
Black plate (33,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-33
Warning (Continued)
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons on the instrument
panel, faceplate, and the steering
wheel to operate the Bluetooth
system.
Steering Wheel Controls
g(Push to Talk): Press to answer
incoming calls, confirm system
information, and start voice
recognition.
c(End Call): Press to end a call,
reject a call, or cancel an operation.
Press to mute or unmute the
infotainment system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 7-3.
MENU: Turn to scroll through a list.
Press to select the highlighted list
option.
{(Home Page): Press to go to the
Home Page. See Home Page on
page 7-5. PHONE:
Select to enter the phone
main menu. See Bluetooth
(Infotainment Controls - Base
Radio) on page 7-34 orBluetooth
(Voice Recognition - Base Radio) on
page 7-38 orBluetooth (Overview)
on page 7-32 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-43 or
Bluetooth (Voice Recognition - Base
Connected Radio) on page 7-48.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.

Black plate (37,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-37
3. Turn the MENU knob to highlightthe contact or the phone
number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob and press to select Keypad.
3. Turn the MENU knob to highlight the first digit and press to select.
Continue this process through
the number. To call, press the
button just below the CALL
screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
.Pressgon the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
.Press the button just below the
IGNORE screen button.
.Presscon the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Presscon the steering wheel
controls.
.Do nothing.

Black plate (38,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-38 Infotainment System
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Presscon the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button. From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To use voice recognition, pressg
on the steering wheel. Use the
commands below for the various
voice features. For additional
information, say
“Help”while you
are in a voice recognition menu.
Pairing
Pairing a Phone
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four-digit
Personal Identification Number
(PIN). The PIN is used in Step 5. 4. Start the pairing process on the
cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. The system responds
with “
successfully paired” after the
pairing process is complete.
6. Repeat Steps 1−5 to pair additional phones.

Black plate (47,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-47
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
.Pressgon the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
.Press the button just below the
IGNORE screen button.
.Presscon the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work. Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Presscon the steering wheel
controls.
.Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Presscon the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.

Black plate (48,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-48 Infotainment System
Bluetooth (Voice
Recognition - Base
Connected Radio)
Using Bluetooth Voice
Recognition
To use voice recognition, press thegbutton on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition on page 7-25 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed by
a tone. 2. Say
“Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call” and then say
the contact name. For example
“Call John at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency (US and
Canada)
1. Press
g. The system responds
“Command Please,” followed by
a tone. 2. Say
“Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Calling 066 Emergency (Mexico)
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call.”
3. Say “066.”
4. Say “Dial”or“Call.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Switch Phone”
Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.

Black plate (1,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Driving . . . . . . . . . . . . . . 9-6
Driving on Wet Roads . . . . . . . . 9-11
Highway Hypnosis . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . 9-12
Winter Driving . . . . . . . . . . . . . . . 9-13
If the Vehicle Is Stuck . . . . . . . . 9-14
Vehicle Load Limits . . . . . . . . . . 9-16
Truck-Camper LoadingInformation . . . . . . . . . . . . . . . . . 9-22
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-24
Adjustable Throttle and BrakePedal . . . . . . . . . . . . . . . . . . . . . . . 9-24
Ignition Positions . . . . . . . . . . . . 9-25 Starting the Engine . . . . . . . . . . 9-27
Fast Idle System . . . . . . . . . . . . . 9-28
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . 9-29
Engine Coolant Heater . . . . . . . 9-30
Shifting Into Park . . . . . . . . . . . . 9-30
Shifting out of Park . . . . . . . . . . 9-32
Parking (Manual
Transmission) . . . . . . . . . . . . . . 9-32
Parking over Things That Burn . . . . . . . . . . . . . . . . . . 9-33
Active Fuel Management
®. . . 9-33
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-33
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . 9-34
Automatic Transmission
Automatic Transmission . . . . . 9-34
Manual Mode . . . . . . . . . . . . . . . . 9-37
Tow/Haul Mode . . . . . . . . . . . . . . 9-39
Manual Transmission
Manual Transmission . . . . . . . . 9-40
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . 9-42
Brakes
Antilock Brake
System (ABS) . . . . . . . . . . . . . . 9-54
Parking Brake . . . . . . . . . . . . . . . 9-55
Brake Assist . . . . . . . . . . . . . . . . . 9-56
Hill Start Assist (HSA) . . . . . . . 9-57
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . 9-57
Hill Descent Control (HDC) . . . . . . . . . . . . . . 9-59
Locking Rear Axle . . . . . . . . . . . 9-60
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-60
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . . . . . . . . 9-63
Assistance Systems for Parking or Backing . . . . . . . . . 9-64
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . 9-67
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 9-67
Lane Departure Warning (LDW) . . . . . . . . . . . . . 9-70

Black plate (3,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Driving and Operating 9-3
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3-12.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.

Black plate (4,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering (All
Except 6.0L and 6.6L)
If the vehicle has electric power
steering, it does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort. See your dealer if
there is a problem.If the steering wheel is turned until it
reaches the end of its travel, and is
held in that position for an extended
period of time, power steering assist
may be reduced.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See specific vehicle steering
messages under
Steering System
Messages on page 5-42.Hydraulic Power Steering
If the vehicle has hydraulic power
steering, it may require
maintenance. See Power Steering
Fluid (6.0L V8 and 6.6L V8 Engines)
on page 10-27 orPower Steering
Fluid (4.3L V6, 5.3L V8, and 6.2L
V8 Engines) on page 10-27. If power steering assist is lost
because the engine stops or a
system malfunctions, the vehicle
can be steered but may require
increased effort.
See your dealer if there is a
problem.
{Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
for more than 15 seconds,
damage may occur to the power
steering system and there may be
loss of power steering assist.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve.