51
Lost keys
Go to a CITROËN dealer with the vehicle's registration document, your personal
identification documents and if possible the key code label.
The CITROËN dealer will be able to look up the key code and the transponder code
required to order a new key.
Remote control
The high frequency remote control is a sensitive system; do not operate it while it is in your
pocket as there is a possibility that it may unlock the vehicle, without you being aware of it.
Do not repeatedly press the buttons of your remote control out of range and out of sight of
your vehicle. You run the risk of stopping it from working and the remote control would have
to be reinitialised.
No remote control can operate when the key is in the ignition switch, even when the ignition
is switched off, except for reinitialisation.
Locking the vehicle
Driving with the doors locked may make access to the passenger compartment by the
emergency services more difficult in an emergency.
As a safety precaution, never leave children alone in the vehicle, except for a very short period.
In all cases, it is essential to remove the key from the ignition switch when leaving the vehicle.
Anti-theft protection
Do not make any modifications to the electronic engine immobiliser system; this could
cause malfunctions.
When purchasing a second-hand vehicle
Have the pairing of all of the keys in your possession checked by a CITROËN dealer, to
ensure that only your keys can be used to open and start the vehicle.Do not throw the remote control
batteries away, they contain metals
which are harmful to the environment.
Take them to an approved collection
point.
2
Access
66
In order for these systems to be fully effective, follow the operation and maintenance
guidelines below:
F
T
o obtain an even air distribution, take care not to obstruct the exterior air intake grilles
located at the base of the windscreen, the nozzles, the vents and the air outlets, as well
as the air extractor located in the boot.
F
D
o not cover the sunshine sensor, located on the dashboard; this is used for regulation
of the air conditioning system.
F
O
perate the air conditioning system for at least 5 to 10 minutes, once or twice a month
to keep it in per fect working order.
F
E
nsure that the passenger compartment filter is in good condition and have the filter
elements replaced regularly.
W
e recommend the use of a combined passenger compartment filter. Thanks to its
special active additive, it contributes to the purification of the air breathed by the
occupants and the cleanliness of the passenger compartment (reduction of allergic
symptoms, bad odours and greasy deposits).
F
T
o ensure correct operation of the air conditioning system, you are also advised to have
it checked regularly as recommended in the maintenance and warranty guide.
F
I
f the system does not produce cold air, switch it off and contact a CITROËN dealer or a
qualified workshop.
Recommendations for ventilation and air conditioning
If after an extended stop in sunshine,
the interior temperature is very high, first
ventilate the passenger compartment for
a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
The air conditioning system does not
contain chlorine and does not present
any danger to the ozone layer.
The condensation created by the air
conditioning results in a discharge
of water under the vehicle which is
perfectly normal.
When towing the maximum load on a steep gradient in high temperatures, switching off the
air conditioning increases the available engine power and so improves the towing ability.
Stop & Start
The heating and air conditioning
systems only work when the engine
is running. To maintain a comfortable
temperature in the passenger
compartment, you can temporarily
deactivate the Stop & Start system
(see the corresponding section).
Comfort
93
Before switching off the engine:
- p ress control N to be in neutral,
or
-
l
eave the vehicle in gear; in this case the
vehicle cannot be moved.
Stopping the vehicle
For all parking situations, you must
apply the parking brake to immobilise
the vehicle.
When immobilising the vehicle with
the engine running, you must select
neutral
N.
Operating fault
- - - appears in the instrument panel.
F
P
ress control N .
F
P
ress the brake pedal.
F
W
ait for around 30 seconds until N or a
gear appears in the instrument panel.
F
P
ress control D , then N.
F
W
ith your foot still on the brake pedal, start
the engine.
The gearbox is operational again.
Reinitialisation
(5-speed electronic
gearbox)
Following disconnection of the battery, it is
necessary to reinitialise the gearbox.
F
S
witch on the ignition.
In exceptional circumstances, the
gearbox may need an automatic
reinitialisation: starting and gear
changing are no longer possible.
- - - appears in the instrument panel.
Follow the procedure described above.
Before doing anything under the bonnet,
ensure that control N has been pressed
and that the parking brake is applied. With the ignition on, illumination of
this warning lamp, accompanied by
an audible signal and a message,
indicates a gearbox fault.
Have it checked by a CITROËN dealer or a
qualified workshop.
5
Driving
94
Hill start assist
System which keeps your vehicle immobilised
temporarily (approximately 2 seconds) when
starting on a gradient, the time it takes to
move your foot from the brake pedal to the
accelerator pedal.
This system only operates when:
-
t
he vehicle is completely stationary, with
your foot on the brake pedal,
-
c
ertain conditions of slope are met,
-
w
ith the driver’s door closed.
The hill start assist system cannot be
deactivated.
On an ascending slope, with the vehicle
stationary, the vehicle is held momentarily when
you release the brake pedal, provided that:
- you are in first gear or neutral with a manual gearbox,
-
y
ou are in position D with an electronic
gearbox.
Operation
On a descending slope, with the vehicle
stationary and reverse gear engaged, the
vehicle is held momentarily when you
release the brake pedal.
Operating fault
If a fault in the system occurs, these warning
lamps come on, accompanied by an alert
message. Contact a CITROËN dealer or
a qualified workshop to have the system
checked.
Do not leave the vehicle while it is being
held in the hill start assist phase.
If you need to exit the vehicle with
the engine running, apply the parking
brake.
Driving
97
A fault with the system is signalled
in the "Driving assistance " menu
(primary page) of the touch screen
tablet.
Operating fault
In the event of a fault with the
system, the indicator lamp in the
Stop & Start
button flashes for a few
moments, the stays on continuously.
If you press this button to reactivate the
system, the indicator lamp flashes again for a
few moments and then stays on continuously.
The Stop & Start system can be deactivated in
the touch screen tablet.
Deactivation
If the system has been deactivated in STOP
mode, the engine restarts immediately.
When driving on a flooded road, it is
recommended that the Stop & Start
function be deactivated and that you
drive very slowly. The system can be reactivated in the touch
screen tablet.
Reactivation
The system is reactivated automatically
every time the engine is started by
the
driver.
F
P
ress on " Stop & Star t ".
F
Sel
ect the " Driving assistance "
menu.
The indicator lamp in this button comes on
continuously. Pressing this button again reactivates
the Stop & Start system. The
indicator lamp in the button goes off.
Have it checked by a CITROËN dealer or a
qualified workshop.
In the event of a fault in STOP mode, the vehicle
may stall.
All of the instrument panel warning lamps come on.
Depending on version, an alert message may
also be displayed, asking you to change to
neutral (control on N) and put your foot on the
brake pedal.
You must switch off the ignition, then start the
engine again.
5
Driving
112
In bad weather and in winter, ensure
that the sensors are not covered by
road dirt, ice or snow.
In the event of a fault, have the system
checked by a CITROËN dealer or a
qualified workshop.
If the system is deactivated during a
manoeuvre, the drive should reactivate
it manually to repeat the measurement. If the lateral distance between your vehicle
and the space is too great, the system may
not be able to measure the space.
Anything projecting beyond the envelope
of the vehicle (long or wide load) is not
taken into account by the Park Assist
system during a manoeuvre.
Deactivation
A message is displayed in the screen.
The driver then takes back control of the
vehicle's steering.
The system is deactivated automatically:
-
o
n switching off the ignition,
-
i
f the engine stalls,
-
i
f no manoeuvre is started within 5 minutes
of selection of the type of manoeuvre,
-
a
fter a prolonged stop of the vehicle during
a manoeuvre,
-
i
f the road wheel anti-spin regulation (ASR)
system is invoked,
-
i
f the speed of the vehicle exceeds the
stated limit,
-
w
hen the driver interrupts movement of the
steering wheel,
-
i
f the driver presses the Park Assist control
(or the Park Assist button of the Driving
assistance menu in the touch screen
tablet),
-
i
f correct positioning of the vehicle is not
possible (too many manoeuvres needed to
insert or extract the vehicle),
-
i
f the driver's door is open,
-
i
f one of the front wheels encounters an
obstacle.
Switching off
The system is switched off automatically:
- w hen towing a trailer,
-
i
f the driver's door is opened,
-
i
f the speed of the vehicle is above 42 mph
(70 km/h).
To switch the system of for a prolonged period,
contact a CITROËN dealer or a qualified
workshop.
Operating faults
In the event of a fault with the
system, this warning lamp is
displayed in the instrument panel and/or a
message appears in the screen, accompanied
by an audible signal (short beep).
The indicator lamp in the control flashes for a
few seconds. If the problem occurs while using
the system, the indicator lamp goes off.
Contact a CITROËN dealer or a qualified
workshop.
Driving
136
Dynamic stability control (DSC)
and anti-slip regulation (ASR)The DSC system offers exceptional
safety in normal driving, but this should
not encourage the driver to take extra
risks or drive at high speed.
The correct operation of the system
depends on observation of the
manufacturer's recommendations
regarding the wheels (tyres and rims),
the braking components, the electronic
components and the assembly and
repair procedures used by CITROËN
dealers.
After an impact, have the system
checked by a CITROËN dealer or a
qualified workshop.
Activation
These systems are activated automatically
each time the vehicle is started.
As soon as they detect a problem of grip or
trajectory, these systems act on the operation if
the engine and brakes.
Deactivation
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground...), it may be advisable to deactivate
the DSC system, so that the wheels can move
freely and regain grip.
This is indicated by flashing of this
warning lamp in the instrument panel.
Operating fault
But it is recommended that the system be
reactivated as soon as possible. F
P
ress the button.
This warning lamp and the indicator lamp
in the button come on: the DSC system no
longer acts on the operation of the engine.
Reactivation
The system is reactivated automatically each
time the ignition is switched back on or from
30 mph (50 km/h). F
P
ress the button again to
reactivate it manually. If this warning lamp comes on,
accompanied by an audible signal
and a message, this indicates a fault
with the system.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Safety
163
Misfuel prevention (Diesel)*
Operation
When a petrol filler nozzle is introduced into the
fuel filler neck of your Diesel vehicle, it comes
into contact with the flap. The system remains
closed and prevents filling.
Do not persist but introduce a Diesel type
filler nozzle.
* Depending on country of sale. Mechanical device which prevents filling the tank of a Diesel vehicle with petrol. It avoids the risk of
engine damage that can result from filling with the wrong fuel.It remains possible to use a fuel can to
fill the tank.
In order to ensure a good flow of fuel,
do not place the nozzle of the fuel can
in direct contact with the flap of the
misfuel prevention device and pour
s l ow l y.Travelling abroad
As Diesel fuel pump nozzles may
be different in other countries, the
presence of the misfuel prevention
device may make refuelling impossible.
Before travelling abroad, we
recommend that you check with the
CITROËN dealer network, whether your
vehicle is suitable for the fuel pumps in
the country in which you want to travel.
9
Practical information