Black plate (5,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Service and Maintenance 11-5
Additional Required ServicesMaintenance Schedule
Additional Required
Services - Normal
12000km/7,500mi
24000km/15,000mi
36000km/22,500mi
48000km/30,000mi
60000km/37,500mi
72000km/45,000mi
84000km/52,500mi
96000km/60,000mi
108000km/67,500mi
120000km/75,000mi
132000km/82,500mi
144000km/90,000mi
156000km/97,500mi
168000km/105,000mi 180000km/112,500mi
192000km/120,000mi
204000km/127,500mi
216000km/135,000mi
228000km/142,500mi
240000km/150,000mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Replace spark plugs. Inspect spark plug wires.@
Change automatic transmission fluid. Change
filter if serviceable.@
Change transfer case fluid, if equipped with
AWD. (4)@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)@
Footnotes—Maintenance
Schedule Additional Required
Services - Normal (1)
Or every two years, whichever
comes first. More frequent
replacement may be needed if the vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Black plate (7,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Service and Maintenance 11-7
Maintenance Schedule
Additional Required
Services - Severe12000km/7,500mi
24000km/15,000mi
36000km/22,500mi
48000km/30,000mi
60000km/37,500mi
72000km/45,000mi
84000km/52,500mi
96000km/60,000mi
108000km/67,500mi
120000km/75,000mi
132000km/82,500mi
144000km/90,000mi
156000km/97,500mi
168000km/105,000mi 180000km/112,500mi
192000km/120,000mi
204000km/127,500mi
216000km/135,000mi
228000km/142,500mi
240000km/150,000mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Change automatic transmission fluid. Change
filter if serviceable.@@@
Change transfer case fluid, if equipped with
AWD. (4)@@@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)@
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
(2)
Check all fuel and vapor lines
and hoses for proper hook-up,
routing, and condition.
(3) Or every four years, whichever
comes first.
Black plate (9,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Service and Maintenance 11-9
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
.Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
.Belts may need replacing if they
squeak or show signs of
cracking or splitting.
.Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants on page 11-11 for GM
approved fluids.
.Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
.As part of the multi-point
inspection, trained dealer
technicians can visually inspect
Black plate (11,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Service and Maintenance 11-11
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
UsageFluid/Lubricant
Engine Oil Use only engine oil licensed to the dexos1 specification of the proper SAE
viscosity grade. ACDelco dexos1 Synthetic Blend is recommended. See
Engine Oil on page 10-7.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See Engine Coolant on page 10-12.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, in Canada 19299819).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Hydraulic Power Steering System DEXRON
®-VI Automatic Transmission Fluid.
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.
Carrier Assembly –Differential (Rear
Drive Module) and Transfer Case (Power Transfer Unit) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, in
Canada 89021678).
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).
Black plate (11,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Customer Information 13-11
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Black plate (14,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
13-14 Customer Information
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur. NOTE: EDR data are
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data are recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) are
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
Black plate (5,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
OnStar 14-5
Verify Minutes and Expiration
Press=and say“Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If an
On-Demand Diagnostics check is
needed between e-mails, press
Q,
and an Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
.Call 888-4-ONSTAR
(888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
Black plate (1,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-19
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-54
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-11
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . 8-11
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-10
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-35
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-27
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-29
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-27 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-28
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-26
Where Are the Airbags? . . . . . . 3-24
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-34
Passenger Status Indicator . . . 5-15
Readiness Light . . . . . . . . . . . . . . 5-15
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-34
System Check . . . . . . . . . . . . . . . . 3-22
Alarm Vehicle Security . . . . . . . . . . . . . . 2-12
Alert Side Blind Zone (SBZA) . . . . . . 9-36
All-Wheel Drive . . . . . . . . . 9-26, 10-23
AM-FM Radio . . . . . . . . . . . . 7-11, 7-12
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 7-20
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-26
Warning Light . . . . . . . . . . . . . . . . . 5-20 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-73
Interior . . . . . . . . . . . . . . . . . . . . . . 10-77
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Audio Controller,
Rear (RAC) . . . . . . . . . . . . . . . . . . 7-36
Audio Players . . . . . . . . . . . 7-21, 7-23 CD . . . . . . . . . . . . . . . . . . . . . . . .7-21, 7-23
MP3 . . . . . . . . . . . . . . . . . . . . . . .7-25, 7-30
Audio System Radio Reception . . . . . . . . . . . . . . 7-20
Rear Seat (RSA) . . . . . . . . . . . . . 7-35
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Transmission . . . . . . . . . . . . . . . . . 9-22
Transmission Fluid . . . . . . . . . 10-10
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-24
Shift Lock Control
Function Check . . . . . . . . . . . 10-23
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-34