2014 CHEVROLET TRAVERSE service

Black plate (3,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
OnStar 14-3
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
2. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with address
and the distance to the
destination, then responds with
“OnStar ready,” then a tone.
Other Navigation Services
Available from OnStar
OnStar eNav:Allows subscribers
to send destinations from
MapQuest.com to their Turn-by-Turn
Navigation or screen-based
navigation system. When ready, the
directions will be downloaded to the
vehicle.
Destination Download: Press
Q,
then request the Advisor to
download directions to the
navigation system in the vehicle. After the call ends, press the
“Go”
button on the navigation screen to
begin driving directions.
If directions are downloaded to the
navigation system, the route can
only be canceled through the
navigation system.
Destinations can also be
downloaded on the go. For
information about eNav, Destination
Download, and coverage maps see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled through the OnStar
RemoteLink
®mobile app. For
coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).

Black plate (5,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
OnStar 14-5
Verify Minutes and Expiration
Press=and say“Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If an
On-Demand Diagnostics check is
needed between e-mails, press
Q,
and an Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
.Call 888-4-ONSTAR
(888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features

Black plate (6,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
14-6 OnStar
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of thevehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13-15.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account”
tab on the home
page. The website navigation and
services provided may vary by
country.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To

Black plate (7,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
OnStar 14-7
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask an Advisor.
Advisors are available in English,
Spanish and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days. After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbalroute or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (3,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
INDEX i-3
CleaningExterior Care . . . . . . . . . . . . . . . 10-73
Interior Care . . . . . . . . . . . . . . . . 10-77
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-4
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . 8-8, 8-9
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . . 13-9
Compact Spare Tire . . . . . . . . . . 10-65
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 9-28
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . . 4-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-14 Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-12
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Engine Temperature Warning Light . . . . . . . . . . . . . . . 5-22
Cooling System . . . . . . . . . . . . . . . 10-12
Engine Messages . . . . . . . . . . . . 5-34
Courtesy Lamps . . . . . . . . . . . . . . . . 6-5
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Cruise Control . . . . . . . . . . . . . . . . . 9-30 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Messages . . . . . . . . . . . . . . . . . . . . 5-33
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4 Customer Information
Service Publications
Ordering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-14
Daytime Running Lamps/ Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Entry Lighting . . . . . . . . . 6-6
Delayed Exit Lighting . . . . . . . . . . . 6-7
Delayed Headlamps . . . . . . . . . . . . 6-3
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-34
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5

Black plate (4,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
i-4 INDEX
DoorAjar Messages . . . . . . . . . . . . . . . 5-33
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-4
Drive Systems All-Wheel Drive . . . . . . . . . . . .9-26, 10-23
Driver Information Center (DIC) . . . . . . . . . . . 5-24, 5-29
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-47
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-24
Highway Hypnosis . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-4E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-54
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-29
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-29
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-32
Overload . . . . . . . . . . . . . . . . . . . 10-28
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-12
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-22
Cooling System . . . . . . . . . . . . . 10-12
Cooling System Messages . . . 5-34
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-6 Engine (cont'd)
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-21
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-35
Overheated Protection
Operating Mode . . . . . . . . . . . 10-18
Overheating . . . . . . . . . . . . . . . . 10-16
Power Messages . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-22
Running While Parked . . . . . . . . 9-22
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-16
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-52
Event Data Recorders . . . . . . . . 13-14
Extender, Safety Belt . . . . . . . . . . 3-21
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter, Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3

Black plate (5,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
INDEX i-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-55Changing . . . . . . . . . . . . . . . . . . . 10-57
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-81
Fluid Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-21
Power Steering . . . . . . . . . . . . . 10-18
Washer . . . . . . . . . . . . . . . . . . . . . 10-19
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-4
Folding Mirrors . . . . . . . . . . . . . . . . 2-15
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . 9-32
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Cooled . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-43 Additives . . . . . . . . . . . . . . . . . . . . . 9-44
Economy Driving . . . . . . . . . . . . . 1-24
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-46
Filling the Tank . . . . . . . . . . . . . . . 9-44
Foreign Countries . . . . . . . . . . . . 9-44
Gasoline Specifications . . . . . . . 9-44
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Fuel (cont'd)
Recommended . . . . . . . . . . . . . . . 9-43
Requirements, California . . . . . 9-44
System Messages . . . . . . . . . . . . 5-35
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-29
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-29
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-32
G
Garage Door Opener . . . . . . . . . . 5-49Programming . . . . . . . . . . . . . . . . . 5-49
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-44
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12 Gauges (cont'd)
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-14
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5H
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-26
Bulb Replacement . . . . . . . . . . 10-26
Daytime Running Lamps/Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . 6-2
Delayed . . . . . . . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-23
High/Low Beam Changer . . . . . . 6-2

Black plate (7,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
INDEX i-7
LightsAirbag Readiness . . . . . . . . . . . . . 5-15
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-20
Brake System Warning . . . . . . . 5-19
Charging System . . . . . . . . . . . . . 5-16
Cruise Control . . . . . . . . . . . . . . . . 5-24
Engine Coolant Temperature Warning . . . . . . . 5-22
Engine Oil Pressure . . . . . . . . . . 5-22
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On . . . . . . . . . . . . . . . . 5-23
High/Low Beam Changer . . . . . . 6-2
Lane Departure Warning . . . . . . 5-21
Safety Belt Reminders . . . . . . . . 5-14
Security . . . . . . . . . . . . . . . . . . . . . . 5-23
StabiliTrak
®Indicator . . . . . . . . . 5-21
Tire Pressure . . . . . . . . . . . . . . . . . 5-22
Tow/Haul Mode . . . . . . . . . . . . . . . 5-21
Locks Automatic Door . . . . . . . . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-7
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Loss of Control . . . . . . . . . . . . . . . . . 9-5
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-43
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-13
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . . 11-11
Malfunction Indicator Lamp . . . . 5-17
Manual Mode . . . . . . . . . . . . . . . . . . 9-24
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-6
Messages Airbag System . . . . . . . . . . . . . . . . 5-38
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-32
Brake System . . . . . . . . . . . . . . . . 5-33
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-33
Engine Cooling System . . . . . . . 5-34
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-35
Engine Power . . . . . . . . . . . . . . . . 5-35 Messages (cont'd)
Fuel System . . . . . . . . . . . . . . . . . . 5-35
Key and Lock . . . . . . . . . . . . . . . . . 5-36
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
Object Detection System . . . . . 5-36
Ride Control System . . . . . . . . . . 5-38
Security . . . . . . . . . . . . . . . . . . . . . . 5-39
Service Vehicle . . . . . . . . . . . . . . . 5-39
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-39
Transmission . . . . . . . . . . . . . . . . . 5-40
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-32
Vehicle Reminder . . . . . . . . . . . . . 5-41
Vehicle Speed . . . . . . . . . . . . . . . . 5-41
Washer Fluid . . . . . . . . . . . . . . . . . 5-42
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-18
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-16
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-14
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-15
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-16
Manual Rearview . . . . . . . . . . . . . 2-18
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-17
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Mirrors, Interior Rearview . . . . . . 2-17