Black plate (2,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-2 Infotainment System
The infotainment system has built-in
features intended to help with this
by disabling some functions when
driving. A grayed-out function is not
available when the vehicle is
moving.
All functions are available when the
vehicle is parked. Before driving:
.Become familiar with the
infotainment system operation
and buttons on the faceplate.
.Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
.Set up phone numbers in
advance so they can be called
easily by pressing a single
button or a single voice
command for vehicles equipped
with phone capability.
See Defensive Driving on page 9-3. The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See
Retained Accessory Power
(RAP) on page 9-19.
The vehicle has a base radio
included in this manual. See the
separate infotainment manual for
information on the uplevel radios,
audio players, phone, navigation
system, and voice or speech
recognition. There is also
information on settings and
downloadable applications (if
equipped).
Theft-Deterrent Feature
TheftLock®is designed to
discourage theft of the vehicle's
radio by learning a portion of the
Vehicle Identification Number (VIN).
The radio does not operate if it is
stolen or moved to a different
vehicle.
Black plate (8,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-8 Infotainment System
To quickly adjust all speaker and
tone controls to the middle position,
press
ffor more than two seconds
until a beep sounds.
Radio Messages
Calibration Error: The audio
system has been calibrated for the
vehicle from the factory.
If Calibration Error displays, it
means that the radio has not been
configured properly for the vehicle
and it must be returned to your
dealer for service.
Locked: This message displays
when the TheftLock
®system has
locked up the radio. Take the
vehicle to your dealer for service.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer.
Operation (Radio with
Touchscreen)
Infotainment Controls
PUSH/O(Volume/Power):
.Press to turn the system on
and off.
.Turn to adjust the volume.
Z(Eject): Press to eject a disc
from the CD player. See CD Player
(Radio with Touchscreen) on
page 7-23 orCD Player (Radio
without Touchscreen) on page 7-21.
AUX Port: 3.5 mm (1/8 in)
connection for external audio
devices.
PUSH/SEL (Select):
.Turn to manually find a station or
highlight a menu selection.
.Press to select a highlighted
selection.
D(Home Page): Press to go to
the Home Page. See “Home Page”
in this section. SRCE (Source):
Press to change
the audio source to AM, FM,
SiriusXM
®(if equipped), CD, USB,
iPod®, or AUX.
FAV (Favorites Menu): In AM, FM,
or SiriusXM, press to display or
change the current favorite page
number above the preset buttons.
Keep pressing to scroll through the
favorites pages. The stored stations
for each list display on the bottom of
the screen. The number of preset
Favorite Pages can be changed by
pressing the Settings button on a
Home Page, then pressing
Favorites Pages, and then selecting
the number of Favorite Pages.
©SEEK (Previous/Reverse):
1. AM, FM, SiriusXM (if equipped): Press to seek to the previous
strong station. Press and hold
for Scan. Press
©again to stop
the scan.
2. CD, USB: Press to seek to the beginning of the current or
previous track.
Black plate (9,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Infotainment System 7-9
3. CD, USB: Press and hold toquickly reverse through a track.
Release the button to return to
playing speed. See CD Player
(Radio with Touchscreen) on
page 7-23 orCD Player (Radio
without Touchscreen) on
page 7-21 andAuxiliary Devices
on page 7-34.
SEEK
¨(Next/Forward):
1. AM, FM, SiriusXM (if equipped): Press to seek to the next strong
station. Press and hold for Scan.
Press
¨again to stop the scan.
2. CD, USB: Press to seek or skip the next track or program.
3. CD, USB: Press and hold to fast forward through a track. Release
the button to return to playing
speed. See CD Player (Radio
with Touchscreen) on page 7-23
or CD Player (Radio without
Touchscreen) on page 7-21 and
Auxiliary Devices on page 7-34.
/BACK: Press to return to the
previous screen in a menu.
Touchscreen Buttons
Touchscreen buttons show visibly
on the screen when available. When
a function is unavailable, the button
may gray-out. When a function is
selected, the button may highlight,
or animate.
Home Page
The infotainment system displays a
Home Page to access all of the
applications. The current selected
source is framed with a red box
outline.
Back: Press to go back to the
previous page or menu. Home:
From any page, press to
cycle through the Home Pages to
start a different application. The
Home Page can have up to three
pages with eight icons per page .
Each of these three pages can be
customized to contain your choice
of up to eight per screen. They may
also be re-ordered on each screen
to taste.
FAV (Favorites): Press to display
the favorite list or add a favorite.
g(Voice Recognition): Press to
begin voice recognition. See
Bluetooth on page 7-37.
Menu: Press to enter the Home
Page menu.
More
r: Press to go to the next
Home Page.
Home Page Features
Some features are disabled when
the vehicle is moving and some
icons may not be active.
Black plate (21,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 7-21
Audio Players
CD Player (Radio without
Touchscreen)
Playing a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
ZEJECT:Press and release to
eject the disc that is currently
playing. A beep sounds and
Ejecting Disc displays. Once the
disc is ejected, Remove Disc
displays. The disc can be removed.
If the disc is not removed, after
several seconds, the disc
automatically pulls back into the
player.
f(Tune): Turn to select tracks on
the CD that is currently playing.
©SEEK or¨SEEK: Press©SEEK to go to the start of the
current track, if more than 10 seconds on the CD have played.
Press
¨SEEK to go to the next
track.
If either arrow is held, or pressed
multiple times, the player continues
moving backward or forward
through the tracks on the CD.
sREV (Fast Reverse): Press
and hold to reverse playback quickly
within a track. Sound will be heard
at a reduced volume. Release to
resume playing the track. The
elapsed time of the track displays.
\FWD (Fast Forward): Press
and hold to advance playback
quickly within a track. Sound will be
heard at a reduced volume. Release
to resume playing the track. The
elapsed time of the track displays.
RDM (Random): CD tracks can be
listened to in random, rather than
sequential order with the random
setting. To use random, press the
softkey under the RDM label until
Random Current Disc displays.
Press the softkey again to turn off
random play. BAND:
Press to listen to the radio
when a CD is playing. The CD
remains inside the radio for future
listening.
CD/AUX (CD/Auxiliary): Press to
select between CD, or Auxiliary.
.When a CD is in the player, the
CD icon and a message
showing the disc and/or track
number display.
.If an auxiliary input device is not
connected, “No Input Device
Found” displays.
Care of CDs
If playing a CD-R, the sound quality
can be reduced due to CD-R or
CD-RW quality, the method of
recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-R(s) or CD-RW(s) in their
original cases or other protective
cases and away from direct sunlight
and dust. The CD player scans the
bottom surface of the disc. If the
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7-22 Infotainment System
surface of a CD is damaged, such
as cracked, broken, or scratched,
the CD does not play properly or not
at all. Do not touch the bottom side
of a CD while handling it; this could
damage the surface. Pick up CDs
by grasping the outer edges or the
edge of the hole and the outer edge.
If the surface of a CD is soiled, take
a soft, lint-free cloth or dampen a
clean, soft cloth in a mild, neutral
detergent solution mixed with water,
and clean it. Make sure the wiping
process starts from the center to
the edge.
Care of the CD Player
Do not add any label to a CD; it
could get caught in the CD player.
If a CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners for
CDs is not advised.{Caution
If a label is added to a CD, more
than one CD is inserted into the
slot at a time, or an attempt is
made to play scratched or
damaged CDs, the CD player
could be damaged. While using
the CD player, use only CDs in
good condition without any label,
load one CD at a time, and keep
the CD player and the loading slot
free of foreign materials, liquids,
and debris.
If an error displays, see “CD
Messages” later in this section.
Playing an MP3/WMA CD-R or
CD-RW Disc
The radio has the capability of
playing an MP3/WMA CD-R or
CD-RW disc. For more information on how to play an MP3/WMA CD-R
or CD-RW disc, see
MP3 (Radio
with Touchscreen) on page 7-30 or
MP3 (Radio without Touchscreen)
on page 7-25.
CD Messages
Check Disc: Radios with a single
CD player display Check Disc and/
or eject the CD if an error occurs.
Optical Error: The disc was
inserted upside down.
Disk Read Error: A disc was
inserted with an invalid or unknown
format.
Player Error: There are disc LOAD
or disc EJECT problems.
.It is very hot. When the
temperature returns to normal,
the CD should play.
.The road is very rough. When
the road becomes smoother, the
CD should play.
.The CD is dirty, scratched, wet,
or upside down.
Black plate (23,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 7-23
.The air is very humid. If so, wait
about an hour and try again.
.There was a problem while
burning the CD.
.The label is caught in the CD
player.
If the CD is not playing correctly for
any other reason, try a known
good CD.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
CD Player (Radio with
Touchscreen)
The player can be used for CD,
MP3 audio, and Video.
With the vehicle on, insert a disc
into the slot, label side up. The
player pulls it in and begins playing. The system is capable of playing:
.Most audio CDs
.CD-R
.CD-RW
.MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in recording tracks,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc. To avoid damage to the CD player:
.Do not use scratched or
damaged discs.
.Do not apply labels to discs. The
labels could get caught in the
player.
.Insert only one disc at a time.
.Keep the loading slot free of
foreign materials, liquids, and
debris.
.Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label
side up. The player pulls it in the
rest of the way. If the disc is
damaged or improperly loaded,
there is an error and the disc
ejects.
The disc automatically plays once
loaded.
Black plate (24,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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7-24 Infotainment System
PressZto eject a disc from the
CD player. If the disc is not removed
within a short period of time, it is
automatically pulled back into the
player.
Playing an Audio CD
1. Press the Disc screen button on the Home Page or select
the disc.
2. From the Discscreen, press the Menu screen button to display
the menu options.
3. Press to select the desired option.
On the Disc main page a track
number displays at the beginning of
each track. Song, Artist, elapsed
time, and Album information
displays when available.
Use the following controls to play
the disc:
©SEEK:
.Press to seek to the beginning of
the current or previous track.
If the track has been playing for less than eight seconds, it seeks
to the previous track. If longer
than eight seconds, the current
track starts from the beginning.
.Press and hold to fast reverse
through a track. Release the
button to return to playing
speed. Elapsed time displays.
SEEK
¨:
.Press to seek to the next track.
.Press and hold to fast forward
through a track. Release the
button to return to playing
speed. Elapsed time displays.
PUSH/SEL (Select): Turn to the
right or left to select the next or
previous track.
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
.The disc has an invalid or
unknown format.
.The disc is very hot. Try the disc
again when the temperature
returns to normal.
.The road is very rough. Try the
disc again when the road is
smoother.
.The disc is dirty, scratched, wet,
or upside down.
.The air is very humid. Try the
disc again later.
.There was a problem while
burning the disc.
.The label is caught in the player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Black plate (25,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Infotainment System 7-25
MP3 (Radio without
Touchscreen)
Format
Radios that have the capability of
playing MP3s can play .mp3 or .wma
files that were recorded onto a
CD-R or CD-RW disc. The files can
be recorded with the following fixed
bit rates: 32 kbps, 40 kbps, 56 kbps,
64 kbps, 80 kbps, 96 kbps,
112 kbps, 128 kbps, 160 kbps,
192 kbps, 224 kbps, 256 kbps, and
320 kbps or a variable bit rate.
Radios that have a USB port can
play .mp3 and .wma files stored on a
USB storage device as well as AAC
files that are stored on an iPod.
Compressed Audio or Mixed Mode
Discs
The radio can play discs that
contain both uncompressed CD
audio and MP3/WMA files. If both
formats are on the disc, the radioplays both file formats in the order in
which they were recorded to
the disc.
CD-R or CD-RW Supported File
and Folder Structure
The radio supports:
.Up to 50 folders.
.Up to eight folders in depth.
.Up to 15 playlists.
.Up to 512 files and folders.
.Playlists with an .m3u or .wpl
extension.
.Files with an .mp3, .wma, or .cda
file extension.
USB Supported File and Folder
Structure
The radio supports:
.Up to 700 folders.
.Up to eight folders in depth.
.Up to 65,535 files.
.Folder and file names up to
64 bytes.
.Files with an .mp3 or .wma file
extension.
.AAC files stored on an iPod.
.FAT16
.FAT32
Root Directory
The root directory of the disc is
treated as a folder. If the root
directory has compressed audio
files, the directory displays on the
radio as the CD label.
If a disc contains both
uncompressed CD audio and MP3/
WMA files, a folder under the root
directory called CD accesses all of
the CD audio tracks on the disc.
Empty Folder
Folders that do not contain files are
skipped, and the player advances to
the next folder that contains files.
Order of Play
Compressed audio files are
accessed in the following order:
.Playlists (Px).