2014 DODGE JOURNEY phone

Making A Second Call While Current Call Is In
Progress
To make a second call while you are currently on a call,
press the
button and say “Dial” or “Call” followed
by the phone number or phonebook entry you wish to
call. The first call will be on hold while the second call is
in progress. Or you can place a call on hold by touching
the “Hold” soft-key on the Phone main screen, then dial
a number from the dialpad, recent calls or from the
phonebooks. To go back to the first call, refer to “Toggling
Between Calls” in this section. To combine two calls, refer
to “Join Calls” in this section.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
press the
button until you hear a single beep, indicat-
ing that the active and hold status of the two calls have switched. Only one call can be placed on hold at a time.
Also you can press the “Swap” soft-key on the Phone
main screen.
Join Calls
When two calls are in progress (one active and one on
hold), touch the “Join Calls” soft-key on the Phone main
screen to combine all calls into a Conference Call.
Call Termination
To end a call in progress, momentarily press the “End”
soft-key or the
button. Only the active call(s) will be
terminated and if there is a call on hold, it will become
the new active call. If the active call is terminated by the
far end, a call on hold may not become active automati-
cally. This is cell phone-dependent.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

Redial
1. Touch the “Redial” soft-key, or press thebutton
and after the “Listening” prompt and the following
beep, say “Redial.”
2. The Uconnect® Phone will call the last number that was dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect® Phone after the vehicle ignition key has been
switched to OFF.
•After the ignition key is switched to OFF, a call can
continue on the Uconnect® Phone either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the Uconnect® Phone and
transfer of the call to the mobile phone.
Uconnect® Phone Features
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect® Phone is
operational, you may reach the emergency number as
follows:
• Press the
button to begin,
• After the “Listening” prompt and the following beep,
say “Emergency” and the Uconnect® Phone will in-
struct the paired mobile phone to call the emergency
number. This feature is supported in the U.S., Canada,
and Mexico.
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• The Uconnect® Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect® Phone to allow use of this vehicle feature
in emergency situations, when the mobile phone has
network coverage and stays connected to the
Uconnect® Phone.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
•Press the
button to begin,
• After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assis-
tance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-528-2069 for the U.S., 1-800-363-4869 for Canada,
55-14-3454 for Mexico City and 1-800-712-3040 for out-
side Mexico City in Mexico). Please refer to the Chrysler
Group LLC 24-Hour “Roadside Assistance” coverage
details in the Warranty Information Booklet and on the
24-Hour Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 139

Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or press the
button and say the word
“Send” then the sequence you wish to enter. For example,
if required to enter your PIN followed with a pound, (3 7
4 6 #), you can press the
button and say, “Send374
6 #.” Saying “Send” followed by a number, or sequence of numbers, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password,” then
if you press the
button and say “Send Voicemail
Password,” the Uconnect® Phone will then send the
corresponding phone number associated with the phone-
book entry, as tones over the phone.
NOTE:
• The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
140 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
• Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth®.
These additional symbols will be ignored when dialing
a numbered sequence.
Barge In — Overriding Prompts
Thebutton on the steering wheel can be used when
you wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “There are two numbers with the name John. Say
the full name” you could press the
button on the
steering wheel and say, “John Smith” to select that option
without having to listen to the rest of the voice prompt.
Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
1. Press the MORE hard-key, then touch the “Settings” soft-key.
2. Touch the “Display” soft-key, then scroll down to Voice Response Length.
3. Select either “Brief” or “Detailed” by touching the box next to the selection. A check-mark will appear to
indicate your selection.
Phone And Network Status Indicators
Uconnect® Phone will provide notification to inform you
of your phone and network status when you are attempt-
ing to make a phone call using Uconnect® Phone. The
status is given for network signal strength and phone
battery strength.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 141

Dialing Using The Mobile Phone Keypad
WARNING!
Driving while distracted can result in loss of vehicle
control, accident and injury. Chrysler Group LLC
strongly recommends that you use extreme caution
when using any device or feature that may take your
focus off the road or your hands off the steering
wheel. Your primary responsibility is the safe opera-
tion of your vehicle. We recommend against the use
of any handheld device while driving, encourage the
use of voice-operated systems when possible and
that you become aware of applicable laws that may
affect the use of electronic devices while driving.
You can dial a phone number with your mobile phone
keypad and still use the Uconnect® Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By dialing a number with your connected Bluetooth® mo-
bile phone, the audio will be played through your
vehicle’s audio system. The Uconnect® Phone will work
the same as if you dial the number using voice a
command.
NOTE:
Certain brands of mobile phones do not send the
dial ring to the Uconnect® Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute OFF)
When you mute the Uconnect® Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. To
mute the Uconnect® Phone simply touch the “Mute”
button on the Phone main screen.
142 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect® Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect® Phone
without terminating the call. To transfer an ongoing call
from your connected mobile phone to the Uconnect®
Phone or vice versa, press the “Transfer” button on the
touchscreen on the Phone main screen.
Connect Or Disconnect Link Between the
Uconnect® Phone And Mobile Phone
If you would like to connect or disconnect the Bluetooth®
connection between a Uconnect® Phone paired mobile
phone and the Uconnect® Phone, follow the instructions
described in your mobile phone User’s Manual.
Things You Should Know About Your Uconnect®
Phone
Voice Command
•For best performance, adjust the rearview mirror to
provide at least ½ inch (1 cm) gap between the
overhead console (if equipped) and the mirror.
• Always wait for the beep before speaking.
• Speak normally without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
• Make sure that no one other than you is speaking
during a Voice Command period.
Performance is maximized under:
• Low-to-medium blower setting
• Low-to-medium vehicle speed
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 143

•Low road noise
• Smooth road surface
• Fully closed windows
• Dry weather condition
NOTE:
• Even though the system is designed for users speaking
in North American English, French, and Spanish ac-
cents, the system may not always work for some.
• When navigating through an automated system such
as voice mail, or when sending a page, at the end of
speaking the digit string, make sure to say “Send.”
• Storing names in the phonebook when the vehicle is
not in motion is recommended.
• It is not recommended to store similar sounding names
in the Uconnect® Phonebook. •
Phonebook (Downloaded and Uconnect® Phone Lo-
cal) name recognition rate is optimized when the
entries are not similar.
• Numbers must be spoken in single digits. “800” must
be spoken “eight-zero-zero” not “eight hundred.”
• You can say “O” (letter “O”) for “0” (zero).
• Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
• In a convertible vehicle, system performance may be
compromised with the convertible top down.
Far End Audio Performance
•Audio quality is maximized under:
• Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
144 UNDERSTANDING THE FEATURES OF YOUR VEHICLE