In Mexico Contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
9
IF YOU NEED CONSUMER ASSISTANCE 583
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
584 IF YOU NEED CONSUMER ASSISTANCE
MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other informa-
tion about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 585
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
586 IF YOU NEED CONSUMER ASSISTANCE
Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.9
IF YOU NEED CONSUMER ASSISTANCE 587
Cold Weather Operation....................400
Compact Disc (CD) Maintenance ..............379
Compact Spare Tire ....................... .453
Computer, Trip/Travel ..................... .337
Connector UCI................................ .376
Universal Consumer Interface (UCI) ..........376
Conserving Fuel ......................... .335
Console, Floor .......................... .306
Contract, Service ......................... .583
Coolant Pressure Cap (Radiator Cap) ...........527
Cooling System .......................... .523
Adding Coolant (Antifreeze) ...............525
Coolant Capacity ...................... .557
Coolant Level ..................... .523, 528
Disposal of Used Coolant .................527
Drain, Flush, and Refill ...................524
Inspection ........................... .528
Points to Remember .....................528 Pressure Cap
......................... .527
Radiator Cap ......................... .527
Selection of Coolant (Antifreeze) ......525, 557, 558
Corrosion Protection ...................... .534
Cruise Control (Speed Control) ................244
Cupholders ......................... .302, 540
Customer Assistance ...................... .581
Customer Programmable Features ..........342, 357
Data Recorder, Event .......................74
Daytime Brightness, Interior Lights .............229
Daytime Running Lights ....................222
Dealer Service ........................... .510
Deck Lid, Emergency Release .................46
Deck Lid, Power Release .....................44
Defroster, Rear Window .....................309
Defroster, Windshield ...................100, 386
Delay (Intermittent) Wipers ..................230
Diagnostic
System, Onboard .................508
10
INDEX 593
Brake Warning........................ .321
Bulb Replacement ...................... .553
Daytime Running ...................... .222
Dimmer Switch, Headlight .............224, 225
Exterior ............................. .102
Fog............................. .223, 315
Hazard Warning Flasher ..................482
Headlights ........................ .219, 554
Headlights On Reminder ..................223
Headlights On With Wipers .............220, 232
Headlight Switch ...................... .219
High Beam ........................... .225
High Beam Indicator .....................315
High Beam/Low Beam Select ...............225
Illuminated Entry ........................21
Instrument Cluster ..................... .219
Intensity Control ....................... .228
Interior ............................. .228
License ............................. .556Lights On Reminder
.....................223
Low Fuel ............................ .330
Malfunction Indicator (Check Engine) .........318
Map Reading ......................... .226
Parade Mode (Daytime Brightness) ...........229
Passing ............................. .225
Reading .......................... .226, 283
Seat Belt Reminder ..................... .323
Security Alarm ........................ .321
Service .......................... .552, 553
Service Engine Soon (Malfunction Indicator) . . . .318
SmartBeams .......................... .221
Tire Pressure Monitoring (TPMS) .........316, 461
Traction Control ....................... .434
Turn Signal .....................102, 224, 225
Vanity Mirror ..........................114
Warning (Instrument Cluster Description) ......315
Loading
Vehicle ...................... .477, 479
Capacities ........................... .479
600 INDEX
Tires ................................443
Locks ..................................30
Automatic Door .........................33
Auto Unlock ...........................33
Child Protection .........................34
Door .................................30
Power Door ............................32
Low Tire Pressure System ...................461
Lubrication, Body ........................ .519
Lug Nuts .............................. .483
Maintenance Free Battery ....................514
Maintenance Procedures ....................511
Maintenance Schedule ..................... .562
Malfunction Indicator Light (Check Engine) . . .318, 508
Manual, Service ......................... .586
Master Cylinder (Brakes) ....................530
Memory Feature (Memory Seat) ...............213
Memory Seat ........................... .213Memory Seats and Radio
....................213
Methanol .............................. .469
Mini-Trip Computer ...................... .337
Mirrors ................................110
Automatic Dimming .....................110
Electric Powered ........................113
Electric Remote .........................113
Exterior Folding ........................112
Heated ...............................114
Outside ..............................111
Rearview .............................110
Vanity ...............................114
Mode Fuel Saver ........................... .335
Modifications/Alterations, Vehicle ...............7
Monitor, Tire Pressure System ................461
Mopar Parts ......................... .510, 585
MTBE/ETBE ........................... .469
10
INDEX 601