2014 Citroen JUMPY MULTISPACE CD player

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FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Some contacts are duplicated in the list. The options for synchronizing contacts are synchronizing the contacts on the SIM card, the contacts on the telephone, or both. When both synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display telephone contacts".
Contacts are not shown in alphabetical order. Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone directory.
The system does not receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the system.
The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play. - Check that the CD is inserted in the player the right way up.
- Check the condition of the CD: the CD cannot be played if it is too damaged.
- Check the content in the case of a recorded CD: refer to the advice in the "AUDIO" section.
- The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by the audio system because they are not of the correct quality.
Le CD has been recorded in a format that is not compatible with the play\
er.
The CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting period following the insertion of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take from a few seconds to a few minutes.
This phenomenon is normal.
The CD player sound is poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable.\
Set the treble or bass level to 0, without selecting an ambience.

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FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
With the engine off, the system switches off after a few minutes of use.
When the engine is switched off, the system's operating time depends on the battery charge.
The switch-off is normal: the system switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).
Some fi les supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the catalogue time\
). Delete the fi les supplied with the memory stick and limit the number of sub-folders in the fi le structure on the memory stick.
When I connect my iPhone as telephone and to the USB port at the same time, I am unable to play the music fi les.
When the iPhone connects automatically as a telephone, it forces the streaming function. The streaming function takes the place of the USB function which is then not useable, there is a period without sound of t\
he track being played with Apple ® players. ® players. ®
Disconnect and reconnect to the USB port (the USB function takes priority over streaming).

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AUDIO
Insert circular compact discs only.
Some anti-pirating systems, on original discs or CDs copied using a personal recorder, may cause faults which are no refl ection on the quality of the original player.
Without pressing the EJECT button, insert a CD in the player, play begins automatically.
CD
PLAYING A CD
To play a disc which has already been inserted, press the SOURCE button several times in succession and select CD.
Press one of the buttons to select a track on the CD.
Press the LIST REFRESH button to display the list of tracks on the CD.
Press and hold one of the buttons for fast forwards or fast backwards.
RECEIVING TA MESSAGES
Press the TA button to activate or deactivate traffi c messages.
The TA (Traffi c Announcement) function gives priority to TA alert messages. To operate, this function needs good reception of a radio station transmitting this type of message. When a traffi c report is transmitted, the current audio source (Radio, CD, ...) is interrupted automatically to play the TA message. Normal playback of the audio source resumes at the end of the transmission of the message.

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The MP3 format, an abbreviation of MPEG 1.2 & 2.5 Audio Layer 3, is an audio compression standard which permits the recording of several tens of music fi les on a single disc.
In order to be able to play a recorded CDR or CDRW, when recording, the ISO 9660 level 1.2 or Joliet fi le format is recommended.
If the disc is recorded in another format, it may not be played correctly.
It is recommended that the same recording format is always used for an individual disc, with as low a speed as possible (4x maximum) for optimum sound quality.
In the particular case of a multi-session CD, the Joliet format is recommended.
The audio system will only play fi les with the extension ".mp3" with a sampling rate of 22.05 KHz or 44.1 KHz. No other type of fi le (.wma, .mp4, .m3u...) can be played.
It is advisable to restrict fi le names to 20 characters without using special characters (e.g. " ? ; ù) to avoid any playing or displayin\
g problems.
MP3 CD
INFORMATION AND ADVICE
AUDIO
Empty CDs are not recognised and may damage the system.
Insert an MP3 compilation in the player.
The audio equipment searches for all of the music tracks, which may take anything between a few seconds and several tens of seconds, before play begins.
MP3 CD
PLAYING AN MP3 COMPILATION
On a single disc, the CD player can read up to 255 MP3 fi les spread over 8 folder levels. However, it is advisable to keep to a limit of two levels to reduce the access time before the CD is played.
While the CD is being played, the folder structure is not followed.
All of the fi les are displayed on a single level.
To play a disc which has already been inserted, press the SOURCE button several times in succession and select CD.
Press one of the buttons to select a folder on the CD.
Press the LIST REFRESH button to display the list of directories of the MP3 compilation.
Press and hold one of the buttons for fast forward or backward play.
Press one of the buttons to select a track on the CD.

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USB BOX
The system puts together playlists (temporary memory) created over a period which depends on the capacity of the USB device.
The other sources are available during this time.
The playlists are updated each time the ignition is switched off or each time a USB memory stick is connected.
When connecting for the fi rst time, the classifi cation suggested is by folder. When you reconnect, the classifi cation selected previously is retained.
Connect the memory stick to the port, directly or using a lead. If the audio equipment is switched on, the USB source is detected as soon as it is connected. Play begins automatically after a delay which depends on the capacity of the USB memory stick.
The fi le formats supported are .mp3 (mpeg1 layer 3 only) and .wma (standard 9 only, 128 kbits/sec compression).
Certain playlist formats are supported (.m3u, ...)
On reconnection of the previous memory stick used, play is resumed automatically with the last track played.
This unit consists of a USB port and an auxiliary Jack socket * . The audio fi les are transmitted from a portable device - digital player or a USB memory stick - to your Audio system and heard via the vehicle's speakers.
USB memory stick (1.1, 1.2 and 2.0) or Apple ®
player of generation 5 or later:
- USB memory sticks should be formatted FAT or FAT 32 (NTFS not supported),
- the Apple ® player lead is essential, ® player lead is essential, ®
- navigation through the fi le database is also possible by means of the steering mounted controls.
The list of compatible equipment and the compression rates supported are available from CITROËN dealers. The list of compatible equipment and the compression rates supported are available from CITROËN dealers. The list of compatible equipment and the compression rates supported USING THE USB BOX
CONNECTING A USB MEMORY STICK
Other Apple ® players of earlier generations and ® players of earlier generations and ®
players using the MTP protocol * :
- play via Jack-Jack lead only (not supplied),
- navigation through the fi le database is from the portable device.
* According to vehicle.

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USING THE USB PORT
Press LIST briefl y to display the previously selected classifi cation.
Navigate through the list using the left/right and up/down buttons.
Confi rm the selection by pressing OK.
The lists available are Artist, Genre and Playlist (as defi ned in the Apple ® player). ® player). ®
Selection and Navigation are described in steps 1 to 4 above.
Do not connect a hard disk or USB connection device other than audio equipment to the USB port. This could damage your installation.
CONNECTING AN APPLE ® CONNECTING AN APPLE ® CONNECTING AN APPLE PLAYER VIA THE USB PORT ® PLAYER VIA THE USB PORT ®
Press one of these buttons to gain access to the previous / next track on the classifi cation list currently being played.
Press and hold one of the buttons for fast forward or backward play.
Press one of these buttons to gain access to the previous / next Genre, Folder, Artist or Playlist on the classifi cation list currently being played.
Press and hold LIST to display the different classifi cations.
Select by Folder / Artist / Genre / Playlist, press OK to select the classifi cation required, then press OK again to confi rm.
- by Folder: all folders containing audio fi les recognised on the peripheral device.
- by Artist: all of the artist names defi ned in the ID3 Tags, classifi ed in alphabetical order.
- by Genre: all of the genres defi ned in the ID3 Tags.
- by Playlist: in accordance with the playlists recorded on the USB device.
USB BOX

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The display and control is via the portable device.
First adjust the volume of your portable device.
Then adjust the volume of your audio system.
USING THE AUXILIARY INPUT (AUX) ADJUSTING THE VOLUME OF
THE AUXILIARY SOURCE JACK socket or USB port (according to vehicle)
USB BOX
Do not connect a device to both the JACK socket and the USB port at the same time.
Connect the portable device (MP3 player…) to the JACK socket or to the USB port, using a suitable cable (not supplied).
Press the SOURCE button several times in succession and select AUX.
The auxiliary input, JACK or USB, allows the connection of a portable device (MP3 player...).

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FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
There is a difference in sound quality between the different audio sources (radio, CD...).
For optimum sound quality, the audio settings (Volume, Bass, Treble, Ambience, Loudness) can be adapted to the different sound sources, which may result in audible differences when changing source (radio, CD...).
Check that the audio settings (Volume, Bass, Treble, Ambience, Loudness) are adapted to the sources listened to. It is advisable to set the AUDIO functions (Bass, Treble, Front-Rear Balance, Left-Right Balance) to the middle position, select the musical ambience "None" and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audi\
o data or contains an audio format which the player cannot play.
The CD is protected by an anti-pirating protection system which is not recognised by the audio equipment.
- Check that the CD is inserted in the player the right way up.
- Check the condition of the CD: the CD cannot be played if it is too damaged.
- Check the content in the case of a recorded CD: consult the advice in the "Audio" section.
- The audio equipment's CD player does not play DVDs.
- Due to their quality level, certain writeable CDs will not be played by the audio system.
The message "USB peripheral error" is displayed on the screen.
The Bluetooth connection is cut.
The battery of the peripheral may not be suffi ciently charged. Recharge the battery of the peripheral device.
The USB memory stick is not recognised.
The memory stick may be corrupt.
Reformat the memory stick.
The CD player sound is poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable.\
Set the treble or bass level to 0, without selecting an ambience.