2014 Citroen DS4 service

Freezing of the AdBlue® additive
The AdBlue
® additive freezes at
temperatures below around -11°C.
The SCR system includes a heater
for the AdBlue
® tank, allowing you to
continue driving in very cold conditions.
If a fault with the SCR system is confirmed
(after 30 miles (50 km) covered with the
permanent display of the message signalling
a fault), the SERVICE and engine diagnostic
warning lamps come on and the UREA
warning lamp flashes, accompanied by an
audible signal and the display of a message
(e.g.: "Emissions fault: Starting prevented in
150

miles") indicating the remaining range
express in miles or kilometres.
While driving, the message is displayed every
30 seconds while the fault with the SCR system
persists.
The alert is repeated when switching on the
ignition.
You should go to a CITROËN dealer or a
qualified workshop as soon as possible.
Other wise, you will not be able to restart your
engine.
du

ring an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)Every time the ignition is switched on, the SERVICE
and engine diagnostic warning lamps come on and
the UREA warning lamp flashes, accompanied by
an audible signal and the display of the message
"Emissions fault: Starting prevented".
Starting prevented
You have exceeded the authorised
driving limit: the starting prevention
system inhibits engine starting.
To be able to start the engine, you must call on
a CITROËN dealer or a qualified workshop.

255
Topping-up the AdBlue® additive
Precautions in use
Keep AdBlue® out of the reach of
children, in its original bottle.
Never transfer AdBlue
® to another
container: it would lose its purity. Never dilute the additive with water.
Never pour the additive into the Diesel
fuel tank.
Never top-up from an AdBlue®
dispenser reserved for heavy goods
vehicles.
The AdBlue
® additive is an urea-based
solution. This liquid is non-flammable,
colourless and odourless (kept in a cool area).
In the event of contact with the skin, wash
the affected area with soap and water. In the
event of contact with the eyes, wash (irrigate)
the eyes with large amounts of water or with
an eye wash solution for at least 15 minutes.
If a burning sensation or irritation persists, get
medical attention.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high ambient
temperature, for example), the risk of release
of ammonia cannot be excluded: do not inhale
the product. Ammonia vapour has en irritant
effect on mucous membranes (eyes, nose and
throat).
Filling the AdBlue
® tank is an operation
included in every routine service on your
vehicle by a CITROËN dealer or a qualified
workshop.
Nevertheless, given the capacity of the tank,
it may be necessary to top-up the additive
between services, more particularly if an alert
(warning lamps and a message) signals the
requirement.
You can got to a CITROËN dealer or a qualified
workshop.
If you envisage topping-up yourself, please
read the following warnings carefully. Use only AdBlue
® additive that meets
the ISO 22241 standard.
The supply in a non-drip bottle simplifies
toping-up. You can obtain 1.89 litre (half a US
gallon) bottles from a CITROËN
dealer or a
qualified workshop.
Checks

295
Towing the vehicleProcedure for having your vehicle towed or for towing another vehicle using a removable towing eye.
The towing eye is installed in the boot under
the floor.
To gain access to it:
F
o
pen the boot,
F

r
aise the floor,
F

s
ecure it by hooking its cord on the hook
on the rear parcel shelf support,
F

r
emove the towing eye from the holder.
Access to the tools
General recommendations
Observe the legislation in force in your
c o unt r y.
Ensure that the weight of the towing
vehicle is higher than that of the towed
vehicle.
The driver must remain at the wheel
of the towed vehicle and must have a
valid driving licence.
When towing a vehicle with all four
wheels on the ground, always use an
approved towing arm; rope and straps
are prohibited.
The towing vehicle must move off
g e nt l y.
When towing a vehicle with the engine
off, there is no longer any power
assistance for braking or steering. In the following cases, you must always call
on a professional recovery service:
-

v
ehicle broken down on a motor way or
fast road,
-

f
our-wheel drive vehicle,
-

w
hen it is not possible to put the gearbox
into neutral, unlock the steering, or
release the parking brake,
-

t
owing with only two wheels on the
ground,
-

w
here there is no approved towing arm
available...
Practical information

Emergency or assistance call
If an impact is detected by the airbag
control unit, and independently of
the deployment of any airbags, an
emergency call is made automatically.
Localised Emergency Call
In an emergency, press this
button for more than 2 seconds.
Flashing of the green LED and
a voice message confirm that
the call has been made to the
"Localised Emergency Call"*
centre.
Pressing this button again immediately cancels
the call.
The green LED goes off.
At any time, pressing this button for more than
8 seconds cancels the call.
The green LED remains on (without flashing)
when communication is established.
It goes off at the end of the call.
This call is dealt with by the "Localised
Emergency Call", which receives locating
information from the vehicle and can send a
detailed alert to the appropriate emergency
services.
In countries in which a centre is not
operational, or when the locating service
has been expressly declined, the call is dealt
with directly by the emergency services (112)
without the vehicle location. *

T
hese services are subject to conditions and
availability.
Consult a CITROËN dealer. If you benefit from the DS Connect
BOX offer with the SOS and assistance
pack included, you also have available
additional services in your MyCITROËN
personal space, via the CITROËN
Internet website in your country,
accessible on www.citroen.com.

323
Localised Assistance Call
If you purchased your vehicle outside
the CITROËN dealer network, we
invite you to have a dealer check the
configuration of these services and, if
desired, modified to suit your wishes.
In a multi-lingual country, configuration
is possible in the official national
language of your choice.
For technical reasons, particularly
to improve the quality of Telematic
services to customers, the
manufacturer reserves the right to
carry out updates to the vehicle's on-
board telematic system.
Press this button for more than
2

seconds to request assistance
if the vehicle breaks down.
A voice message confirms that
the call has been started*.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.Operation of the system
When the ignition is switched
on, the green LED comes on for
3 seconds indicating that the
system is operating correctly.
If the orange warning lamp in
the "SOS" button comes on,
the "Localised Emergency Call"
service may not work.
Contact a CITROËN dealer.
Audio and Telematics

Display of options:
if active but not available, the display will be greyed out,
if active and available, the display will be blank.Display of "Radiotext" for
the current station. Manage the Jukebox.
Display current action.
Select the audio source.
Display the "DAB" band.
Display of the name of the
current station.
Short-cut: access to the choice of audio
source and the list of stations
(or titles, depending on the source).
Select the radio station.
Any thumbnail broadcast by
the station.
Preset stations,
buttons 1 to 15.
Short press: select the
preset radio station.
Long press: preset a radio
station. Next "Multiplex".
Next radio station.
Secondary page. Display the name and
number of the multiplex
service being used.
Previous "Multiplex".
Previous radio station.
DAB (Digital Audio Broadcasting) radio
If the "DAB" radio station being listened to is not
available on "FM", the "DAB FM" option is greyed out.
Journaline® is a text-based information service designed for digital radio systems.
I
t provides text-based information structured around topics and sub-topics.
This service is available from the "LIST OF DAB STATIONS" page.

1
19
377
The services available depend on
the network, the SIM card and the
compatibility of the Bluetooth telephone
used. Check the telephone manual and
with your network provider for details of
the services available to you.
The ability of the system to connect
with only one profile depends on the
telephone. The three profiles may both
connect by default.
Visit www.citroen.co.uk for more information
(compatibility, additional help, ...).
The recognised telephone
appears in the list.
Depending on your telephone, you may be
asked to accept automatic connection every
time the ignition is switched on. On return to the vehicle, if the last telephone
connected is present again, it is reconnected
automatically and within around 30 seconds
after switching on the ignition the pairing is
done without any action on your part, with
(Bluetooth activated).
To modify the automatic connection mode,
select the telephone in the list then select the
desired profile.Depending on the type of telephone,
the system will ask you to accept or not
the transfer of your contacts.
If not, select " Update".
Connecting a Bluetooth®
peripheral device
Automatic reconnection
On switching on the ignition, the telephone
connected when the ignition was last switched
off is automatically reconnected, if this
connection mode had been activated during the
pairing procedure.
The connection is confirmed by the display of a
message and the name of the telephone.
Manual connection
Press on Telephone to display the
primary page.
Press on the secondary page.
Select " Bluetooth " to display the list
of paired peripherals.
Select the peripheral to connect. Press on " Search".
The connection is confirmed by the display of a
message and the name of the telephone.
Audio and Telematics

387
QUESTIONANSWER SOLUTION
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function may be switched off or the
telephone may not be visible. -

C
heck that your telephone's Bluetooth
function is switched on.
-

C
heck in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your
telephone at www.citroen.co.uk (services).
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone. Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of
telephone communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, ...).
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown in
alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
di r e c to r y.
The system does not
receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages
to the system.
Telephone
Audio and Telematics