CHRYSLER GROUP LLC CUSTOMER CENTER
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–800–423–6343
CHRYSLER CANADA INC. CUSTOMER CENTER
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
PUBLICATIONS ORDERING
•If you are the first registered retail owner of your vehicle, you may obtain one free
printed copy of the Owner's Manual, Warranty Booklet or Radio Manuals on your DVD by
calling 1–800–423–6343 (U.S.) or 1–800–387–1143 (Canada) or by contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional printed copies of the Owner's Manual, Warranty Booklet or Radio Manuals may be purchased by visit-
ing www.techauthority.com or by calling 1–800–890–4038 (U.S.) or 1–800–387–1143
(Canada). Visa, Master Card, American Express and Discover orders are accepted. If you
prefer mailing your order, please call the above numbers for an order form.
NOTE:
• A street address is required when ordering manuals (no P.O. Boxes).
• The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep, Ram Truck, Dodge and SRT websites.
• Click on the “For Owners” tab, select “Owner/Service Manuals”, then select your desired model year and vehicle from the drop down lists.
ASSISTANCE FOR THE HEARING IMPAIRED
To assist customers who have hearing difficulties, the manufacturer has installed special
TDD (Telecommunication Devices for the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has access to a TDD or a conventional teletype-
writer (TTY) in the United States, can communicate with the manufacturer by dialing
1–800–380–CHRY. Canadian residents with hearing difficulties that require assistance can
use the special needs relay service offered by Bell Canada. For TTY teletypewriter users, dial
711 and for Voice callers, dial 1–800–855–0511 to connect with a Bell Relay Service operator.
WARNING!
Engine exhaust, some of its constituents, and certain vehicle components contain, or
emit, chemicals known to the State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemicals known to the State of California
to cause cancer and birth defects, or other reproductive harm.
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REPORTING SAFETY DEFECTS IN THE UNITED STATES
If you believe that your vehicle has a defect that could cause a collision or cause injury or
death, you should immediately inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your autho-
rized dealer and the manufacturer.
To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–4236
(TTY: 1–800–424–9153), or go to http://www.safercar.gov; or write to: Administrator, NHTSA,
1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you should contact the Customer
Service Department immediately. Canadian customers who wish to report a safety defect
to the Canadian government should contact Transport Canada, Motor Vehicle Defect
Investigations and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/eng/
roadsafety/safedrivers-childsafety-index-53.htm
French Canadian customers who wish to report a safety defect to the Canadian government
should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/
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