2014 CHEVROLET SUBURBAN infotainment

(14,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
7-14 Infotainment System
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info:No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly.
No Subscription Please Renew:
The SiriusXM subscription needs to
be reactivated. Contact SiriusXM at
www.siriusxm.com or call 1-866-635-2349 (U.S) and
www.xmradio.ca or call
1-877-209-0079 (Canada).
CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The SiriusXM
receiver in the vehicle could have
previously been in another vehicle.
For security purposes, SiriusXM
receivers cannot be swapped
between vehicles. If this message is
received after having the vehicle
serviced, check with your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the
SiriusXM Radio eight-digit radio ID
label. This label is needed to
activate the service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer. Check Antenna:
If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with your
dealer.
Check XM Receiver: If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.

(15,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
Infotainment System 7-15
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static can
occur, especially around tall
buildings or hills, causing the sound
to fade in and out.
SiriusXM®Satellite Radio
Service
SiriusXM Satellite Radio Service
gives digital radio reception from
coast to coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Rear Side Window
Antenna
The AM-FM antenna is located in
the passenger rear side windows.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass are
not damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between the
grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Notice: Using a razor blade or
sharp object to clear the inside of
the rear side windows may affect
radio reception or damage the
rear side window antenna.
Repairs would not be covered by
the warranty. Do not clear the
inside of the rear side windows
with sharp objects.

(16,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
7-16 Infotainment System
Notice:Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the antenna due to metallic tinting
materials will not be covered by
the warranty.
Satellite Radio Antenna
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system (if
equipped) may be affected if the
sunroof is open.
Audio Players
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD. If a
CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners for
CDs is not advised, due to the risk
of contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.
Notice: If a label is added to a
CD, more than one CD is inserted
into the slot at a time, or an
attempt is made to play scratched
or damaged CDs, the CD player
could be damaged. While using
the CD player, use only CDs in
good condition without any label,
load one CD at a time, and keep the CD player and the loading slot
free of foreign materials, liquids,
and debris.
If an error displays, see
“CD Player
Messages” later in this section.Care of CDs
If playing a CD-R, the sound quality
can be reduced due to CD-R or
CD-RW quality, the method of
recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-R(s) or CD-RW(s) in their
original cases or other protective
cases and away from direct sunlight
and dust. The CD player scans the
bottom surface of the disc. If the
surface of a CD is damaged, such
as cracked, broken, or scratched,
the CD does not play properly or not
at all. Do not touch the bottom side
of a CD while handling it; this could
damage the surface. Pick up CDs
by grasping the outer edges or the
edge of the hole and the outer edge.

(17,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
Infotainment System 7-17
If the surface of a CD is soiled,
clean it with a soft, lint free cloth or
dampen a clean, soft cloth in a mild,
neutral detergent solution mixed
with water. Make sure the wiping
process starts from the center to
the edge.
Inserting a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
Ejecting a CD
ZEJECT:Press and release to
eject the disc. Remove the CD
when Remove Disc displays. If the
disc is not removed, after several
seconds, the disc is automatically
pulled back into the player.
Playing a CD
If the ignition or radio is turned off,
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source. The CD is controlled by the buttons on
the radio faceplate or by the RSA
unit. See
Rear Seat Audio (RSA)
System on page 7-46 for more
information.
When a CD is inserted, the CD
symbol displays on the left side of
the radio display. As each new track
starts to play, the track number
displays.
The CD player can play the smaller
8 cm (3 inch) single CDs with an
adapter ring. Full-size CDs and the
smaller CDs are loaded in the same
manner.
CD/AUX (CD/Auxiliary): Press to
cycle through CD or Auxiliary when
listening to the radio. The CD icon
and a message showing the disc
and/or track number displays when
a CD is in the player. Press again
and the system automatically
searches for an auxiliary input
device, see, Auxiliary Devices on
page 7-31 for more information. If a portable audio player is not
connected,
“No Input Device Found”
displays.
4(Information): Press to display
additional text information related to
the current song. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line. When
information is not available, “NO
INFO” displays.
f(Tune): Turn to select tracks on
the CD that is currently playing.
©SEEK: Press to go to the start of
the current track, if more than ten
seconds on the CD have played.
Press to go to the previous track if
less than ten seconds on the CD
have played.
Press and hold, or press multiple
times to continue moving backward
through the tracks on the CD.
¨SEEK: Press to go to the next
track.

(18,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
7-18 Infotainment System
Press and hold, or press multiple
times to continue moving forward
through the tracks on the CD.
sREV (Fast Reverse):Press
and hold to reverse playback quickly
within a track.
\FWD (Fast Forward): Press
and hold to advance playback
quickly within a track.
RDM (Random): Press to listen to
tracks in random, rather than
sequential order. To use random:
1. Press the softkey positioned under the RDM tab until Random
Current Disc displays.
2. Press the softkey again to turn off random play.
MP3 Supported Files
The Radio with CD (MP3) and the
Radio with USB and CD (MP3),
have the capability of playing an
MP3 CD-R or CD-RW disc. Format
Radios that have the capability of
playing MP3s can play .mp3 or .wma
files that were recorded onto a
CD-R or CD-RW disc. The files can
be recorded with the following fixed
bit rates: 32 kbps, 40 kbps, 56 kbps,
64 kbps, 80 kbps, 96 kbps, 112 kbps,
128 kbps, 160 kbps, 192 kbps,
224 kbps, 256 kbps, and 320 kbps or
a variable bit rate.
Compressed Audio or Mixed Mode
Discs
The radio can play discs that
contain both uncompressed CD
audio and MP3 files. If both formats
are on the disc, the radio reads all
MP3 files first, then the
uncompressed CD audio files.
CD-R or CD-RW Supported File
and Folder Structure
The radio supports:
.Up to 50 folders.
.Up to eight folders in depth.
.Up to 50 playlists.
.Up to 255 files.
.Playlists with an .m3u or .wpl
extension.
.Files with an .mp3, .wma, or .cda
file extension.
Root Directory
The root directory is treated as a
folder. Files are stored in the root
directory when the disc or storage
device does not contain folders.
Files accessed from the root
directory of a CD display as
F1 ROOT.
Empty Folder
Folders that do not contain files are
skipped, and the player advances to
the next folder that contains files.
Order of Play
Compressed audio files are
accessed in the following order:
.Playlists (Px).

(19,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
Infotainment System 7-19
.Files stored in the root directory.
.Files stored in folders in the root
directory.
Tracks are played in the following
order:
.Play begins from the first track in
the first playlist and continues
sequentially through all tracks in
each playlist. When the last
track of the last playlist has
played, play continues from the
first track of the first playlist.
.Play begins from the first track in
the first folder and continues
sequentially through all tracks in
each folder. When the last track
of the last folder has played,
play continues from the first
track of the first folder.
File System and Naming
The song name that displays is the
song name that is contained in the
ID3 tag. If the song name is not
present in the ID3 tag, then the radio displays the file name without
the extension (such as .mp3) as the
track name.
Track names longer than 32
characters or four pages are
shortened. The display does not
show parts of words on the last
page of text and the extension of
the filename is not displayed.
Preprogrammed Playlists
CDs that have preprogrammed
playlists that were created using
WinAmp™, MusicMatch™, or Real
Jukebox™
software can be
accessed, however, there is no
playlist editing capability using the
radio. These playlists are treated as
special folders containing
compressed audio song files.
Playlists that have an .m3u or .pls
file extension and are stored on a
USB device may be supported by
the radio with a USB port.
Playlists can be changed by using
the softkeys below the
S cand
c Ttabs, thefknob, the©SEEK button or the
¨SEEK button. An
MP3 CD-R or CD-RW that has been
recorded without using file folders
can be played. If a CD-R or CD-RW
contains more than the maximum of
50 folders, 15 playlists, and
512 folders and files, the player
allows access and navigates up to
the maximum, but all items over the
maximum are not accessible.
Playing an MP3
4(Information): Press to display
additional text information related to
the current song. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line. When
information is not available, “NO
INFO” displays.
f(Tune): Turn to select MP3 files
on the CD currently playing.

(20,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
7-20 Infotainment System
©SEEK:Press to go to the start of
the track, if more than ten seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK: Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV (Reverse): Press and hold
to reverse playback quickly. Sound
is heard at a reduced volume and
the elapsed time of the file displays.
Release
sREV to resume playing.
\FWD (Fast Forward): Press
and hold to advance playback
quickly. Sound is heard at a reduced
volume and the elapsed time of the
file displays. Release
\FWD to
resume playing. The elapsed time of
the file displays.
S c(Previous Folder): Press
the softkey below the
S ctab to
go to the first track in the previous
folder.
c T(Next Folder): Press the
softkey below the
c Ttab to go to
the first track in the next folder.
RDM (Random): Press to listen to
tracks in random, rather than
sequential order. To use random:
1. Press the softkey positioned under the RDM tab until Random
Current Disc displays.
2. Press the softkey again to turn off random play.
h(Music Navigator): Press the
softkey below the
htab to have
the files played in order by artist or
album. The player scans the disc to
sort the files by artist and album ID3
tag information. It can take several
minutes to scan the disc depending
on the number of files on the disc.
The radio may begin playing while it
is scanning in the background.
When the scan is finished, the disc
begins playing files in order by
artist. The current artist playing is
shown on the second line of the
display. Once all songs by that artist are played, the player moves to the
next artist in alphabetical order and
begins playing files by that artist.
To listen to files by another artist,
press the softkey located below
either arrow tab. The disc goes to
the next or previous artist in
alphabetical order. Continue
pressing either softkey below the
arrow tab until the desired artist
displays.
To change from playback by artist to
playback by album:
1. Press the softkey located below
the Sort By tab.
2. Press one of the softkeys below the Album tab from the sort
screen.
3. Press the softkey below the Back tab to return to the main
music navigator screen.
The album name displays on the
second line between the arrows and
songs from the current album
begins to play. Once all songs from
that album have played, the player

(21,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
Infotainment System 7-21
moves to the next album in
alphabetical order on the CD and
begins playing MP3 files from that
album.
To exit music navigator mode, press
the softkey below the Back tab to
return to normal MP3 playback.
CD Player Messages
CHECK DISC:If this message
displays and/or the CD ejects, it
could be for one of the following
reasons:
.It is very hot. When the
temperature returns to normal,
the CD should play.
.The road is very rough. When
the road becomes smoother, the
CD should play.
.The CD is dirty, scratched, wet,
or upside down.
.The air is very humid. If so, wait
about an hour and try again.
.There could have been a
problem while burning the CD.
.The label could be caught in the
CD player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
CD/DVD Player
Care of the CD and DVD Player
Do not add any label to a disc.
It could get caught in the CD or
DVD player. If a disc is recorded on
a personal computer and a
description label is needed, try
labeling the top of the recorded disc
with a marking pen.
The use of CD/DVD lens cleaners is
not advised, due to the risk of
contaminating the lens of the optics
with lubricants internal to the CD
and DVD player mechanism. Notice:
If a label is added to a
CD, more than one CD is inserted
into the slot at a time, or an
attempt is made to play scratched
or damaged CDs, the CD player
could be damaged. While using
the CD player, use only CDs in
good condition without any label,
load one CD at a time, and keep
the CD player and the loading slot
free of foreign materials, liquids,
and debris.
If an error displays, see “CD
Messages” later in this section.
Care of CDs and DVDs
If playing a CD-R or CD-RW, the
sound quality can be reduced due to
CD-R or CD-RW quality, the method
of recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-Rs or CD-RWs in their
original cases or other protective
cases and away from direct sunlight
and dust. The CD or DVD player
scans the bottom surface of the