2014 CHEVROLET SUBURBAN phone

(2,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
7-2 Infotainment System
.Set up the tone, speaker
adjustments, and preset radio
stations.
For more information, see Defensive
Driving on page 9-3.
This vehicle's audio system may be
equipped with a noise reduction
system which can work improperly if
the audio amplifier, engine
calibrations, exhaust system,
microphones, radio, or speakers are
modified or replaced. This could
result in more noticeable engine
noise at certain speeds.
Notice: Contact your dealer
before adding any equipment.
Adding audio or communication
equipment could interfere with
the operation of the engine, radio,
or other systems, and could
damage them. Follow federal
rules covering mobile radio and
telephone equipment.
The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played even after the ignition is turned off.
See
Retained Accessory Power
(RAP) on page 9-24 for more
information.
Navigation/Radio System
For vehicles with a navigation radio
system, see the separate Navigation
System manual.
Theft-Deterrent Feature
TheftLock®is designed to
discourage theft of the vehicle's
radio by learning a portion of the
Vehicle Identification Number (VIN).
The radio does not operate if it is
stolen or moved to a different
vehicle.

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7-14 Infotainment System
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info:No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly.
No Subscription Please Renew:
The SiriusXM subscription needs to
be reactivated. Contact SiriusXM at
www.siriusxm.com or call 1-866-635-2349 (U.S) and
www.xmradio.ca or call
1-877-209-0079 (Canada).
CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The SiriusXM
receiver in the vehicle could have
previously been in another vehicle.
For security purposes, SiriusXM
receivers cannot be swapped
between vehicles. If this message is
received after having the vehicle
serviced, check with your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the
SiriusXM Radio eight-digit radio ID
label. This label is needed to
activate the service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer. Check Antenna:
If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with your
dealer.
Check XM Receiver: If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.

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Infotainment System 7-15
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static can
occur, especially around tall
buildings or hills, causing the sound
to fade in and out.
SiriusXM®Satellite Radio
Service
SiriusXM Satellite Radio Service
gives digital radio reception from
coast to coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Rear Side Window
Antenna
The AM-FM antenna is located in
the passenger rear side windows.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass are
not damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between the
grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Notice: Using a razor blade or
sharp object to clear the inside of
the rear side windows may affect
radio reception or damage the
rear side window antenna.
Repairs would not be covered by
the warranty. Do not clear the
inside of the rear side windows
with sharp objects.

(31,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 7-31
twice on the remote control, the disc
resumes playing at the beginning of
the disc.
CD/DVD Player Messages
Disc Format Error:This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
the
Zor DVD/CD AUX button is
pressed on the radio.
Optical Error: This message
displays if the disc was inserted
upside down.
Disk Read Error: This message
displays if a disc was inserted with
an invalid or unknown format. Player Error:
This message
displays if there are disc load or
disc eject problems.
.It is very hot. When the
temperature returns to normal,
the disc should play.
.The road is very rough. When
the road becomes smoother, the
disc should play.
.The disc is dirty, scratched, wet,
or upside down.
.The air is very humid. If so, wait
about an hour and try again.
.There was a problem while
burning the disc.
.The label is caught in the CD/
DVD player.
If the disc is not playing correctly, for
any other reason, try a known
good disc.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio displays an error message, write it
down and provide it to your dealer
when reporting the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack
located on the lower right side of the
faceplate can connect to an external
audio device such as an iPod
®,
MP3 player, CD player, for use as
another source for audio listening.
This input jack is not an audio
output; do not plug headphones into
the front auxiliary input jack.
Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See
Defensive Driving on page 9-3 for
more information on driver
distraction.
To use a portable audio player,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
When a device is connected, press

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7-36 Infotainment System
>(Shuffle Off):Press the
softkey below
2to turn shuffle
off. This is the default mode when a
USB storage device or iPod is first
connected.
2(Shuffle All Songs / Shuffle
Songs): Press the softkey below
=orCto shuffle all songs on
the USB storage device or iPod.
C(Shuffle Album): Press the
softkey below
>to shuffle all
songs in the current album on
an iPod.
=(Shuffle Folder): Press the
softkey below
>to shuffle all
songs in the current folder on a USB
storage device.
Rear Seat
Infotainment
Rear Seat Entertainment
(RSE) System
The vehicle may have an Overhead
DVD Rear Seat
Entertainment (RSE) system. The
RSE system works with the
vehicle's audio system. The DVD
player is part of the front radio. The
RSE system includes a radio with a
DVD player, a video display screen,
and if the vehicle has a third row
seat, it could have a second video
display screen, audio/video jacks,
two wireless headphones, and a
remote control. See CD/DVD Player
on page 7-21 for more information
on the vehicle's DVD system.
Before Driving
The RSE is designed for rear seat
passengers only. The driver cannot
safely view the video screen while
driving and should not try to do so. In severe or extreme weather
conditions, the RSE system might
not work until the temperature is
within the operating range. The
operating range for the RSE system
is above
−20°C (−4°F) or below
60°C (140°F). If the temperature of
the vehicle is outside this range,
heat or cool the vehicle until the
temperature is within the operating
range of the RSE system.
Parental Control
The RSE system may have a
Parental Control feature, depending
on which radio the vehicle has. To
start Parental Control, press and
hold the radio power button for more
than two seconds to stop all system
features such as: radio, video
screen, Rear Seat Audio (RSA),
DVD, and/or CD. While Parental
Control is on, a padlock icon
displays.
The radio can be turned back on
with a single press of the power
button, but the RSE system will
remain under Parental Control.

(37,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 7-37
To turn Parental Control off, press
and hold the radio power button for
more than two seconds. The RSE
returns from where it was previously
left and the padlock icon disappears
from the radio display.
Parental Control can also be turned
off by inserting or ejecting any disc,
pressing the play icon on the radio
DVD display menu, or changing an
ignition position.
Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator light
The RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to
Rear Seat Audio (RSA) selections.
These headphones can be used to
listen to the radio, CDs, DVDs,
MP3s, DVD-As, or any auxiliary
source connected to A/V jacks or
the auxiliary input jack, if the vehicle
has this feature. The wireless
headphones have a power button,
channel 1 or 2 switch, and a volume
control.
If the vehicle has a third row video
screen display, it has two additional
headphones.
Push the power button to turn on
the headphones. An indicator light
located on the headphones comeson. If the light comes on, but there
is intermittent sound and/or static on
the headphones, or if the indicator
light does not come on, the batteries
might need to be replaced. See
“Battery Replacement”
later in this
section for more information. Switch
the headphones to Off when not
in use.
Infrared transmitters are located at
the rear of the overhead console.
The headphones shut off
automatically to save the battery
power if the RSE system and RSA
are shut off, or if the headphones
are out of range of the transmitters
for more than three minutes. If you
move too far forward or step out of
the vehicle, the headphones lose
the audio signal.
To adjust the volume on the
headphones, use the volume control
located on the right side.
For optimal audio performance, the
headphones must be worn correctly.
Headphones should be worn with
the headband over the top of the

(38,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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7-38 Infotainment System
head for best audio reception. The
symbol L (Left) appears on the
outside bottom edge of the ear cup
and should be positioned on the left
ear. The symbol R (Right) appears
on the outside bottom edge of the
ear cup and should be positioned on
the right ear.
Notice:Do not store the
headphones in heat or direct
sunlight. This could damage the
headphones and repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
headphones stored in a cool, dry
place.
If the foam ear pads attached to the
headphones become worn or
damaged, the pads can be replaced
separately from the headphone set.
To purchase replacement ear pads,
call 1-888-293-3332, then prompt
zero (0), or contact your dealer. Battery Replacement
To change the batteries on the
headphones:
1. Turn the screw to loosen the
battery door located on the left
side of the headphones. Slide
the battery door open.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly, using
the diagram on the inside of the
battery compartment.
3. Replace the battery door and tighten the door screw.
If the headphones are to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Audio/Video (A/V) Jacks
Yellow: Video Input
White: Left Audio Input
Red: Right Audio Input
The A/V jacks are color coded to
match typical home entertainment
system equipment.
The A/V jacks, located on the rear
of the floor console, allow audio or
video signals to be connected from
an auxiliary device such as a
camcorder or a video game unit to

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Infotainment System 7-39
the RSE system. Adapter
connectors or cables (not included)
may be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer’s
instructions for proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD
player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The audio of the
connected source can be listened to
over the speakers by sourcing the
radio to the auxiliary device or by
sourcing the RSA to the Rear Aux
and listening with the wireless
headphones on Channel 2 or with the wired headphones. See
“Using
the Auxiliary Input Jack” under
Auxiliary Devices on page 7-31 for
more information about changing
the source.
How to Change the RSE Video
Screen Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu. To change any feature:
1. Press the
z(display menu)
button on the remote control.
2. Use the remote control
n,q,
p,o(navigation) arrows and
the
r(enter) button to use the
setup menu.
3. Press the
zbutton again to
remove the setup menu from the
screen.
Audio Output
Audio from the DVD player or
auxiliary inputs can be heard
through the following possible
sources:
.Wireless headphones
.Vehicle speakers
.Vehicle-wired headphone jacks
on the RSA system, if the
vehicle has this feature.
The RSE system always transmits
the audio signal to the wireless
headphones, if there is audio
available. See “Headphones” earlier
in this section for more information.
The DVD player is capable of
outputting audio to the wired
headphone jacks on the RSA
system, if the vehicle has this
feature. The DVD player can be
selected as an audio source on the
RSA system. See Rear Seat Audio
(RSA) System on page 7-46 for
more information.