2014 DODGE JOURNEY phone

ROADSIDE ASSISTANCE
Dial toll-free 1-800-521-2779 for U.S. Residents or 1-800-363-4869 for Canadian Residents.
• Provide your name, vehicle identification number, license plate number, and your loca-tion, including the telephone number from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival. If you feel you are in an “unsafe situation”, please let us know. With your consent, we will
contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Charging System Light
This light shows the status of the electrical charging system. If the charging system light
remains on, it means that the vehicle is experiencing a problem with the charging system.
We recommend you do not continue driving if the charging system light is on. Have the
vehicle serviced immediately.
- Oil Pressure Warning Light
This light indicates low engine oil pressure. If the light turns on while driving, stop the
vehicle and shut off the engine as soon as possible. A chime will sound for four minutes
when this light turns on.
We recommend you do not operate the vehicle or engine damage will occur. Have the
vehicle serviced immediately.
- Anti-Lock Brake (ABS) Light
This light monitors the Anti-Lock Brake System (ABS). The light will turn on when the
ignition switch is turned to the ON/RUN position and may stay on for as long as four
seconds.
If the ABS light remains on or turns on while driving, it indicates that the Anti-Lock portion
of the brake system is not functioning and that service is required. However, the conven-
tional brake system will continue to operate normally if the BRAKE warning light is not on.
If the ABS light is on, the brake system should be serviced as soon as possible to restore the
benefits of Anti-Lock brakes. If the ABS light does not turn on when the ignition switch is
turned to the ON/RUN position, have the light inspected by an authorized dealer.
WHAT TO DO IN EMERGENCIES
73

4. Connect the opposite end of the negative(-)jumper cable to the remote negative (-)post
of the vehicle with the discharged battery.
5. Start the engine in the vehicle that has the booster battery, let the engine idle a few minutes, and then start the engine in the vehicle with the discharged battery.
Once the engine is started, remove the jumper cables in the reverse sequence:
1. Disconnect the negative (-)jumper cable from the remote negative (-)post of the vehicle
with the discharged battery.
2. Disconnect the negative end (-)of the jumper cable from the negative (-)post of the
booster battery.
3. Disconnect the opposite end of the positive (+)jumper cable from the positive (+)post of
the booster battery.
4. Disconnect the positive (+)end of the jumper cable from the remote positive (+)post of
the vehicle with the discharged battery.
5. Reinstall the protective cover over the remote positive (+)post of the vehicle with the
discharged battery.
6. Reinstall the protective plug over the remote negative (-)post of the vehicle with the
discharged battery.
NOTE:
If frequent jump-starting is required to start your vehicle you should have the battery and
charging system inspected at your authorized dealer.
CAUTION!
• Do not use a portable battery booster pack or any other booster source with a system voltage greater than 12 Volts or damage to the battery, starter motor, alternator or
electrical system may occur.
• Failure to follow these procedures could result in damage to the charging system of the booster vehicle or the discharged vehicle.
• Accessories that can be plugged into the vehicle power outlets draw power from the vehicle’s battery, even when not in use (e.g., cellular phones, etc.). Eventually,
if plugged in long enough, the vehicle’s battery discharges sufficiently to degrade
battery life and/or prevent the engine from starting.
WHAT TO DO IN EMERGENCIES
88

CHRYSLER GROUP LLC CUSTOMER CENTER
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–800–423–6343
CHRYSLER CANADA INC. CUSTOMER CENTER
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
ASSISTANCE FOR THE HEARING IMPAIRED
To assist customers who have hearing difficulties, the manufacturer has installed special
TDD (Telecommunication Devices for the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has access to a TDD or a conventional teletype-
writer (TTY) in the United States, can communicate with the manufacturer by dialing
1–800–380–CHRY. Canadian residents with hearing difficulties that require assistance can
use the special needs relay service offered by Bell Canada. For TTY teletypewriter users, dial
711 and for Voice callers, dial 1–800–855–0511 to connect with a Bell Relay Service operator.
WARNING!
Engine exhaust, some of its constituents, and certain vehicle components contain, or
emit, chemicals known to the State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemicals known to the State of California
to cause cancer and birth defects, or other reproductive harm.
PUBLICATIONS ORDERING
•If you are the first registered retail owner of your vehicle, you may obtain one free
printed copy of the Owner's Manual, Warranty Booklet or Radio Manuals on your DVD by
calling 1–800–423–6343 (U.S.) or 1–800–387–1143 (Canada) or by contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional printed copies of the Owner's Manual, Warranty Booklet or Radio Manuals may be purchased by visit-
ing www.techauthority.com or by calling 1–800–890–4038 (U.S.) or 1–800–387–1143
(Canada). Visa, Master Card, American Express and Discover orders are accepted. If you
prefer mailing your order, please call the above numbers for an order form.
NOTE:
• A street address is required when ordering manuals (no P.O. Boxes).
• The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep, Ram Truck, Dodge and SRT websites.
• Click on the “For Owners” tab, select “Owner/Service Manuals”, then select your desired model year and vehicle from the drop down lists.
CONSUMER ASSISTANCE
108

FREQUENTLY ASKED QUESTIONS
GETTING STARTED
• How do I install my LATCH Equipped Child Seat? pg. 16
• How do I move my rear seats? pg. 23
ELECTRONICS
• How do I know which radio I have?• Uconnect® 4.3 & 4.3S pg. 41
• Uconnect® 8.4 & 8.4N pg. 42
• How do I select the AUX music source? pg. 54
• How do I set the clock on my radio?
• Uconnect® 4.3 & 4.3S pg. 41
• Uconnect® 8.4 & 8.4N pg. 42
• How do I use the Navigation feature? pg. 50
• How do I pair my cell phone via Bluetooth® with the Uconnect® Hands-Free Voice Activation System? pg. 55
• How do I hear the audio from my iPod® through the USB port using the radio?
• Uconnect® 4.3 & 4.3S pg. 54
• Uconnect® 8.4, 8.4N pg. 54
• How do I configure my Universal Garage Door Opener (HomeLink®)? pg. 66
UTILITY
• How do I know how much I can tow with my Dodge Journey? pg. 71
WHAT TO DO IN EMERGENCIES
• What do I do if my TPMS warning light is blinking? pg. 74
• How do I change a flat tire? pg. 80
• How do I Jump-Start my vehicle? pg. 87
MAINTAINING YOUR VEHICLE
• Where is my Fuse Block located?
• Interior Fuses pg. 103
• Underhood Fuses pg. 104
• What type of oil do I use? pg. 96
• How often should I change my engine’s oil? pg. 98
• What should my tire pressure be set at? pg. 105
FREQUENTLY ASKED QUESTIONS
111

OutletPower .................70
Overheating, Engine ...........79
PanicAlarm................8
Phone (Uconnect®) ............55
Placard, Tire and Loading Information ..............105
Power Distribution Center (Fuses) .....104
Inverter ................69
Outlet (Auxiliary Electrical Outlet) . .70
Seats .................21
Steering ...............96
Preparation for Jacking .........80
Programmable Electronic Features . . .65
Radio Operation .............44
Radio (Sound Systems) ........41,42
Rain Sensitive Wiper System .......29
Rear Camera ...............35
Rear ParkSense System .........35
Rear Seat, Folding ............23
Recreational Towing ...........72
Remote Keyless Entry (RKE) LockTheDoors ............8
Remote Keyless Entry (RKE) ......8
Unlock The Doors ...........8
ReplacementBulbs...........107
Reporting Safety Defects ........109
Resetting Oil Change Indicator ......78
Rocking Vehicle When Stuck .......91
Satellite Radio (Uconnect® studios) . . .45
Seat Belt Automatic Locking Retractor (ALR) . .13
Child Restraints ..........13,15
Energy Management Feature .....13
Lap/Shoulder Belts ..........13
Seat Belt Pretensioner ........13
SeatBeltReminder ..........13
Seat Belts Reminder ...............76
Seats ...................21
Adjustment ..............21
Folding Front Passenger .......22Heated ................25
Manual
................21
Power .................21
Rear Folding .............23
SecurityAlarm ..............78 Security Alarm ............13
Shift Lever Override ............89
Signals, Turn .............28,77
SIRIUSTravelLink ............53
SpareTire.................80
SparkPlugs................96
Speed Control Accel/Decel .............31
Cancel ................32
Resume ...............32
Set ..................30
Steering Tilt Column ..............27
Wheel, Heated ............26
Steering Wheel Audio Controls ......64
Stuck, Freeing ...............91
Supplemental Restraint System - Airbag .................14
Temperature Control, Automatic (ATC)..33
Tether Anchor, Child Restraint ......16
Tilt Steering Column ...........27
Tires Air Pressure .............105
Changing...............80
Jacking ................80
Pressure Warning Light ........74
SpareTire ..............80
Towing...................71 Disabled Vehicle ...........90
Recreational .............72
Towing Vehicle Behind a Motorhome . . .72
Traction Control ..............77
Trailer Towing Trailer and Tongue Weight ......71
Trailer Weight ...............71
Transmission Fluid .................96
Turn Signals ..............28,77
INDEX
114

DODGE.COM
> IMPORTANT
WARNING!
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you have been drinking. Never drink and then drive.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of accidents. Your driving ability can be
seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t
drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while
distracted can result in loss of vehicle control, resulting in a collision and personal injury.
Chrysler Group LLC strongly recommends that the driver use extreme caution when using any
device or feature that may take their attention off the road. Use of any electrical devices such as
cell phones, computers, portable radios, vehicle navigation or other devices by the driver while
the vehicle is moving is dangerous and could lead to a serious collision. Texting while driving is
also dangerous and should never be done while the vehicle is moving. If you find yourself unable
to devote your full attention to vehicle operation, pull off the road to a safe location and stop your
vehicle. Some States or Provinces prohibit the use of cellular telephones or texting while driving.
It is always the driver’s responsibility to comply with all local laws.
If you are the first registered retail owner of your vehicle, you
may obtain a complimentary printed copy of the Owner’s
Manual, Navigation/Uconnect
® Manuals or Warranty Booklet
by calling 1-800-423-6343 (U.S.) or 1-800-387-1143 (Canada)
or by contacting your dealer.
This User Guide is intended to familiarize you with the important features of your vehicle.
The DVD enclosed contains your Owner’s Manual, Navigation/Uconnect® Manuals, Warranty
Booklets, Tire Warranty and Roadside Assistance (new vehicles purchased in the U.S.) or
Roadside Assistance (new vehicles purchased in Canada) in electronic format. We hope you
find it useful. Replacement DVD kits may be purchased by visiting www.techauthority.com.
Copyright 2014 Chrysler Group LLC.
This guide has been prepared to help you get quickly acquainted with your new Dodge and to
provide a convenient reference source for common questions. However, it is not a substitute for
your Owner’s Manual.
For complete operational instructions, maintenance procedures and important safety messages,
please consult your Owner’s Manual, Navigation/Uconnect
® Manuals and other Warning Labels in
your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional information on
accessories to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada)
or your local Dodge dealer.
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