacle along with the NEMA 5–15
Electric Vehicle Supply Equipment (EVSE) that comes
standard with your vehicle. Refer to “Vehicle Charging
Cord” for further information.
Level 2 Charging
(240V — Requires A 40 Amp Circuit Breaker Or
Greater)
Level 2 charging is accomplished by using 240V perma-
nently mounted EVSEs and is the preferred method for
charging your vehicle. A Level 2 charging station can be installed at your
residence. The Level 2 unit and installation service is
available for purchase at your authorized dealer.
Level 2 Charging Station
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the
ignition switch lock cylinder for that vehicle.
If the Vehicle Security Light is on after the key is turned
to the ON/RUN position, it indicates that there is a
problem with the electronics.
CAUTION!
• Always remove the Sentry Key® from the vehicle
and lock all doors when leaving the vehicle unat-
tended.
• The Sentry Key® Immobilizer system is not com-
patible with some aftermarket remote starting sys-
tems. Use of these systems may result in vehicle
starting problems and loss of security protection.
All of the keys provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once
a Sentry Key® has been programmed to a vehicle, it
cannot be programmed to any other vehicle.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
This PIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an
authorized dealer. This procedure consists of program-
ming a blank key to the vehicle electronics. A blank key
is one which has never been programmed.
NOTE: When having the Sentry Key® Immobilizer
System serviced, bring all vehicle keys with you to an
authorized dealer.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 35

WARNING!
•The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR) fea-
ture or any other seat belt function is not working
properly when checked according to the proce-
dures in the Service Manual.
• Failure to replace the seat belt assembly could
increase the risk of injury in collisions.
• Do not use the Automatic Locking Mode to restrain
occupants who are wearing the seat belt or children
who are using booster seats. The locked mode is
only used to install rear-facing or forward-facing
child restraints that have a harness for restraining
the child.
Supplemental Restraint System (SRS)
Air Bag System Components
Your vehicle may be equipped with the following air bag
system components:
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
•Steering Wheel and Column
• Instrument Panel
• Knee Impact Bolsters
• Advanced Front Air Bags
• Supplemental Side Air Bags
• Supplemental Knee Air Bag
• Front and Side Impact Sensors
58 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags,
seat belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer imme-
diately. Also, have the Occupant Restraint Controller
System serviced as well.
NOTE:
• Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
• After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the ORC will determine
whether to have the Enhanced Accident Response Sys-
tem perform the following functions:
• Cut off fuel to the engine.
• Flash hazard lights as long as the battery has power or
until the ignition switch is turned to the “OFF” posi-
tion.
• Turn on the interior lights, which remain on as long as
the battery has power or until the ignition switch is
turned to the “OFF” position.
• Unlock the doors automatically.
72 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

While the air bag system is designed to be maintenance
free, if any of the following occurs, have an authorized
dealer service the air bag system immediately.
•The Air Bag Warning Light does not come on during
the four to eight seconds when the ignition switch is
first turned to the ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protec-
tion. Have an authorized dealer service the air bag
system immediately.WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
74 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE