
Black plate (28,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-28 Infotainment System
.Usually Phone and Audio
commands can be spoken in a
single command.
For example,“Call David Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call David Smith
at work.”Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other screens.
Scrolling can be used to help
display other entries from the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt “Make your
selection from the list using the
manual controls or press the Back
button to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out. The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say
“Back” or press the Back button
to go to the previous screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the
infotainment screen. Press the
Dismiss button to make the pop-up
go away.

Black plate (26,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
9-26 Driving and Operating
2. Shift the vehicle to neutral. Thiscan be done while the vehicle is
moving. After shifting to neutral,
continue to firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop. Shift to P (Park) with an automatic
transmission, or Neutral with a
manual transmission. Turn the
ignition to LOCK/OFF.
4. Set the parking brake. See Parking Brake on page 9-55.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency. If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
On vehicles with an automatic
transmission, the shift lever must be
in P (Park) to turn the ignition switch
to LOCK/OFF.
{Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.
2 (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate
while the engine is off. It also
unlocks the steering wheel. Use this
position if the vehicle must be
pushed or towed. 3 (ON/RUN):
This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position on automatic transmission
vehicles.
If the key is left in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. The vehicle may not
start if the battery is allowed to drain
for an extended period of time.
4 (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.

Black plate (34,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
9-34 Driving and Operating
Warning (Continued)
.There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See Shifting Into Park on page 9-30
and Engine Exhaust on page 9-33.
If the vehicle has a manual
transmission, see Parking (Manual
Transmission) on page 9-32.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9-77.
Automatic
Transmission
If equipped, there is an electronic
shift lever position indicator within
the instrument cluster. This display
comes on when the ignition key is
turned to the ON/RUN position.
There are several different positions
for the shift lever.
Heavy-Duty 6-Speed Automatic
Transmission Shown, Light Duty
6-Speed Similar
See “Range Selection Mode” under
Manual Mode on page 9-37.
P (Park): This position locks the
rear wheels. It is the best position to
use when starting the engine
because the vehicle cannot move
easily. When parked on a hill,

Black plate (39,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Driving and Operating 9-39
Gear before shifting from D
(Drive) to M (Manual Mode)6th 5th 4th 3rd 2nd 1st
Range after shifting from D
(Drive) to M (Manual Mode) M4 M4 M3 M2 M2 M1
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode on page 9-39.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
If the vehicle has an exhaust brake,
it can also be used, but will not
automatically downshift the
transmission. See “Exhaust Brake”
in the Duramax diesel supplement.
{Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
(Continued)
Caution (Continued)
the vehicle warranty. If you are
stuck, do not spin the tires. When
stopping on a hill, use the brakes
to hold the vehicle in place.
Low Traction Mode
Low Traction Mode assists in
vehicle acceleration when road
conditions are slippery, such as with
ice or snow. While the vehicle is at a
stop, select M2 using Range
Selection Mode. This will limit
torque to the wheels and help to
prevent the tires from spinning.
Tow/Haul Mode
Vehicles with an automatic
transmission have a Tow/Haul
Mode. The Tow/Haul Mode adjusts
the transmission shift pattern to
reduce shift cycling, providing
increased performance, vehicle
control, and transmission cooling
when driving down steep hills or
mountain grades, towing, or hauling
heavy loads.
The selector button is on the end of
the shift lever. Turn the Tow/Haul
Mode on and off by pressing the
button. When the Tow/Haul Mode is
enabled, a light on the instrument
cluster will come on.
SeeTow/Haul Mode Light on
page 5-26 andHill and Mountain
Roads on page 9-12.

Black plate (58,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
9-58 Driving and Operating
vehicle wheel brakes to assist the
driver in keeping the vehicle on the
intended path. Trailer Sway Control
(TSC) is also on automatically when
the vehicle is started. SeeTrailer
Sway Control (TSC) on page 9-101.
If cruise control is being used and
traction control or StabiliTrak begins
to limit wheel spin, cruise control will
disengage. Cruise control may be
turned back on when road
conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow. See
If the Vehicle Is Stuck on
page 9-14 and“Turning the
Systems Off and On” later in this
section.
When the transfer case is in
Four-Wheel Drive Low, the stability
system is automatically disabled,
the StabiliTrak OFF light comes on,
and the appropriate message will
appear on the DIC. Both traction
control and StabiliTrak are
automatically disabled in this
condition.
The indicator light for both systems
is in the instrument cluster. This
light will:
.Flash when TCS is limiting
wheel spin.
.Flash when StabiliTrak is
activated.
.Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.

Black plate (59,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Driving and Operating 9-59
Turning the Systems Off
and On
The button for TCS and StabiliTrak
is on the center stack.
{Caution
Do not repeatedly brake or
accelerate heavily when TCS is
off. The vehicle driveline could be
damaged.
To turn off only TCS, press and
release the
gbutton. The traction
off light
idisplays in the instrument
cluster. The appropriate message
will display in the DIC. See Ride
Control System Messages on
page 5-40. To turn TCS on again, press and release the
gbutton. The
traction off light
idisplayed in the
instrument cluster will turn off.
If TCS is limiting wheel spin when
the
gbutton is pressed, the system
will not turn off until the wheels stop
spinning.
To turn off both TCS and StabiliTrak,
press and hold the
gbutton until
the traction off light
iand the
StabiliTrak OFF light
gcome on
and stay on in the instrument
cluster, then release. The
appropriate message will display in
the DIC. See Ride Control System
Messages on page 5-40.
To turn TCS and StabiliTrak on
again, press and release the
g
button. The traction off lightiand
the StabiliTrak OFF light
gin the
instrument cluster turn off. StabiliTrak will automatically turn on
if the vehicle exceeds 56 km/h
(35 mph). Traction control will
remain off.
The vehicle has a Trailer Sway
Control (TSC) feature and a Hill
Start Assist (HSA) feature. See
Trailer Sway Control (TSC) on
page 9-101
orHill Start Assist
(HSA) on page 9-57.
Adding accessories can affect the
vehicle performance. See
Accessories and Modifications on
page 10-3.
Hill Descent
Control (HDC)
If equipped, HDC can be used when
driving downhill. It sets and
maintains vehicle speed while
descending a very steep incline in a
forward or reverse gear.
The HDC switch is on the center
stack, below the climate controls.

Black plate (60,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
9-60 Driving and Operating
Press5to enable or disable HDC.
Vehicle speed must be below
50 km/h (31 mph).
The HDC light displays on the
instrument cluster when enabled.
HDC can maintain vehicle speeds
between 3 and 22 km/h (2 and
14 mph) on an incline greater than
or equal to a 10% grade. A blinking
HDC light indicates that the system
is actively applying the brakes to
maintain vehicle speed.
When HDC is set, that is the initial
set speed. It can be increased or
decreased by applying the
accelerator or brake pedal. This
adjusted speed becomes the new
set speed. HDC will remain enabled between
22 and 60 km/h (14 and 37 mph),
however vehicle speed cannot be
set or maintained in this range.
It will automatically disable if the
vehicle speed is above 80 km/h
(50 mph) or above 60 km/h
(37 mph) for at least 30 seconds.
5
must be pressed again to
re-enable HDC.
When enabled, if the vehicle is at a
speed above 22 km/h (14 mph) and
less than 60 km/h (37 mph), a DIC
message will display.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Cruise Control
{Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use the
cruise control on winding roads or
in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
With cruise control a speed of about
40 km/h (25 mph) or more can be
maintained without keeping your
foot on the accelerator. Cruise
control does not work at speeds
below about 40 km/h (25 mph).
If the brakes are applied, the cruise
control disengages.

Black plate (61,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Driving and Operating 9-61
If equipped with an Allison or
Hydra-Matic 6-speed automatic
transmission, see“Tow/Haul Mode
Grade Braking” underTow/Haul
Mode on page 9-39 for an
explanation of how cruise control
interacts with the Range Selection
Mode, Tow/Haul Mode, and Grade
Braking systems.
If the cruise control is being used
and the Traction Control (TCS)
system or StabiliTrak begins to limit
wheel spin, the cruise control will
automatically disengage. See
Traction Control/Electronic Stability
Control on page 9-57. When road
conditions allow the cruise control to
be safely used again, it can be
turned back on.
5(On/Off): Press to turn the
system on or off. The indicator light
is white when cruise control is on
and turns off when cruise control
is off.
+RES (Resume/Accelerate):
Press briefly to make the vehicle
resume to a previously set speed,
or press and hold to accelerate.
If cruise control is already active,
use to increase vehicle speed. SET−
(Set/Coast): Press briefly to
set the speed and activate cruise
control. If cruise control is already
active, use to decrease vehicle
speed.
*(Cancel): Press to disengage
cruise control without erasing the
set speed from memory.
Setting Cruise Control
If the cruise button is on when not in
use, it could get pressed and go into
cruise when not desired. Keep the
cruise control button off when cruise
is not being used.
The cruise control light on the
instrument cluster will come on
green after the cruise control has
been set to the desired speed.
1. Press
5to turn the cruise
system on.
2. Get up to the desired speed.
3. Press and release the SET− button on the steering wheel.
4. Remove foot from the accelerator.