2014 CHRYSLER TOWN AND COUNTRY service

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
674 IF YOU NEED CONSUMER ASSISTANCE

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other infor-
mation about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 675

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
676 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
9
IF YOU NEED CONSUMER ASSISTANCE 677

Universal Consumer Interface (UCI)..........382
Conserving Fuel ......................... .344
Console ............................... .293
Console, Floor .......................... .293
Console, Overhead ....................... .259
Console, Removable ...................... .297
Contract, Service ......................... .673
Coolant Pressure Cap (Radiator Cap) ...........630
Cooling System .......................... .626
Adding Coolant (Antifreeze) ...............628
Coolant Capacity ...................... .658
Coolant Level ......................... .627
Disposal of Used Coolant .................631
Drain, Flush, and Refill ...................627
Inspection ........................... .631
Points to Remember .....................631
Pressure Cap ......................... .630
Radiator Cap ......................... .630
Selection of Coolant (Antifreeze) .............627Corrosion Protection
...................... .637
Cupholders ............................ .282
Customer Assistance ...................... .671
Data Recorder, Event .......................95
Daytime Running Lights ....................228
Dealer Service ........................... .613
Defroster, Windshield ..................... .125
Delay (Intermittent) Wipers ..................236
Diagnostic System, Onboard .................610
Dimmer Control ......................... .229
Dipsticks Automatic Transmission ..................636
Oil (Engine) .......................... .615
Power Steering ........................ .484
Disabled Vehicle Towing ....................604
Disposal Antifreeze (Engine Coolant) ................631
10
INDEX 683

Fluid Capacities......................... .658
Fluid Leaks ............................ .127
Fluid Level Checks Automatic Transmission ..................636
Brake ............................... .633
Cooling System ........................ .627
Power Steering ........................ .484
Fluids, Lubricants and Genuine Parts ...........659
Fog Lights ............................. .229
Fog Light Service ........................ .655
Fold in Floor (Stow n Go) Seating.............201
Freeing A Stuck Vehicle .....................601
Fuel .................................. .533
Adding ............................. .542
Additives ............................ .536
Clean Air ............................ .534
Conserving ........................... .344
Economy Mode ....................... .470
Ethanol ............................. .534Filler Cap (Gas Cap)
.....................326
Filler Door (Gas Cap) ....................326
Gasoline ............................. .533
Gauge .............................. .326
Light ............................... .330
Materials Added ....................... .536
Methanol ............................ .534
Octane Rating ......................... .533
Requirements ......................... .533
Saver Mode .......................... .344
Tank Capacity ......................... .658
Fuel, Flexible ........................... .538
Fueling ............................... .542
Fuel Optimizer .......................... .344
Fuel Saver ............................. .344
Fuses ................................. .644
Garage

Door Opener (HomeLink®) ............263
Gas Cap (Fuel Filler Cap) ...................542
686 INDEX

Passing............................. .233
Reading ............................. .260
Rear Servicing ........................ .656
Rear Tail ............................ .656
Seat Belt Reminder ..................... .329
Security Alarm ........................ .327
Service .............................. .652
Service Engine Soon (Malfunction Indicator) . . . .324
Side Marker .......................... .655
SmartBeams .......................... .233
Tire Pressure Monitoring (TPMS) ............323
Traction Control ....................... .495
Turn Signal .......................... .127
Voltage ............................. .330
Warning (Instrument Cluster Description) ......319
Loading Vehicle ......................... .292
Capacities ........................... .546
Tires ............................... .506
Load Leveling System ..................... .302Locks
..................................37
Door .................................37
Lubrication, Body ........................ .624
Luggage Rack (Roof Rack) ...................302
Lug Nuts .............................. .575
Maintenance Free Battery ....................620
Maintenance Procedures ....................613
Maintenance Schedule ..................... .662
Malfunction Indicator Light (Check Engine) .......324
Manual, Service ......................... .676
Map/Reading Lights ...................... .260
Memory Feature (Memory Seat) ...............220
Memory Seat ........................... .139
Methanol .............................. .534
Mini-Trip Computer ...................... .345
Mirrors ............................... .136
Automatic Dimming .....................137
Electric
Remote ........................ .139
690 INDEX

Satellite Radio Antenna.....................379
Schedule, Maintenance .....................662
Seat Belt Maintenance ..................... .642
Seat Belt Reminder .........................79
Seat Belts ................................62
Adjustable Shoulder Belt ...................71
Adjustable Upper Shoulder Anchorage .........71
And Pregnant Women .....................80
Child Restraint ..........................96
Extender ..............................80
Front Seat .............................66
Inspection ........................... .124
Pretensioners ...........................75
Rear Seat ..............................66
Seats ................................. .188
Adjustment .......................... .188
Fold in Floor (Stow nGo).................201
Memory ............................. .220
Power .............................. .189Reclining
............................ .196
Stow n Go (Fold in Floor) .................201
Security Alarm Arm The System ........................19
Disarm The System .......................20
Tamper Alert ...........................21
Selection of Coolant (Antifreeze) ...............659
SENTRY KEY® FCC General Information ..................18
Key Programming .......................18
Sentry Key (Immobilizer) ....................16
Sentry Key Replacement .....................17
Service Assistance ........................ .671
Service Contract ......................... .673
Service Engine Soon Light (Malfunction Indicator) . .324
Service Manuals ......................... .676
Settings, Personal ........................ .350
Setting the Clock ......................... .357
Shift Lever Override ...................... .602
694 INDEX