Black plate (68,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
7-68 Infotainment System
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer for
assistance.
Map Data Updates
The map data provided in the
vehicle is the most up-to-date
information available when the
vehicle was produced. The map
data is updated periodically,
provided that the map information
has changed.
For questions about the operation of
the navigation system or the update
process, contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472)
or go to the center’s website,
www.gmnavdisc.com. If updates are
needed, call the GM Nav Disc
Center or order a new Map Update
online. To order map data, have the vehicle’s Vehicle Identification
Number (VIN) available. See
Vehicle Identification Number (VIN)
on page 12-1.
After receiving the updated map
data, see
Maps on page 7-46.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas which previously had limited
detail. See Map Data Updates on
page 7-68 for more information.
Voice Recognition
Voice recognition allows for
hands-free operation of the
infotainment system features.
Voice recognition can be used when
the radio is on or when Retained
Accessory Power (RAP) is active.
SeeRetained Accessory Power
(RAP) on page 9-18. The system
maintains a minimum volume level.
Using Voice Recognition
1. Pressb/gon the steering
wheel. The audio system mutes.
A voice prompt states, “Please
say a command.” Wait until the
tone is heard before speaking.
If there is no tone, make sure
that the volume is turned up.
While voice recognition is active,
the system displays a
gsymbol
in the top right of the screen.
2. Clearly speak one of the commands listed later in this
section.
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Infotainment System 7-69
Pressb/gtwice on the steering
wheel to skip the voice prompt
messages.
Canceling Voice Recognition
1. Press and release$/ion
the steering wheel control to
cancel a command, if the system
response does not match the
voice command, or say
“Goodbye” or“Cancel.”
2. The system replies, “Goodbye.”
Helpful Hints for Speaking
Commands
.When multiple commands are
available, choose the command
that works best for you.
.Words in parentheses are
optional. For example, for the
command“Tune FM
(frequency),” saying“Tune FM
87.7” or“Tune FM” are both
valid commands.
.When the command is
recognized, the system will
either perform the function or
ask to confirm the choice.
.When the system does not
recognize the command, the
system says “pardon.”
.If experiencing difficulty with the
system recognizing a command,
confirm that the command is
correct. Try saying the command
clearly or wait for a brief moment
after the tone.
.Background noise such as a
climate control fan positioned on
high, open windows, and very
loud outside noises, even if the
windows are closed, can cause
voice commands to be
misunderstood.
.The system is able to recognize
commands in different
languages, such as English,
Canadian French, and Spanish.
The system only recognizes
commands based on the
language selected.
.To increase or decrease the
voice volume during a voice
recognition session, turn the
volume knob of the radio,
or press the volume steering
wheel control. If the volume is
adjusted during a voice
recognition session, a Volume
bar appears on the screen
showing the voice volume level
as it is being adjusted. This also
changes the volume of the
guidance prompts.
.When using navigation
commands, take the time to
become familiar with the
address. Long delays when
giving the address can result in
the system not recognizing the
address or routing to different
location than intended.
.When providing the house
number portion of the address,
the system recognizes both digit
format and numerical text. An
example would be to say,
“3-0-0-0-1”or“Thirty
Thousand One.”
⁐⁃⁍⁵
Black plate (70,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
7-70 Infotainment System
.If the system provides
destination in another country on
several attempts, say the
“Change Country”command and
say the country of interest. The
country default is the United
States. To enter a destination in
Canada or Mexico, the country
will first have to be changed in
the system.
Voice Recognition Help
To enter the help playback session,
clearly speak one of the help
commands.
Help: The system plays back more
specific help commands such as
Radio Settings for the user to
choose from.
Radio: Use this command to learn
about how to select a band (AM,
FM, or XM), and how to change
radio stations by speaking
frequency numbers.
Phone: Use this command to learn
about how to dial, pair a device,
or delete a device. My Media:
Use this command to
learn how to play specific tracks,
artists, albums, devices connected
to the USB port, or to change
sources.
Settings: Use this command to
learn about how to turn Verbose on
or off, or set the language.
Voice Recognition Commands
The following list shows the voice
commands available for the
infotainment system with a brief
description of each. The commands
are listed with the optional words in
parentheses. To use the voice
commands, see the previous
instructions.
Radio Commands
Tune AM, Tune FM, Tune XM,
Tune Pandora, Tune Stitcher:
Instructs the system to go to the
specific band and the last channel. Tune AM (frequency), Tune FM
(frequency), Tune XM (channel
number), or Tune XM (channel
name):
Instructs the system to go
to the specific station.
Thumbs Up: Instructs the system
to give the current song or station a
thumbs up in Pandora or Stitcher.
Thumbs Down: Instructs the
system to give the current song or
station a thumbs down in Pandora
or Stitcher.
Phone Commands
Dial or Call (phone number or
contact): Instructs the system to
start a phone call. For example, say
“Dial 1 248 123 4567.” To call a
phone book contact, say “Dial”or
“Call,” say the name and location,
and then say “Dial.”For example,
say “Call John at Home” or“Call
John at Work.” If a number is not
recognized, the first number in the
list will be called.
Pair or Connect: Instructs the
system to begin pairing a device.
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Infotainment System 7-75
.Virtual Advisor
Virtual Advisor
Choose this option to connect to a
live Advisor.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, i.e. Siri or Voice
Command. See the cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To activate phone voice recognition
system, press and hold
b/gon
the steering wheel for approximately
two seconds.
Bluetooth Phone/
Devices
Bluetooth
Overview
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones and
devices, allowing:
.Placing and receiving hands-free
calls.
.Sharing of the cell phone’s
address book or contact list with
the vehicle. The phone book will
only display when that phone is
connected.
.Placing outgoing calls by voice
recognition.
The system can be used while in
ON/RUN, ACC/ACCESSORY,
or Retained Accessory Power
(RAP). The range of the Bluetooth
system can be up to 9.1 m (30 ft).
The radio can connect to most Bluetooth-enabled phones.
Available features and functions
may be dependent on the device.
On a current phone call screen, an
image of the contact from your
phone's contact list can be
displayed. Not all phones are
compatible with this feature.
Bluetooth Controls
Use the buttons on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
b/g(Push to Talk):
Press to
answer incoming calls and start
voice recognition.
$/i(Mute/End Call): Press to
end a call, decline an incoming call,
or cancel voice recognition.
+
x− (Volume): Press + or−to
increase or decrease the volume.
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Black plate (76,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
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7-76 Infotainment System
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, seeOverview
on page 7-2.
b/>(Phone/Mute): Press to
enter the Phone main menu. Press
and hold to mute or unmute.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
When using voice recognition:
.The system may not recognize
voice commands if there is too
much background noise.
.A tone sounds to indicate that
the system is ready for a voice
command. Wait for the tone and
then speak.
.Speak clearly in a calm and
natural voice.
See Voice Recognition on
page 7-68.
Audio System
Sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
VOL/
Oknob during a call to change
the volume level. The adjusted
volume level remains in memory for
later calls. The system maintains a
minimum volume level.
See Voice Recognition on
page 7-68.
Bluetooth Audio
See Bluetooth Audio on page 7-41.
Pairing with Infotainment
Controls
A Bluetooth-enabled cell phone
must be paired and then connected
to the vehicle before it can be used.
See your cell phone manufacturer's
user guide for Bluetooth functions
before pairing the cell phone. If a
Bluetooth phone is not connected,
calls will be made using OnStar
Hands-Free Calling, if available.
SeeOnStar Overview on page 14-1. Pairing Information
.A Bluetooth-enabled phone and
an audio playback device can be
paired to the system at the
same time.
.Up to five devices can be paired
to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
radio will connect to the first
phone in the list or to the phone
that was previously connected.
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Black plate (77,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
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Infotainment System 7-77
Pairing a Phone/Device
1. Press the CONFIG buttonor
b/>.
2. Select Phone Settings.
3. Select Pair Device (Phone). The radio displays “Please start
Bluetooth search on your phone.
Confirm or enter number:.” If the
device supports a four-digit
Personal Identification Number
(PIN), it will display. The PIN is
used in Step 5.
4. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide.
5. Locate and select the device named after the vehicle make
and model in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3, or to
confirm the six-digit code
matches. The system recognizes
the new connected phone after
the pairing process is complete. 6. If the phone prompts to accept
connection or allow phone book
download, select always accept
and allow. The phone book may
not be available if not accepted.
Some phones will put
connection request or
phonebook request in a pull
down task bar at the top of the
screen. Drag down the task bar
and look for connection/
phonebook request and accept.
7. Repeat to pair additional phones.
Listing All Paired and Connected
Phones/Devices
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Device List.
Deleting a Paired Phone/Device
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Device List. 4. Select the phone to delete and
follow the screen prompts.
Connecting to a Different Phone
To connect to a different phone, the
new phone must be in the vehicle
and available to be connected to the
Bluetooth system before the
process is started.
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Device List.
4. Select the new phone to connect to and follow the screen
prompts.
Pairing with Voice Recognition
A Bluetooth-enabled cell phone
must be paired and then connected
to the vehicle before it can be used.
See the cell phone manufacturer's
user guide for Bluetooth functions
before pairing the cell phone. If a
Bluetooth phone is not connected,
calls will be made using OnStar
Hands-Free Calling, if available.
See OnStar Overview on page 14-1.
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Black plate (78,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
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7-78 Infotainment System
Pairing a Phone
1. Press
b/g. The system
responds “Please say a
command,” followed by a tone.
2. Say “Pair.”The system responds
with “Please search for
Bluetooth devices on your
phone, select your vehicle,
confirm and enter the PIN
provided on the screen.”
3. Start the search for Bluetooth devices on the phone. Then
select the device and follow the
instructions on the phone by
either entering the four-digit PIN
or confirming the six-digit
passcode. The PIN is used in
Step 4.
4. Locate and select the device named after the vehicle make
and model in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3 or to
confirm the six-digit code
matches. The system responds
“successfully paired.” 5. Repeat Steps 1−4 to pair
additional phones.
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “is connected”
after that phone name.
1. Press
b/g. The system
responds “Please say a
command,” followed by a tone.
2. Say “Device List.”
Deleting a Paired Phone
If the phone name to delete is
unknown, see “Listing All Paired
and Connected Phones.”
1. Press
b/g. The system
responds “Please say a
command,” followed by a tone.
2. Say “Delete Device.” 3. The system responds with:
“To
delete a device, please touch its
name on the screen.” Select the
device to delete on the display
and it will be removed.
To cancel this command, press
$/ion the steering wheel
control or press the
/BACK button
on the radio faceplate.
Connecting to a Different Phone
or Device
To connect to a different cell phone,
the system looks for the next
available cell phone. Depending on
the cell phone to be connected, this
command may need to be repeated.
1. Press
b/g. The system
responds “Please say a
command,” followed by a tone.
2. Say “Change Phone.”
.To select a device, press
the name on the display.
.If another cell phone is not
found, the original phone
remains connected.
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Black plate (79,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
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Infotainment System 7-79
Making a Call Using Phone
Book and Infotainment
Controls
For cell phones that support the
phone book feature, the Bluetooth
system can use the contacts stored
on the cell phone to make calls. See
the cell phone manufacturer‘s user
guide or contact the wireless
provider to find out if this feature is
supported.
When a cell phone supports the
phone book feature, the Phone
Book and Call Lists menus are
automatically available.
The Phone Book menu allows
access to the phone book stored in
the cell phone to make a call.
The Call Lists menu allows access
to the phone numbers from the
Incoming Calls, Outgoing Calls, and
Missed Calls menus on the cell
phone to make a call.The radio will display the first 1,000
contacts and the phone numbers for
each contact including Home, Work,
Mobile, and Other.
To make a call using the Phone
Book menu:
1. Press
b/>once on the radio
or the Phone screen button.
2. Select Phone Book.
3. Select the letter group of the phone book entry to scroll
through the list of names/
numbers.
4. Select the name.
5. Select the number to call.
To make a call using the Call
Lists menu:
1. Press
b/>once on the radio
or the Phone screen button.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list. 4. Select the name or number
to call.
Making a Call Using the
Infotainment Controls
To make a call:
1. Press
b/>once on the radio
or the Phone screen button.
2. Press Enter Number.
3. Enter the phone number.
4. Select OK to start dialing the number.
5. Select Call to place the call.
To make a call using voice
recognition, see “Making a Call”
under Bluetooth on page 7-75.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
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