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NOTE:The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-528-2069 for the U.S., 1-800-363-4869 for Canada,
55-14-3454 for Mexico City and 1-800-712-3040 for out-
side Mexico City in Mexico). Please refer to the Chrysler
Group LLC 24-Hour “Roadside Assistance” coverage
details in the Warranty Information Booklet and on the
24-Hour Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or press the
button and say the word
“Send” then the sequence you wish to enter. For example,
if required to enter your PIN followed with a pound, (3 7
4 6 #), you can press the
button and say, “Send374
6 #.” Saying “Send” followed by a number, or sequence of
numbers, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password,” then
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
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5. The Options pop-up will appear and you can choosebetween Editing the number or resetting the number
to default.
Phone Call Features
The following features can be accessed through the
Uconnect® Phone if the feature(s) are available and
supported by Bluetooth® on your mobile service plan.
For example, if your mobile service plan provides three-
way calling, this feature can be accessed through the
Uconnect® Phone. Check with your mobile service pro-
vider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect® Phone.
•Redial
• Dial by pressing in the number
• Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial or Call Back)
• Favorites
Emergency And Breakdown Assistance
160 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
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NOTE:The call will remain within the vehicle audio
system until the phone becomes out of range for the
Bluetooth® connection. It is recommended to press the
“transfer” button on the touchscreen when leaving the
vehicle.
Uconnect® Phone Features
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect® Phone is
operational, you may reach the emergency number as
follows:
1. Press the
button to begin. 2. After the “Listening” prompt and the following beep,
say “Dial Emergency” and the Uconnect® Phone will
instruct the paired mobile phone to call the emergency
number. This feature is supported in the U.S., Canada,
and Mexico.
NOTE:
• The Emergency call may also be initiated by using the
touchscreen.
• The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• The Uconnect® Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 165
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WARNING!
Your phone must be turned on and connected to the
Uconnect® Phone to allow use of this vehicle feature
in emergency situations, when the mobile phone has
network coverage and stays connected to the
Uconnect® Phone.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
1. Push the
button to begin.
2. After the “Listening” prompt and the following beep, say “Roadside Assistance” or say “Towing Assis-
tance.” NOTE:
The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800- 521-2779 for the U.S./Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside Mexico City
in Mexico). Please refer to the Chrysler Group LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet and on the 24-Hour Road-
side Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
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or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or push the
button and say the word
“Send” then the sequence you wish to enter. For example,
if required to enter your PIN followed with a pound, (3 7
4 6 #), you can push the
button and say, “Send374
6 #.” Saying “Send” followed by a number, or sequence of
numbers, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail Password”, then if you push the
button and say
“Send Voicemail Password” the Uconnect® Phone will
then send the corresponding phone number associated
with the phonebook entry, as tones over the phone.
NOTE:
• The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
• Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth®.
These additional symbols will be ignored in the dialing
a numbered sequence.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 167
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NOTE:
1. You can also say “Find City,” “Find Favorite,” “FindPlay by Category,” “Find Play by Name,” “Find Re-
cently Found,” “Where to?” or “Go Home.”
2. You can say “Find Nearest” then “Restaurant,” “Fuel,” “Transit,” “Lodging,” “Shopping,” “Bank,” “Enter-
tainment,” “Recreation,” “Attractions,” “Commu-
nity,” “Auto Services,” “Hospitals,” “Parking,” “Air-
port,” “Police Stations,” “Fire Stations,” or “Auto
Dealers.”
NOTE: Available Voice Commands are shown in bold
face and shaded grey.
SEATS
Seats are a part of the Occupant Restraint System of the
vehicle.
WARNING!
• It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured
or killed.
• Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat
belts. In a collision, people riding in these areas are
more likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
Power Seats — If Equipped
On models equipped with power seats, the switch is
located on the outboard side of the seat near the floor.
Use this switch to move the driver’s seat up or down,
forward or rearward or to recline the seatback.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 197
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Active Head Restraints — Front Seats
The front driver and passenger seats are equipped with
Active Head Restraints (AHR). In the event of a rear
impact the AHRs will automatically extend forward
minimizing the gap between the back of the occupants
head and the AHR.
The AHRs will automatically return to their normal
position following a rear impact. If the AHRs do not
return to their normal position see your authorized
dealer immediately.
To raise the head restraint, pull upward on the head
restraint. To lower the head restraint, press the push
button, located at the base of the head restraint, and push
downward on the head restraint.NOTE:
The head restraints should only be removed by
qualified technicians, for service purposes only. If either
of the head restraints require removal, see your autho-
rized dealer.
Push Button
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•If the sensor is damaged due to a collision, see your
authorized dealer for service.
• Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or
malfunction.
When the condition that deactivated the system is no
longer present, the system will return to the “Adaptive
Cruise Control Off” state and will resume function by
simply reactivating it.
NOTE: Installing a vehicle front-end protector or an
aftermarket grille or modifying the grille is not recom-
mended. Doing so may block the sensor and inhibit ACC
operation.
ACC Unavailable Warning
If the system turns off, and the EVIC displays “Adaptive
Cruise Control (ACC) Unavailable”, there may be a temporary malfunction that limits ACC functionality.
Although the vehicle is still drivable under normal
conditions, ACC will be temporarily unavailable. If this
occurs, try activating ACC again later, following a key
cycle. If the problem persists, see your authorized dealer.Adaptive Cruise Control (ACC) Unavailable Warning
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