Black plate (69,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Vehicle Care 10-69
8. Now connect the blacknegative (−) cable to the
negative (−) terminal of the good
battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (−)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part,
or to a remote negative (−)
terminal on the vehicle with the
dead battery.
9. Connect the other end of the
negative (−) cable to the remote
negative (−) terminal of the dead
battery.
Your vehicle has a remote
negative (−) terminal for this
purpose.
10. Now start the vehicle with the good battery and run the
engine for a while. 11. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service.
{Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Black plate (6,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Black plate (15,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Customer Information 13-15
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation; about
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (4,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
14-4 OnStar
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to select Apple
®,
Android™, and BlackBerry®devices
to check vehicle fuel level, oil life,
or tire pressure; to start the vehicle
(if equipped) or unlock it; or to
connect to an OnStar Advisor. For
OnStar RemoteLink information and
compatibility, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Hands-Free Calling
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar Ready,” followed by
a tone.
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. Press=. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. System responds: “About to store
5. Say “Yes”or say “No”to try
again. System responds: “OK,
storing
Place a Call Using a Stored
Number
1. Press=. System responds:
“OnStar ready.”
2. Say “Call
responds: “OK, calling
Black plate (6,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
i-6 INDEX
HeatedSteering Wheel . . . . . . . . . . . . . . . . 5-3
Heated and Cooled Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Heating and Air Conditioning . . . 8-1
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-28
High-Beam On Light . . . . . . . . . . . 5-23
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-7
Hill Start Assist (HSA) . . . . . . . . . 9-28
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-15
I
Ignition Positions . . . . . . . . . . . . . . 9-15
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-24
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 5-21 Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . 3-38
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . 5-11
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-17
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-66
K
Key and Lock Messages . . . . . . . 5-36
Keyless Entry Remote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-37
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1 Lamps (cont'd)
License Plate . . . . . . . . . . . . . . . 10-27
Malfunction Indicator . . . . . . . . . 5-17
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-6
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 9-41
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Lap-Shoulder Belt . . . . . . . . . . . . . 3-16
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-50
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-43
Liftgate Carbon Monoxide . . . . . . . . . . . . . . 2-8
Lighting
Delayed Entry . . . . . . . . . . . . . . . . . 6-6
Delayed Exit . . . . . . . . . . . . . . . . . . . 6-7
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5
Parade Dimming . . . . . . . . . . . . . . . 6-7
Black plate (9,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
INDEX i-9
PowerDoor Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-18
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Radios AM-FM Radio . . . . . . . . . . . . . . Radios (cont'd) 7-15, 7-18
Reception . . . . . . . . . . . . . . . . . . . . 7-20
Satellite . . . . . . . . . . . . . . . . . . . .7-15, 7-18
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Audio
Controller (RAC) . . . . . . . . . . . . . 7-36
Rear Climate Control System . . . . . . . . . . . . . . . . . . . . 8-8, 8-9
Rear Seat Audio (RSA)
System . . . . . . . . . . . . . . . . . . . . . . . 7-35
Rear Seat Entertainment System Rear Seat Audio (RSA) . . . . . . . 7-35
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9
Rear Vision Camera (RVC) . . . . 9-37
Rear Window Washer/Wiper . . . . 5-4
Rearview Mirrors . . . . . . . . . . . . . . 2-18 Automatic Dimming . . . . . . . . . . . 2-18
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-43
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-11
Records
Maintenance . . . . . . . . . . . . . . . . .11-13
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-70 Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement Bulbs . . . . . . . . . . . 10-28
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-35
Maintenance . . . . . . . . . . . . . . . . .11-12
Replacing Airbag System . . . . . . 3-35
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-50
Replacing Safety Belt System Parts after a Crash . . . 3-22
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-42
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . 9-19
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-38
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Black plate (11,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
INDEX i-11
Start Assist, Hills . . . . . . . . . . . . . . 9-28
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-23
Starting the Engine . . . . . . . . . . . . 9-16
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4Fluid, Power . . . . . . . . . . . . . . . . 10-18
Heated Wheel . . . . . . . . . . . . . . . . . 5-3
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-4
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-4
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-20
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv System
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 9-32
Infotainment . . . . . . . . . . . . . . .13-15, 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-4
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Taillamps Turn Signal andStoplamps . . . . . . . . . . . . . . . . 10-26
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Third-Row Seats . . . . . . . . . . . . . . . 3-11
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires Buying New Tires . . . . . . . . . . . 10-50
Chains . . . . . . . . . . . . . . . . . . . . . . 10-55
Changing . . . . . . . . . . . . . . . . . . . 10-57
Compact Spare . . . . . . . . . . . . . 10-65
Designations . . . . . . . . . . . . . . . 10-39
Different Size . . . . . . . . . . . . . . . 10-52
If a Tire Goes Flat . . . . . . . . . . 10-55
Inflation Monitor System . . . . 10-45
Inspection . . . . . . . . . . . . . . . . . . 10-48 Tires (cont'd)
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-44
Rotation . . . . . . . . . . . . . . . . . . . . 10-48
Sidewall Labeling . . . . . . . . . . . 10-37
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-40
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-52
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-54
Wheel Replacement . . . . . . . . 10-54
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-49
Winter . . . . . . . . . . . . . . . . . . . . . . 10-36
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-25
Tow/Haul Mode Light . . . . . . . . . . 5-21
Towing Driving Characteristics . . . . . . . . 9-47
Equipment . . . . . . . . . . . . . . . . . . . . 9-52
General Information . . . . . . . . . . 9-47
Recreational Vehicle . . . . . . . . 10-70
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-50
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-70
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-28
Black plate (12,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
i-12 INDEX
TrailerTowing . . . . . . . . . . . . . . . . . . . . . . . . 9-50
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid, Automatic . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-40
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
U
Ultrasonic Parking Assist . . . . . . 9-34
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-52
Universal Remote System . . . . . 5-49 Operation . . . . . . . . . . . . . . . . . . . . . 5-52
Programming . . . . . . . . . . . . . . . . . 5-49
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-12
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-10
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Personalization . . . . . . . . . . . . . . . 5-42
Reminder Messages . . . . . . . . . . 5-41
Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . 2-12
Speed Messages . . . . . . . . . . . . . 5-41
Towing . . . . . . . . . . . . . . . . . . . . . . 10-70
Vehicle Ahead Indicator . . . . . . . 5-21
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-42
Ventilation, Air . . . . . . . . . . . . . . . . . 8-10
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-28
Voltmeter Gauge . . . . . . . . . . . . . . 5-14
W
Warning Brake System Light . . . . . . . . . . . 5-19
Lane Departure (LDW) . . . . . . . 9-41
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 5-10
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv
Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-19 Messages . . . . . . . . . . . . . . . . . . . . 5-42
Wheels Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-54
Different Size . . . . . . . . . . . . . . . 10-52
Replacement . . . . . . . . . . . . . . . 10-54
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-49
Where to Put the Restraint . . . . 3-42
Windows . . . . . . . . . . . . . . . . . . . . . . 2-18 Power . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . 5-4