2014 CHEVROLET VOLT service
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(5,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
OnStar 14-5
Verify Minutes and Expiration
Press=and say“Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the electric drive
unit, antilock brakes, and major
vehicle systems. It also checks the
tire pressures, if the vehicle is
equipped with the Tire Pressure
Monitoring System. If an
On-Demand Diagnostics check is
needed between e-mails, press
Q,
and an Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
.Call 888-4-ONSTAR
(888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
Page 378 of 394
(6,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
14-6 OnStar
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may preventservice such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13-15.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account” tab on the home
page. The website navigation and
services provided may vary by
country.
Page 379 of 394
(7,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask an Advisor.
Advisors are available in English,
Spanish and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Page 380 of 394
(8,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
14-8 OnStar
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment on page 9-60. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada).
Privacy-sensitive users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - libcurl and unzip
acknowledgments
Certain OnStar components include
libcurl and unzip software. Below
are the notices and licenses
associated with this software:
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder.
Page 385 of 394
(3,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
INDEX i-3
Customer Assistance . . . . . . . . . . 13-4Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service PublicationsOrdering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-14
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-5
Delayed Charging Override . . . . 9-49
Delayed Locking . . . . . . . . . . . . . . . 2-12
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-4
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-4 Door
Ajar Messages . . . . . . . . . . . . . . . 5-47
Delayed Locking . . . . . . . . . . . . . . 2-12
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Locks . . . . . . . . . . . . . . . . . . 2-11
Drive Belt Routing, Engine . . . . . 12-4
Drive Mode Messages . . . . . . . . . 5-47
Drive Unit Electric . . . . . . . . . . . . . . . . . . . . . . . 9-28
Driver Efficiency Gauge . . . . . . . 5-15
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-43
Driver Selected Operating Modes . . . . . . . . . . . . . . . . . . . . . . . 9-22
Driving Defensive . . . . . . . . . . . . . . . . . . . . . . 9-5
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Highway Hypnosis . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . 9-9
If the Vehicle is Stuck . . . . . . . . . 9-11
Loss of Control . . . . . . . . . . . . . . . . 9-7
Off-Road Recovery . . . . . . . . . . . . 9-7
Vehicle Load Limits . . . . . . . . . . . 9-12
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-8
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-9 Driving for Better
Energy Efficiency . . . . . . . 1-26, 9-2
E
Electric Drive Unit . . . . . . . . . . . . . 9-28
Electric Drive Unit
Messages . . . . . . . . . . . . . . . . . . . . 5-47
Electric Drive Unit Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 10-25
Electric Mode . . . . . . . . . . . . . . . . . . 9-22
Electric Parking Brake . . . . . . . . . 9-31
Electric Parking Brake Light . . . 5-22
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-60
Electrical Requirements for Battery Charging . . . . . . . . . . . . . 9-54
Electrical System
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-31
Instrument Panel Fuse Block . . . . . . . . . 10-35, 10-36
Overload . . . . . . . . . . . . . . . . . . . 10-30
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-38
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(4,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
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i-4 INDEX
EmergencyOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Energy Efficiency Driving . . . . . . . . . . . . . . . . . . . 1-26, 9-2
Energy Information . . . . . . . . . . . . 5-41
Engine Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-19
Compartment Overview . . . . . . . 10-8
Coolant . . . . . . . . . . . . . . . . . . . . . 10-17
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-25
Cooling System . . . . . . 10-14–10-16
Cooling System Messages . . . 5-47
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-27
Oil Life System . . . . . . . . . . . . . 10-12
Oil Messages . . . . . . . . . . . . . . . . . 5-48
Overheating . . . . . . . . . . . . . . . . 10-19
Pressure Light . . . . . . . . . . . . . . . . 5-26
Running While Parked . . . . . . . . 9-28
Engine Unavailable Out of Fuel . . . . . . . . . . . . . . . . . . . 9-25
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Event Data Recorders . . . . . . . . 13-14 Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-5
Extended Range Mode . . . . . . . . 9-22
Extender, Safety Belt . . . . . . . . . . 3-15
Exterior Lamp Controls . . . . . . . . . 6-1
F
Filter,
Engine Air Cleaner . . . . . . . . . 10-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-1
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-61
Floor Console Storage . . . . . . . . . . 4-2
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-88
Fluid
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-21
Washer . . . . . . . . . . . . . . . . . . . . . 10-20
Folding Mirrors . . . . . . . . . . . . . . . . 2-17
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-38
Forward Collision Alert (FCA) Warning Light . . . . . . . . . 5-24
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-55
Additives . . . . . . . . . . . . . . . . . . . . . 9-56
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-59
Filling the Tank . . . . . . . . . . . . . . . 9-57
Foreign Countries . . . . . . . . . . . . 9-56
Gasoline Specifications . . . . . . . 9-56
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Low Fuel Warning Light . . . . . . . 5-27
Requirements, California . . . . . 9-56
System Messages . . . . . . . . . . . . 5-48
Function Check Electric Drive Unit ShiftLock Control . . . . . . . . . . . . . . 10-25
Fuses Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-31
Instrument Panel Fuse Block . . . . . . . . . 10-35, 10-36
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-38
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(5,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
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INDEX i-5
G
Garage Door Opener . . . . . . . . . . 5-60Programming . . . . . . . . . . . . . . . . . 5-60
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-56
Gauges Battery . . . . . . . . . . . . . . . . . . . . . . . 5-14
Driver Efficiency . . . . . . . . . . . . . . 5-15
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Odometer . . . . . . . . . . . . . . . . . . . . . 5-14
Speedometer . . . . . . . . . . . . . . . . . 5-14
Trip Odometer . . . . . . . . . . . . . . . . 5-14
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-59
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-27
Hatch . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-27Aiming . . . . . . . . . . . . . . . . . . . . . . 10-27
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-27
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-1
High-Beam On Light . . . . . . . . . . 5-27
High/Low Beam Changer . . . . . . 6-1
Lamps On Reminder . . . . . . . . . 5-27
Heated Front Seats . . . . . . . . . . . . . 3-5
Heated Mirrors . . . . . . . . . . . . . . . . . 2-17
Heating and Air Conditioning . . . 8-1
High Voltage Battery Gauge . . . 5-14
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-30
High-Beam On Light . . . . . . . . . . . 5-27
Highway Hypnosis . . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . . 9-9
Hold Mode Light . . . . . . . . . . . . . . . 5-23
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7 Hood, Door, Hatch Open
Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-10
I
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-15
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . 5-24
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-32
Information
Energy . . . . . . . . . . . . . . . . . . . . . . . 5-41
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-9
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-17
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
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i-6 INDEX
J
Jump Starting . . . . . . . . . . . . . . . . . 10-69
K
Key and Lock Messages . . . . . . . 5-49
Keyless EntryRemote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-42
Lamps Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Exterior Controls . . . . . . . . . . . . . . . 6-1
License Plate . . . . . . . . . . . . . . . 10-29
Malfunction Indicator . . . . . . . . . 5-19
Messages . . . . . . . . . . . . . . . . . . . . 5-49
On Reminder . . . . . . . . . . . . . . . . . 5-27
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 9-45
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Lap-Shoulder Belt . . . . . . . . . . . . . 3-11 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-44
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-37
LED Lighting . . . . . . . . . . . . . . . . . . 10-27
Lifting the Vehicle, Tires . . . . . . . 10-3
Light Hold Mode . . . . . . . . . . . . . . . . . . . . 5-23
Ready Indicator . . . . . . . . . . . . . . . 5-27
Vehicle Ready . . . . . . . . . . . . . . . . 5-27
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Illumination Control . . . . . . . . . . . . 6-4
LED . . . . . . . . . . . . . . . . . . . . . . . . 10-27
Lights Airbag Readiness . . . . . . . . . . . . . 5-17
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-22
Brake System Warning . . . . . . . 5-21
Charging System . . . . . . . . . . . . . 5-18
Cruise Control . . . . . . . . . . . . . . . . 5-28
Electric Parking Brake . . . . . . . . 5-22
Engine Coolant
Temperature Warning . . . . . . . 5-25 Lights (cont'd)
Engine Oil Pressure . . . . . . . . . . 5-26
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-1
High-Beam On . . . . . . . . . . . . . . . . 5-27
High/Low Beam Changer . . . . . . 6-1
Hood, Door, Hatch Open . . . . . 5-28
Lane Departure Warning . . . . . . 5-24
Low Fuel Warning . . . . . . . . . . . . 5-27
Mountain Mode . . . . . . . . . . . . . . . 5-23
Safety Belt Reminders . . . . . . . . 5-16
Security . . . . . . . . . . . . . . . . . . . . . . 5-27
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 5-22
Sport Mode . . . . . . . . . . . . . . . . . . . 5-23
StabiliTrak
®OFF . . . . . . . . . . . . . 5-25
Tire Pressure . . . . . . . . . . . . . . . . . 5-26
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-25
Traction Off . . . . . . . . . . . . . . . . . . . 5-24
Locks Automatic Door . . . . . . . . . . . . . . . 2-12
Delayed Locking . . . . . . . . . . . . . . 2-12
Door . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Lockout Protection . . . . . . . . . . . . 2-12
Power Door . . . . . . . . . . . . . . . . . . . 2-11
Safety . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Loss of Control . . . . . . . . . . . . . . . . . 9-7