E3_en_Chap12b_SMEGplus_ed01-2014
FREQUENTLY ASKED QUESTIONS
304QUESTION
ANSWER SOLUTION
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown
in alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
directory.
The system does not
receive SMS text messages.The Bluetooth mode does not permit sending SMS text messages to the
system.
CD, MP3
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play.
-
Check that the CD is inserted in the player the right
way up.
- Check the condition of the CD: the CD cannot be
played if it is too damaged.
- Check the content in the case of a recorded CD:
refer to the advice in the "AUDIO" section.
- The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by the audio
system because they are not of the correct quality.
The CD has been recorded in a format that is not compatible with the pla\
yer (udf, ...).
The CD is protected by an anti-pirating protection system which is not
recognised by the audio system.
There is a long waiting
period following the insertion
of a CD or connection of a
USB memory stick.When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This phenomenon is normal.
The CD player sound is
poor. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable.\
Set the treble or bass level to 0, without selecting an ambience.
E3_en_Chap12b_SMEGplus_ed01-2014
FREQUENTLY ASKED QUESTIONS
305
QUESTION
ANSWER SOLUTION
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters.
Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.
Radio
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5
Mhz is
displayed...). The vehicle is too far from the transmitter used by the station listened\
to or there is no transmitter in the geographical area through which the\
vehicle is travelling.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in the
geographical area.
The environment (hills, buildings, tunnels, basement car parks...) blo\
ck
reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio
stations in the list of
stations received. The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name (the \
title of the song for example).
The system interprets this information as the name of the station.
The name of the radio
station changes.
E3_en_Chap12b_SMEGplus_ed01-2014
FREQUENTLY ASKED QUESTIONS
306QUESTION
ANSWER SOLUTION
Settings, configuration
In changing the setting
of treble and bass the
equalizer setting is
deselected. The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or equalizer settings to obtain
the desired musical ambience.
In changing the equalizer
setting, treble and bass
return to zero.
When changing the
balance settings, the
distribution setting is
deselected. The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or distribution settings to
obtain the desired musical ambience.
When changing an
distribution setting,
the balance setting is
deselected.
There is a difference in
sound quality between
the different audio
sources (radio, CD...). For optimum sound quality, the audio settings for Volume, Bass, Treble,
Equalizer and Loudness can be adapted to the different sound sources,
which may result in audible differences when changing source (radio,
CD...). Check that the audio settings for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to
the sources listened to. It is advisable to set the
AUDIO functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the
"None", musical ambience and set the loudness
correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.
314
E3_en_Chap14_index_alpha_ed01-2014
Accessories .................................................. 217
Accessory socket, 12V ..............................7 7-79
AdBlue
® ......................................................... 16 6
Additive, AdBlue ...................................... 28, 166
Adjusting headlamps
.................................... 120
Adjusting head restraints
................................ 58
Adjusting the steering wheel ............................................................. 64
Advice on care and maintenance
................................ 126, 2 27
Airbags
........................................ 24, 25, 30, 140
Airbags, curtain
..................................... 14
4, 145
Airbags, front ......................................... 141, 145
Airbags, lateral
...................................... 143, 145
Airbag warning lamp
................................. 24, 25
AIRBUMP
® .................................................... 2 16
Air conditioning ......................................... 18, 70
Air conditioning, automatic
.......................6 6 , 71
Air conditioning, manual
........................... 66, 69
Air distribution adjustment
........................ 6 7, 71
Air filter
.......................................................... 226
Air flow
..............................
.............................. 18
Air flow adjustment
................................... 6 7, 71
Air intake
................................................... 6 9, 71
Air recirculation
................................... 67, 69, 71
Air vents
.......................................................... 65
Anti-theft
......................................................... 48
Armrest, front
...................................... 77, 78, 81
Assistance call
............................. 130, 235, 236
Audible warning
............................................ 13 0
Audio cable
................................................... 258
Audio streaming (Bluetooth)
................. 25
4, 257
Automatic illumination of headlamps
....................................... 114 , 117
Automatic operation of hazard warning lamps
............................................ 129
Automatic rain sensitive windscreen wipers
.............................. 12 2, 124
Auxiliary
............................................... 254, 258 Capacity, fuel tank
..............................
..........161
CD
.................................................................254
CD MP3
.........................................................254
Central locking
................................................48
Changing a bulb
............................188, 193, 195
Changing a fuse
............................19 6, 198, 201
Changing a wheel
.................................181, 182
Changing a wiper blade
........................125, 20 8
Changing the date
...........................................46
Changing the remote control battery
........................................................... 49
C
hanging the time
...........................................46
Checking levels
..................................... 2
23-225
A
C
Checking the engine oil level ..................36, 223
Checking tyre pressures (using the kit)
..............................
................174
Checks
...............
..................221, 222, 226, 227
Child lock
...............................
........................160
Children
...............................
..........153, 155 -15 8
Child seats
.................... 1
46 -148, 152, 153, 159
Child seats, conventional
..............................152
Child seats, i-Size
...............................
..........15 8
C
ITROËN
L
ocalised
Assistance Call
........................................... 23
6
C
ITROËN
L
ocalised
Emergency Call
.......................................... 236
CITROËN MULTICITY CONNECT
...............291
Closing the boot
.............................................. 54
Closing the doors
............................................ 52
Coat hook
........................................................ 81
C
old climate screen ...................................... 215
Colour screen
...............................
..38, 238, 239
Connectors, audio
...............................
............80
Coolant level
................................................. 224
Cornering lamps
..............................
.............121
Cruise control
........................................ 10
1, 104
Cup holder
...............................
..................7 7, 7 8
Backup starting
.............................................
205
Bag hook
......................................................... 84
Battery
.................................. 203, 205, 206, 226
Battery, charging
........................................... 206
Battery, remote control
............................. 4
9, 50
Black screen
................................................. 128
Blue HDi
.................................................. 33, 166
Bluetooth (hands-free)
......................... 29
6, 297
Bluetooth (telephone)
........................... 296, 297
Bonnet
........................................................... 220
Bonnet stay
................................................... 220
Boot
...................................................54, 83, 128
Boot lamp
.............................................. 128, 19 5
Brake discs
.................................................... 2
27
Brake lamps
...............................
................... 193
Brake pads
.................................................... 227
Brakes
..................................................... 27, 227
Braking system warning lamp
.............................................................. 27
B
DAB (Digital Audio Broadcasting) ........252, 253
Date (setting) ............................... ....................46
Daytime running lamps
.........................114 , 118
Deactivating ESP
.......................................... 13 6
Deactivating the passenger airbag
.......................................................... 1
41
Defrosting
.................................................. 75, 76
D
Alphabetical index
315
E3_en_Chap14_index_alpha_ed01-2014
Defrosting, front ..............................................75
D emisting ............................... .........................75
Demisting, front
............................................... 75
Diesel additive level
...................................... 225
Diesel engine pre-heat warning lamp
................................................ 23
Digital Audio Broadcasting (DA B)
.................................................. 252, 253
Dimensions
................................................... 232
Dipped beam
...............................
..........113 , 18 9
Dipstick
................
.................................... 36, 223
Direction indicators
.......119, 129, 188, 190, 193
Doors
............................................................... 52
Driver''s seat belt not fastened warning lamp
.............................................. 13 8
Dynamic stability control (DSC)
.............................................. 25, 27, 136
Filling with fuel
..............................161, 163, 16 4
Fitting a wheel
...............................
................183
Fitting roof bars
.............................................213
Fittings, boot
................................................... 83
F
lashing indicators
........................119, 129, 19 0
Foglamps, rear
..............................................115
Frequency (radio)
..................................24 9, 2 51
Front foglamps
......................115, 121, 188, 191
Front seats
......................................................57
Fuel .......................................................... 18, 16 4
Fuel consumption
............................................ 18
F
uel filler cap .................................................161
Fuel filler flap
.........................................161, 163
Fuel gauge
....................................................161
Fuel tank ................................................ 161, 163
Fuses
.............................................19 6, 198, 201Gearbox, electronic
..............
32, 78, 81, 90, 227
Gearbox, manual ............18, 77, 81, 88, 95, 227
Gear efficiency indicator
.................................89
Gear lever
..............................
.........................18
Gear lever, manual gearbox
...........................88
Glove box
...................................................7 7-79
Guidance
.......................................................273
E
F
Eco-driving (advice) ........................................ 18
Economical driving ........................................ 18
Economy mode
............................................. 207
Electric window controls
......................................................... 55
Electronic engine immobiliser ...................48, 50
Electronic gearbox
........................................ 206
Electronic gearbox system
...............18, 95, 227
Electronic stability control (ESC)
.......................................................... 13 4
Emergency boot release
................................. 54
E
mergency call
............................ 1
30, 235, 236
Emergency warning lamps
..............................
......................8 5, 129 Hands-free kit
......................................
296, 297
Hazard warning lamps
............................
8 5, 129
Head restraints, front ......................................
58
Head restraints, rear .......................................
61
Heated seats
...................................................
59
Heating
................................................
18, 67, 69
Height adjustment, steering wheel
..............................................
64
Hill start assist
.................................................
94
H
Emissions control system,
SCR .............................................................. 29
Energy economy mode
.................................207
Engine compartment
............................221, 222
Engine compartment fusebox
....................................................... 201
Engine, Diesel
........ 2
3, 164, 165, 222, 230, 231
Engine oil
...................................................... 223
Engine oil level indicator
................................................ 36, 223
Engine, petrol
....................... 164, 221, 228, 229
Engines
................................................ 228, 230
Environment
...............................
...............18, 50
Equipment settings
.............................37, 39, 41
ESC/ASR
...............................
........................13 4
Identification plates
....................................... 23
3
Ignition
................
.......................................74 , 8 6
Indicators, direction
..............................129, 19 0
Inflating accessories (using the kit)
..............................
................174
Inflating tyres
..................................................18
Instrument panel
...............................
..............20
Instruments and controls
..................................8
I
G
.
Alphabetical index
316
E3_en_Chap14_index_alpha_ed01-2014
Keeping children safe ...................14 1, 146 -148,
153, 155 -159
Key in ignition warning
....................................86
Key with remote control
......................47, 48, 50 LEDs - Light-emitting
diodes
.........................................................
118
Level, AdBlue
® additive ................................. 166
Level, brake fluid ........................................... 2
24
Levels and checks
................................ 221-225
Light-emitting diodes - LEDs
................118 , 1 9 5
Lighting bulbs (replacement)
................ 18
8, 193
Lighting control stalk
...................... 113 , 114 , 11 9
Lighting dimmer
..............................
..............128
Lighting, guide-me home
.............................. 11 9
Lighting, interior
............................................ 127
Lighting on reminder
..................................... 11 6
Loading
........................................................... 18
Load reduction mode
.................................... 207
Locating your vehicle
...................................... 48
L
ocking from the inside
................................... 51
L
ocking the doors
..................................... 51, 5 3Motorway function
(direction indicators) ...................................
129
Mountings for ISOFIX seats
...........................................................155
K
Jack ...............................................181, 182, 258
Jack cable ..................................................... 258
JACK socket
............................................ 80, 258
Jukebox (playing)
.......................................... 259
Main beam
....................................113, 188, 190
Maintenance
...................................................18
Map reading lamps
.......................................127
Markings, identification
.................................233
Mat
......................................................77, 78, 82
Menu
...........................242, 244, 246, 260, 262,
264, 280, 292, 294
Menus (audio)
.............242, 244, 246, 260, 262,
264, 280, 292, 294
Menus (Touch screen tablet)
............37, 38, 238
Mini fuel level
................................................161
Mirror, rear view
..............................................63
Mirrors, door .................................................... 62
Misfuel prevention
...............................
..........163
J
M
Interactive help .......................................... 3 7, 41
Interior fittings ............................................ 7 7-79
Interior lamp
.......................................... 1 2 7, 1 9 5
ISOFIX child seats
...............................
..155 -15 8
ISOFIX mountings ......................................... 155
Labels, identification
..................................... 23
3
Lamps, warning and indicator
...................................... 21, 22, 25, 26
LED daytime running lamps
..............................
....................188, 189
L
Number plate lamps ...................................... 19 4
N
Oil filter .......................................................... 226
Oil level ....................................................36, 223
Opening the bonnet
...................................... 2
20
Opening the boot
..............................
..............54
Opening the doors
...............................
...........52
Operation indicator lamps
........................22, 25
O
Paint colour code .......................................... 23 3
Panoramic glass sunroof ..............................126
Parcel shelf, rear
............................................. 84
P
ark Assist .................................................... 108
Parking brake
.......................................... 87, 227
Parking lamps
............................................... 11 9
Parking sensors, front
...................................10 6
P
Alphabetical index