2014 DODGE DURANGO service

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
636 IF YOU NEED CONSUMER ASSISTANCE

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other infor-
mation about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immedi-
ately. Canadian customers who wish to report a safety defect
to the Canadian government should contact Transport
Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 637

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
638 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
9
IF YOU NEED CONSUMER ASSISTANCE 639

Cargo Area Features...................... .272
Cargo Compartment ...................... .272
Light ............................... .273
Luggage Carrier ....................... .278
Cargo Light ............................ .273
Cargo Tie-Downs ........................ .274
Car Washes ............................ .596
Cellular Phone .......................... .382
Center High Mounted Stop Light ..............617
Certification Label ........................ .499
Chains, Tire ............................ .475
Changing A Flat Tire ...................... .529
Chart, Tire Sizing ........................ .455
Check Engine Light (Malfunction Indicator Light) . .564
Checking Your Vehicle For Safety ..............114
Checks, Safety ............................114
Child Restraint ............................85
Child Restraints Child Seat Installation ....................107 Install A LATCH-compatible Child Restraint . . . .102
Installing Child Restraints Using The Vehicle Seat
Belt
................................ .104
Lower Anchors And Tethers For Children .......93
Child Safety Locks .........................35
Clean Air Gasoline ....................... .487
Cleaning Wheels .............................. .598
Climate Control ......................... .382
Cold Weather Operation ....................409
Compact Disc (CD) Maintenance ..............381
Compact Spare Tire ....................... .470
Console, Overhead ....................... .241
Contract, Service ......................... .635
Coolant Pressure Cap (Radiator Cap) ...........587
Cooling System .......................... .584
Adding Coolant (Antifreeze) ...............586
Coolant Capacity ...................... .618
Coolant Level ......................... .588
644 INDEX

Disposal of Used Coolant.................588
Drain, Flush, and Refill ...................585
Inspection ........................... .584
Points to Remember .....................589
Pressure Cap ......................... .587
Radiator Cap ......................... .587
Selection of Coolant (Antifreeze) .............585
Corrosion Protection ...................... .596
Cruise Control (Speed Control) ................198
Cupholders ............................ .263
Customer Assistance ...................... .633
Data Recorder, Event .......................84
Daytime Running Lights ....................178
Dealer Service ........................... .565
Defroster, Rear Window .....................277
Defroster, Windshield ......................116
Dipsticks Oil (Engine) .......................... .567Power Steering
........................ .438
Disabled Vehicle Towing ....................555
Disposal Antifreeze (Engine Coolant) ................588
Door Locks ..............................32
Child-Protection Door Lock — Rear Doors ......35
Door Locks ............................32
KeyFob...............................32
Remote ...............................32
Remote Keyless Entry (RKE) ................32
Door Opener, Garage ...................... .244
Driving ............................... .431
E-85 Fuel .............................. .492
Economy (Fuel) Mode ..................... .414
Electrical Outlet, Auxiliary (Power Outlet) ........256
Electric Rear Window Defrost .................277
Electric Remote Mirrors .....................133
Electronically Shifted Transfer Case .............424
10
INDEX 645

Fog Light Service........................ .616
Folding Rear Seat ........................ .160
Forward Collision Warning ..................225
Four-Way Hazard Flasher ...................526
Freeing A Stuck Vehicle .....................549
Front Axle (Differential) .....................592
Fuel .................................. .486
Adding ............................. .495
Additives ............................ .489
Clean Air ............................ .487
Economy Mode ....................... .414
Ethanol ............................. .487
Gasoline ............................. .486
Gauge .............................. .297
Materials Added ....................... .489
Methanol ............................ .487
Octane Rating ......................... .486
Requirements ......................... .486
Tank Capacity ......................... .618Fuel, Flexible
........................... .492
Fueling ............................... .495
Fuses ................................. .602
Garage Door Opener (HomeLink®) ............244
Gas Cap (Fuel Filler Cap) ...................563
Gasoline, Clean Air ....................... .487
Gasoline (Fuel) .......................... .486
Gasoline, Reformulated .....................487
Gauges Coolant Temperature .....................294
Fuel ................................ .297
Speedometer ......................... .293
Tachometer ........................... .292
Gear Ranges ............................ .416
General Information ...................... .221
Glass Cleaning .......................... .600
Gr

oss Axle Weight Rating ...................502
Gross Vehicle Weight Rating ..................501
648 INDEX

Brake Assist Warning....................452
Brake Warning ........................ .295
Bulb Replacement ...................... .614
Cargo .............................. .273
Center Mounted Stop ....................617
Daytime Running ...................... .178
Dimmer Switch, Headlight .................175
Exterior ..............................118
Fog ................................ .293
Hazard Warning Flasher ..................526
Headlights ........................... .614
Headlights On With Wipers ................176
High Beam Indicator .....................292
Illuminated Entry ........................23
Malfunction Indicator (Check Engine) .........293
Map Reading ......................... .182
Passing ............................. .185
Reading ............................. .182
Rear Servicing ........................ .617Rear Tail
............................ .617
Seat Belt Reminder ..................... .292
Security Alarm ........................ .300
Service .............................. .614
Service Engine Soon (Malfunction Indicator) . . . .293
Side Marker .......................... .617
SmartBeams .......................... .177
Tire Pressure Monitoring (TPMS) ............297
Traction Control ....................... .452
Turn Signal ............................118
Vanity Mirror ......................... .135
Loading Vehicle ......................... .499
Tires ............................... .460
Locks ..................................32
Child Protection .........................35
Door .................................32
Power Door ............................34
Lubrication, Body ........................ .578
Luggage Rack (Roof Rack) ...................278
10
INDEX 651