
Black plate (14,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-14 Infotainment System
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached,
,or next
arrow will not skip the currently
playing track, but the
,feedback
will be recorded.
Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry (RKE) transmitter at least 6 m
(20 ft) away from the vehicle. 3. Wait about 30 seconds, and try
to connect the device again. See
Auxiliary Jack on page 7-21 or
Bluetooth (Infotainment Controls
- Base Radio) on page 7-34 or
Bluetooth (Voice Recognition -
Base Radio) on page 7-38 or
Bluetooth (Overview) on
page 7-32 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-43
or Bluetooth (Voice Recognition
- Base Connected Radio) on
page 7-48.
Unable to Start Pandora
If the device is unable to launch
Pandora:.Check that the latest version of
Pandora is installed.
.Check that there is an active
account logged into Pandora.
.Have at least one station
created.
.For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
.For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
.Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-buttons, the
message “Thumbs Down Error” or
“Thumbs Up Error” will display.
Press OK to dismiss.

Black plate (25,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-25
.If the vehicle is not equipped
with OnStar, the navigation
application icon is removed from
the home screen and
applications tray, so this view is
not accessible.
Mutually Exclusive from
Embedded Navigation
If the vehicle has both a built in
navigation system and OnStar, the
system only allows one application
at a time. If an OnStar Turn-by-Turn
route is in progress, all internal
navigation functions are disabled
until the route is completed.
When the navigation application is
selected, OnStar Turn-by-Turn
screens display.
Canceling an Embedded Route
If a route is in progress using the
vehicle navigation system and an
OnStar Turn-by-Turn is requested,
the vehicle navigation system route
is cancelled automatically. The embedded route can only be
resumed manually after completing
or canceling the Turn-by-Turn route.
Canceling a Turn-by-Turn Route
If a route is in progress using
OnStar Turn-by-Turn navigation,
and a route is requested using the
vehicle navigation system, a pop-up
is displayed confirming that the
Turn-by-Turn route should be
cancelled.
OnStar Canceling an Embedded
Navigation
OnStar is able to remotely cancel
the vehicle navigation system
routes. If, while connected to
OnStar, an Advisor is requested, all
active vehicle navigation routes in
the vehicle will be cancelled.Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
gbutton on the steering
wheel or select the
gon the screen
display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands.

Black plate (27,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-27
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is pressing on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.Canceling Voice Recognition
.Press the Home screen button.
This will terminate the voice
recognition session.
.Press or say“Cancel”or“Exit” to
terminate the voice recognition
session and display the screen
from which voice recognition
was initiated.
.Pression the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition
was initiated.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form (English
only), or direct commands that state
the application and the task. For languages that do not support
natural language commands in
sentence form, use the direct
commands shown as examples on
the display screen.
For best results:
.Listen for the prompt and wait
for the beep before saying a
command or reply.
.Say
“Help” or look at the screen
display for commands.
.Voice recognition system prompt
can be interrupted during a
prompt by pressing
gagain.
For example, if the prompt
seems to be taking too long to
finish, or if what is being
prompted causes a need for an
immediate reply, press
gagain
and wait for the beep.
.Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.

Black plate (33,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-33
Warning (Continued)
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons on the instrument
panel, faceplate, and the steering
wheel to operate the Bluetooth
system.
Steering Wheel Controls
g(Push to Talk): Press to answer
incoming calls, confirm system
information, and start voice
recognition.
c(End Call): Press to end a call,
reject a call, or cancel an operation.
Press to mute or unmute the
infotainment system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 7-3.
MENU: Turn to scroll through a list.
Press to select the highlighted list
option.
{(Home Page): Press to go to the
Home Page. See Home Page on
page 7-5. PHONE:
Select to enter the phone
main menu. See Bluetooth
(Infotainment Controls - Base
Radio) on page 7-34 orBluetooth
(Voice Recognition - Base Radio) on
page 7-38 orBluetooth (Overview)
on page 7-32 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-43 or
Bluetooth (Voice Recognition - Base
Connected Radio) on page 7-48.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.

Black plate (28,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
9-28 Driving and Operating
damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to the
ACC/ACCESSORY or LOCK/
OFF position.
When the low fuel warning light
is on and the FUEL LEVEL LOW
message is displayed in the
Driver Information Center (DIC),
the Computer-Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
{Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage(Continued)
Caution (Continued)
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below
−18°C or 0°F), it could be
flooded with too much gasoline.
Try pushing the accelerator
pedal all the way to the floor and
holding it there while holding the
key in START for up to
15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, do the same
thing. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the engine and transmission gently
until the oil warms up and
lubricates all moving parts.
Fast Idle System
If equipped, this feature is available
only with cruise control. The manual
fast idle switch is operated using the
cruise control buttons on the left
side of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.The parking brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving
and the accelerator must not be
pressed.
To control the fast idle:
.To enable the Fast Idle System,
press and release the cruise
control on/off button and ensure
that the switch indicator light
is lit.

Black plate (38,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
9-38 Driving and Operating
To use this feature:
1. Move the shift lever toM (Manual Mode).
2. Press the plus/minus buttons on the shift lever to select the
desired range of gears for
current driving conditions.
When the shift lever is moved from
D (Drive) to M (Manual Mode), a
number displays next to the M,
indicating the current transmission
range.
This number is the highest gear that
the transmission will command while
operating in M (Manual Mode). All
gears below that number are
available. As driving conditions
change, the transmission can automatically shift to lower gears.
For example, when M5 is selected,
1 (First) through 5 (Fifth) gears are
automatically shifted by the
transmission, but 6 (Sixth) cannot
be used until the plus/minus button
on the shift lever is used to change
to the range.
In vehicles with gasoline engines,
when the shift lever is moved from
D (Drive) to M (Manual Mode), a
downshift may occur. The gear that
the transmission is operating in
when the shift lever is moved from
D (Drive) to M (Manual Mode)
determines if a downshift occurs.
See the following chart.

Black plate (98,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
9-98 Driving and Operating
Trailer Brake Control Panel
1. Manual Trailer Brake ApplyLever
2. Trailer Gain Adjustment Buttons
The ITBC system has a control
panel on the instrument panel to the
left of the steering column. See
Instrument Panel on page 1-2. The
control panel allows adjustment to
the amount of output, referred to as
Trailer Gain, available to the trailer
brakes and allows manual
application of the trailer brakes. The
Trailer Brake Control Panel is used along with the Trailer Brake Display
Page on the DIC to adjust and
display power output to the trailer
brakes.
Trailer Brake DIC Display Page
The ITBC system displays
messages in the Driver Information
Center (DIC).
The display page indicates Trailer
Gain setting, power output to the
trailer brakes, trailer connection, and
system operational status.
To display the Trailer Brake Display
Page do any of the following:
.Scroll through the DIC menu
pages.
.Press a Trailer Gain button—If
the Trailer Brake Display Page is
not currently displayed, press a
Trailer Gain button to recall the
current Trailer Gain setting.
Each press and release of the
gain buttons will then change the
Trailer Gain setting.
.Activate the Manual Trailer
Brake Apply Lever.
TRAILER GAIN: This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
To adjust the Trailer Gain, press one
of the Trailer Gain Adjustment
buttons. Press and hold a gain
button to continuously adjust the
Trailer Gain. To turn the output to
the trailer off, adjust the Trailer Gain
setting to 0.0 (zero).
TRAILER OUTPUT: Displays any
time a trailer with electric brakes is
connected. Output to the trailer
brakes is based on the amount of
vehicle braking present and relative
to the Trailer Gain setting. Output is
displayed from 0 to 100% for each
gain setting.
The Trailer Output will indicate “- - -
- - -” on the Trailer Brake Display
Page whenever the following occur:
.No trailer is connected.
.A trailer without electric brakes
is connected (no DIC message
displayed).

Black plate (99,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Driving and Operating 9-99
.A trailer with electric brakes has
become disconnected (a
CHECK TRAILER WIRING
message will also display on
the DIC).
.There is a fault present in the
wiring to the trailer brakes (a
CHECK TRAILER WIRING
message will also display on
the DIC).
.The ITBC system is not working
due to a fault (a SERVICE
TRAILER BRAKE SYSTEM
message will also display in
the DIC).
Manual Trailer Brake Apply
The Manual Trailer Brake Apply
Lever is used to apply the trailer ’s
electric brakes independent of the
vehicle’s brakes. Sliding the lever to
the left will apply only the trailer
brakes. Use this lever to adjust
Trailer Gain to properly adjust the
power output to the trailer brakes. The trailer's and the vehicle's brake
lamps will come on when either
vehicle brakes or manual trailer
brakes are applied.
Trailer Gain Adjustment Procedure
Trailer Gain should be set for a
specific trailering condition and must
be adjusted any time vehicle
loading, trailer loading, or road
surface conditions change.
{Warning
Trailer brakes that are
over-gained or under-gained may
not stop the vehicle and the trailer
as intended and can result in a
crash. Always follow the
instructions to set the Trailer Gain
for the proper trailer stopping
performance.
Use the following to adjust Trailer
Gain for each towing condition:
1. Drive the vehicle with the trailer
attached on a level road surface
representative of the towing
condition and free of traffic at
about 32 to 40 km/h (20 to
25 mph) and fully apply the
Manual Trailer Brake Apply
Lever.
Adjusting Trailer Gain at speeds
lower than 32 to 40 km/h (20 to
25 mph) may result in an
incorrect gain setting.
2. Adjust the Trailer Gain, using the Trailer Gain Adjustment Buttons,
to just below the point of trailer
wheel lock-up, indicated by
trailer wheel squeal or tire
smoke when a trailer wheel
locks.
Trailer wheel lock-up may not
occur if towing a heavily loaded
trailer. In this case, adjust the
Trailer Gain to the highest
allowable setting for the towing
condition.