(21,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
Vehicle Care 10-21
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications. SeeCapacities and
Specifications on page 12-2.
Brake pads should be replaced as
complete sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service might be
required.
Brake Adjustment
Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.
Replacing Brake System Parts
The braking system on a vehicle is
complex. Its many parts have to be
of top quality and work well together
if the vehicle is to have really good
braking. The vehicle was designed
and tested with top-quality brake
parts. When parts of the braking
system are replaced, be sure to get
new, approved replacement parts.
If this is not done, the brakes might
not work properly. For example,
installing disc brake pads that are
wrong for the vehicle, can change
the balance between the front and
rear brakes —for the worse. The
braking performance expected can
change in many other ways if the
wrong replacement brake parts are
installed.
Brake Fluid
The brake master cylinder reservoir
is filled with DOT 3 brake fluid as
indicated on the reservoir cap. See
Engine Compartment Overview on
page 10-8 for the location of the
reservoir.
There are only two reasons why the
brake fluid level in the reservoir
might go down:
.The brake fluid level goes down
because of normal brake lining
wear. When new linings are
installed, the fluid level goes
back up.
(54,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
10-54 Vehicle Care
Check that all wheel nuts are
properly tightened. See“Wheel
Nut Torque” underCapacities
and Specifications on
page 12-2.
{Warning
Rust or dirt on a wheel, or on
the parts to which it is
fastened, can make wheel
nuts become loose after a
time. The wheel could come
off and cause a crash. When
changing a wheel, remove any
rust or dirt from places where
the wheel attaches to the
vehicle. In an emergency, a
cloth or a paper towel can be
used, however, use a scraper
or wire brush to remove all
rust or dirt. Lightly coat the center of the
wheel hub with wheel bearing
grease after a wheel change or
tire rotation to prevent corrosion
or rust build-up. Do not get
grease on the flat wheel
mounting surface or on the
wheel nuts or bolts.
When It Is Time for New
Tires
Factors such as maintenance,
temperatures, driving speeds,
vehicle loading, and road conditions
affect the wear rate of the tires.Treadwear indicators are one way to
tell when it is time for new tires.
Treadwear indicators appear when
the tires have only 1.6 mm (1/16 in)
or less of tread remaining. See
Tire
Inspection on page 10-52 andTire
Rotation on page 10-53.
(3,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
Customer Information 13-3
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE—Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
about 70 days. We believe our
impartial program offers advantages over courts in most jurisdictions
because it is informal, quick, and
free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Assistance
Offices
Chevrolet encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-877-486-5846 (1-877-4-Volt Info)
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-888-811-1926
From U.S. Virgin Islands:
1-800-496-9994
(6,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Charge Delivery:
Delivery of up to a 30 minute/
5 mile charge. There is also the
option of being towed to the
nearest charging station or
home, whichever is closest, if a
mobile charging unit is not
available or if the wait for mobile
charging is considered to be
excessive. (U.S. only)
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective.
It is the owner's responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
.Battery Jump Start: Service to
jump start a dead battery.
(9,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
Customer Information 13-9
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed fromvehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
(12,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
13-12 Customer Information
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
(7,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask an Advisor.
Advisors are available in English,
Spanish and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
(5,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
INDEX i-5
G
Garage Door Opener . . . . . . . . . . 5-60Programming . . . . . . . . . . . . . . . . . 5-60
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-56
Gauges Battery . . . . . . . . . . . . . . . . . . . . . . . 5-14
Driver Efficiency . . . . . . . . . . . . . . 5-15
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Odometer . . . . . . . . . . . . . . . . . . . . . 5-14
Speedometer . . . . . . . . . . . . . . . . . 5-14
Trip Odometer . . . . . . . . . . . . . . . . 5-14
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-59
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-27
Hatch . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-27Aiming . . . . . . . . . . . . . . . . . . . . . . 10-27
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-27
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-1
High-Beam On Light . . . . . . . . . . 5-27
High/Low Beam Changer . . . . . . 6-1
Lamps On Reminder . . . . . . . . . 5-27
Heated Front Seats . . . . . . . . . . . . . 3-5
Heated Mirrors . . . . . . . . . . . . . . . . . 2-17
Heating and Air Conditioning . . . 8-1
High Voltage Battery Gauge . . . 5-14
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-30
High-Beam On Light . . . . . . . . . . . 5-27
Highway Hypnosis . . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . . 9-9
Hold Mode Light . . . . . . . . . . . . . . . 5-23
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7 Hood, Door, Hatch Open
Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-10
I
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-15
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . 5-24
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-32
Information
Energy . . . . . . . . . . . . . . . . . . . . . . . 5-41
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-9
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-17
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii