2014 CHEVROLET SILVERADO infotainment

Black plate (54,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-54 Infotainment System
INCLUDING, WITHOUT
LIMITATION, ANY WARRANTIES
OR CONDITIONS OF TITLE,
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MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
ANY WARRANTIES OR OTHER
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MANUFACTURER OR ITS
DISTRIBUTOR(S) THAT DIFFER
FROM THIS LICENSE ARE
OFFERED BY THE
MANUFACTURER OR ITS
DISTRIBUTOR(S) ALONE AND
NOT BY QSSC, ITS AFFILIATES
OR THEIR LICENSORS. YOU
ASSUME ANY RISKS
ASSOCIATED WITH YOUR USE
OF THE SOFTWARE UNDER THIS
LICENSE.
EXCEPT TO THE EXTENT
OTHERWISE REQUIRED BY
APPLICABLE LAW (SUCH AS IN
THE CASE OF DELIBERATE OR
GROSSLY NEGLIGENT ACTS), IN
NO EVENT SHALL QSSC, ITS
AFFILIATES OR THEIR
LICENSORS BE LIABLE TO YOUUNDER ANY LEGAL THEORY,
WHETHER IN TORT (INCLUDING
NEGLIGENCE), CONTRACT OR
OTHERWISE, FOR DAMAGES,
INCLUDING ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES
OF ANY CHARACTER ARISING AS
A RESULT OF THIS LICENSE OR
OUT OF THE USE OR INABILITY
TO USE THE PRODUCT
(INCLUDING BUT NOT LIMITED
TO DAMAGES FOR LOSS OF
GOODWILL, WORK STOPPAGE,
PRODUCT FAILURE OR
MALFUNCTION, OR ANY AND ALL
OTHER COMMERCIAL DAMAGES
OR LOSSES), EVEN IF QSSC, ITS
AFFILIATES OR THEIR
LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
WMA
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intellectual property rights of
Microsoft. Use or distribution of
such technology outside of this
product is prohibited without a
license from Microsoft.
For more information on the
Software, including any open source
software license terms (and
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copyright attributions applicable to
the Runtime Configuration indicated
above, please contact the
Manufacturer or contact QSSC at
175 Terence Matthews Crescent,
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Black plate (3,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Driving and Operating 9-3
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3-12.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.

Black plate (64,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
9-64 Driving and Operating
Warning (Continued)
Under many conditions, these
systems will not:
.Detect children, pedestrians,
bicyclists, or animals.
.Detect vehicles or objects
outside the area monitored by
the system.
.Work at all driving speeds.
.Warn you or provide you with
enough time to avoid a crash.
.Work under poor visibility or
bad weather conditions.
.Work if the detection sensor
is not cleaned or is covered
by ice, snow, mud, or dirt.
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes. Audible or Safety Alert Seat
Some driver assistance features
alert the driver of obstacles by
beeping. To change the volume of
the warning chime, see
“Comfort
and Convenience” underVehicle
Personalization on page 5-46.
If equipped with the Safety Alert
Seat, the driver seat cushion may
provide a vibrating pulse alert
instead of beeping. To change this,
see “Collision/Detection Systems”
under Vehicle Personalization on
page 5-46.
Assistance Systems for
Parking or Backing
When the vehicle is in R (Reverse),
the Rear Vision Camera (RVC) and
Rear Parking Assist may help the
driver to avoid a crash or to reduce
crash damage. Some models may
also have Front Parking Assist.
The RVC and Rear Parking Assist
will not work properly if the tailgate
is down. If the tailgate is down, do
not use these systems.
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the center stack display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press a
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of 8 km/h (5 mph).

Black plate (67,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Driving and Operating 9-67
Front and Rear Parking Assist can
be turned off, on, or on with towbar
through vehicle personalization. See
“Parking Assist”underVehicle
Personalization on page 5-46. If the
parking assist is turned off through
vehicle personalization, the park
assist button on the center stack will
be disabled. To turn the parking
assist on again, select On in the
vehicle personalization menu. The
On with Towbar setting allows for
the parking assist to work properly
with a small item attached to the
trailer hitch. Turn off parking assist
when towing a trailer.
To turn the Rear Vision Camera
(RVC) system rear parking assist
symbols or guidance lines on or off:
1. On the infotainment system Home screen, press the Settings
screen button, or turn the MENU
knob to highlight Settings and
press MENU.
2. Select Rear Camera. 3. Press Rear Park Assist Symbols
or Guidance Lines and then
select Off or On.
Disconnecting the Rear Vision
Camera (RVC)
The RVC must be disconnected if
the tailgate needs to be removed.
The RVC is disconnected by
removing the connector from the
electrical junction block mounted on
the left side of the cross member of
the vehicle frame. After
disconnecting, the cap mounted
next to the camera connector must
be relocated so that the open
terminals on the junction block are
covered.
Assistance Systems for
Driving
If equipped, when driving the
vehicle, Forward Collision Alert
(FCA) and Lane Departure Warning
(LDW) can help to avoid a crash or
reduce crash damage.
Forward Collision Alert
(FCA) System
The FCA system may help to avoid
or reduce the harm caused by
front-end crashes. FCA provides a
red flashing alert on the windshield,
and beeps or pulses the Safety Alert
Seat when approaching a vehicle
directly ahead too quickly. FCA also
provides a visual alert if following
another vehicle much too closely.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 40 km/h (25 mph).

Black plate (1,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-13
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-14
Infotainment System . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (15,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Customer Information 13-15
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology inGM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (6,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
i-6 INDEX
Gauges (cont'd)Speedometer . . . . . . . . . . . . . . . . . 5-13
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . . 5-13
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-16
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-77
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-39
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-39
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-39
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-39
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-40
High-Beam On Light . . . . . . . . . . 5-29
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-29
Heated
Steering Wheel . . . . . . . . . . . . . . . . 5-4
Heated and Cooled Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater Engine Coolant . . . . . . . . . . . . . . . 9-30
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3
High-Beam On Light . . . . . . . . . . . 5-29
Highway Hypnosis . . . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . . . 9-12
Hill Descent Control (HDC) . . . . 9-59
Hill Descent Control Light . . . . . . 5-26
Hill Start Assist (HSA) . . . . . . . . . 9-57
Home Page . . . . . . . . . . . . . . . . . . . . . 7-5
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
Hydraulic Clutch . . . . . . . . . . . . . . 10-18
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-28
Ignition Positions . . . . . . . . . . . . . . 9-25
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-37
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 5-26
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-39
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . 5-10
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-18
Internet Radio Pandora . . . . . . . . . . . . . . . . . . . . . . 7-12
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii

Black plate (9,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
INDEX i-9
O
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . . . 5-39
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-13 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . 10-10
Engine Oil Life System . . . . . 10-13
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Older Children, Restraints . . . . . 3-37
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-31
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2 OnStar
®System . . . . . . . . . . . . . . . 7-23
Ordering
Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-26
Overheating, Engine . . . . . . . . . . 10-24
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
P
Pandora Internet Radio . . . . . . . . 7-12
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-30
Shifting Out of . . . . . . . . . . . . . . . . 9-32
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-32
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-55
Brake and P (Park)Mechanism Check . . . . . . . . 10-38
Over Things That Burn . . . . . . . 9-33
Parking or Backing
Assistance Systems . . . . . . . . . . 9-64
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-20 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Passenger Sensing System . . . 3-30
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-46
Phone Bluetooth . . . . . . . . 7-32, 7-34, 7-38, 7-43, 7-48
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . 9-106
Port
USB . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . . 6-9
Retained Accessory (RAP) . . . 9-29
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-27
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-19