Black plate (1,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Theft-Deterrent Feature . . . . . . . 7-2
Overview . . . . . . . . . . . . . . . . . . . . . . 7-3
Home Page . . . . . . . . . . . . . . . . . . . 7-5
Software Updates . . . . . . . . . . . . . 7-8
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-8
Satellite Radio . . . . . . . . . . . . . . . 7-10
Radio Reception . . . . . . . . . . . . . 7-11
Fixed Mast Antenna . . . . . . . . . 7-12
Multi-Band Antenna . . . . . . . . . . 7-12
Pandora Internet Radio . . . . . . 7-12
Audio Players
CD Player . . . . . . . . . . . . . . . . . . . 7-16
USB Port . . . . . . . . . . . . . . . . . . . . 7-18
SD Card Reader . . . . . . . . . . . . . 7-21
Auxiliary Jack . . . . . . . . . . . . . . . . 7-21
Bluetooth Audio . . . . . . . . . . . . . . 7-22
Navigation
OnStar®System . . . . . . . . . . . . . 7-23
Voice Recognition
Voice Recognition . . . . . . . . . . . 7-25
Phone
Bluetooth (Overview) . . . . . . . . 7-32
Bluetooth (InfotainmentControls - Base Radio) . . . . . 7-34
Bluetooth (Voice Recognition - Base Radio) . . . . . . . . . . . . . . . . 7-38
Bluetooth (Infotainment Controls - Base Connected
Radio) . . . . . . . . . . . . . . . . . . . . . . 7-43
Bluetooth (Voice Recognition - Base Connected Radio) . . . . 7-48
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . 7-49
Introduction
Infotainment
Read the following pages to
become familiar with the
infotainment system featured in this
owner manual.
{Warning
Taking your eyes off the road
for too long or too often while
using any infotainment features
can cause a crash resulting in
injury or death. Do not give
extended attention to
infotainment tasks while
driving. Focus your attention
on driving and limit glances to
the instrument cluster or center
stack screens. Use voice
guidance whenever possible.
Black plate (5,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-5
.Presslto seek the next
track.
.Press and holdlto fast
forward through a track.
Release the button to return
to playing speed. See CD
Player on page 7-16.
.For AM, FM, or SiriusXM (if
equipped), press
gorl
to seek to the previous or
next strong station.
8.
X(Eject) (If Equipped) or
TONE (If Equipped)
.PressXto eject the CD (if
equipped).
.Press TONE to open the
Tone Settings menu (if
equipped). 9.
{(Home Page)
.Press to go to the Home
Page from any point in the
system. See
“Home Page”
following.
10.
oBACK
.Press to return to the
previous screen in
a menu.
11. CD Slot
12. MENU
.Press to access the menu
for the current audio
source.
.Press to select the
highlighted menu option.
.Turn to scroll through
a list.
.Turn to manually select a
station.
Home Page
Home Page Features
The infotainment system displays a
Home Page that makes it easy to
access all of the applications. Turn
the MENU knob to highlight feature
icons. Press the MENU knob to
access the feature’s options.
Various functions are disabled when
the vehicle is moving.
AUDIO: Select the AUDIO screen
icon to display the active source
page. The sources available are
AM, FM, SiriusXM
®(if equipped),
CD, USB/iPod, AUX, SD card
reader, and Bluetooth Audio (if
equipped). See AM-FM Radio on
page 7-8, Satellite Radio on
page 7-10, CD Player on page 7-16,
Auxiliary Jack on page 7-21, and
Bluetooth Audio on page 7-22.
Black plate (6,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-6 Infotainment System
PHONE:Select the PHONE screen
icon to display the Phone main
page. See Bluetooth (Infotainment
Controls - Base Radio) on
page 7-34 orBluetooth (Voice
Recognition - Base Radio) on
page 7-38 orBluetooth (Overview)
on page 7-32 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-43 or
Bluetooth (Voice Recognition - Base
Connected Radio) on page 7-48.
NAV (Navigation, If Equipped):
Select the NAV screen icon to
display the OnStar Turn-by-Turn
Navigation. See OnStar
®System on
page 7-23.
SETTINGS: Select the SETTINGS
screen icon to display the Settings
main page. See “Setting Radio
Preferences” following.
Pandora (If Equipped)
Select the PANDORA icon to begin
Pandora. See Pandora Internet
Radio on page 7-12.
Setting Radio Preferences
Select the SETTINGS screen icon
to display the Settings menu and
the following may display:
Time and Date: SeeClock on
page 5-5.
Language (Current Language):
This will set the display language in
the radio and instrument cluster.
Select to display a list of languages.
Select
oBACK to go back to the
previous menu.
Valet Mode:
Using the circular numeric keypad,
enter a four-digit code:
1. Turn the MENU knob to highlight a number.
2. Press the MENU knob to select it. Do this for each one of the
four digits. Select Enter to go to
the confirmation screen.
3. Re-enter the four-digit code. Select LOCK to lock the system. 4. Enter the four-digit code to
unlock the system. Select
o
BACK to go back to the
previous menu.
Radio: See“Radio Setup” later in
this section.
Vehicle: SeeVehicle
Personalization on page 5-46.
Display: Press the MENU knob to
turn the display on or off.
Return to Factory Settings: See
“Return to Factory Settings” later in
this section.
Software Information: Press the
MENU knob to select Save Vehicle
Info to USB. Press the MENU knob
again to start downloading the
vehicle information to the USB.
Black plate (8,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-8 Infotainment System
Clear All Private Data (If
Equipped):This option clears all
private information from the vehicle.
Select Clear All Private Data. Select
Cancel or Confirm.
Restore Radio Settings: This
option will restore factory radio
settings. Select Restore Radio
Settings. A screen displays stating
all personalized radio settings will
be restored back to the factory
settings. Select Cancel or Confirm.
English and Metric Unit
Conversion
To change the display units between
English and metric units, see Driver
Information Center (DIC) (Base
Level) on page 5-30 orDriver
Information Center (DIC) (Uplevel)
on page 5-32.
Software Updates
See the website for more
information.
Website Information
In the U.S., see www.chevrolet.com
In Canada, see
www.chevrolet.gm.ca
In Mexico, see
www.chevrolet.com.mx
Radio
AM-FM Radio
Playing the Radio
While on the audio main page,
press the RADIO button repeatedly,
to cycle through the available
sources AM, FM, and SiriusXM
®(if
equipped) or press MEDIA button
repeatedly, to cycle through the
available sources Bluetooth
®Audio
(if equipped), CD, USB, SD,
and AUX.
The steering wheel controls can
also be used to adjust the volume.
See Steering Wheel Controls on
page 5-3.
AM, FM, or SiriusXM (If Equipped)
To select AM, FM, or SiriusXM (if
equipped), press the RADIO button
to toggle to the desired broadcast
source.
Black plate (12,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-12 Infotainment System
Fixed Mast Antenna
The fixed mast antenna will go
through most car washes as long as
it is securely attached. If the
antenna becomes slightly bent,
straighten it out by hand. If it is
badly bent, replace it.
Occasionally check that the antenna
is tight at the base. If tightening is
required, protect the paint from
damage.
Multi-Band Antenna
The roof antenna is for OnStar®,
SiriusXM®Satellite Radio, and GPS
(Global Positioning System), if the
vehicle has these features. Keep
clear of obstructions for clear
reception. If the vehicle has a
sunroof, and it is open, reception
can also be affected.
Pandora Internet Radio
If equipped, Pandora®is a free
Internet radio service that streams
personalized radio stations based
on artists, tracks, genres, and
comedians. Create stations using
the Pandora website or Smartphone
application, then use
-(thumbs up)
or
,(thumbs down) to personalize
stations. To set up an account, or for
more information, go to
www.pandora.com. Pandora may
not be available in Canada or
Mexico.
A phone or tablet with Internet
connection and the Pandora
application installed is required.
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device.
Launching Pandora
Connect the iPhone to the USB
port, or connect Android®or
BlackBerry®through Bluetooth. See
Auxiliary Jack on page 7-21 or
Bluetooth (Infotainment Controls -
Base Radio) on page 7-34 or
Bluetooth (Voice Recognition - Base
Radio) on page 7-38 orBluetooth
(Overview) on page 7-32 or
Bluetooth (Infotainment Controls -
Base Connected Radio) on
page 7-43 orBluetooth (Voice
Recognition - Base Connected
Radio) on page 7-48. For first time
use, set up the stations before
connecting to the vehicle. The
Pandora icon will be available on
the Home Page.
When Pandora is chosen, the
Pandora logo will populate on the
screen and the system will display
“Acquiring Pandora Radio Station.”
Launch times can be significant.
Black plate (13,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-13
Using the iPhone
1. Plug the device into the USBport. The phone screen must be
unlocked.
2. Launch Pandora from the Home Page by selecting the
Pandora icon.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Using an Android or BlackBerry
Phone
The BlackBerry phone must be
unlocked to launch Pandora service.
1. Pair the phone using Bluetooth.
2. Launch Pandora by selecting Pandora on the Home Page.
If nothing happens when the
available Pandora screen button is
selected, download the latest
Pandora application and retry. The login screen may display on the
device.
Pandora Menus
Select Menu on the Pandora
main page.
Pandora has a menu with the
following:
Tone Settings:
Select to adjust the
tone settings. See AM-FM Radio on
page 7-8.
Bookmark Artist: Select to
bookmark the artist.
Bookmark Song: Select to
bookmark the song.
Auto Volume: This feature sets the
auto volume based on the speed of
the vehicle and noise in the vehicle.
See AM-FM Radio on page 7-8.
Pandora Features
Pandora service has features to rate
tracks, skip tracks, or change
stations.}(Bookmarks): When selected
during a track, a choice displays to
bookmark the artist or track. This
sends the bookmark to the Pandora
account.
,(Thumbs Down): When
selected, Pandora stores this
information, changes to the next
track, and does not play this track
on this station again. This helps
Pandora choose which tracks
should not play on this station. This
feature is only available on user
created stations.
-(Thumbs Up): When selected,
Pandora stores this information and
-is highlighted for the remainder of
the track. This helps Pandora
choose which tracks should play on
this station.
d(Next Track): When selected,
Pandora changes to the next track.
rorj(Play/Pause): Select to play
or pause playback.
Black plate (14,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-14 Infotainment System
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached,
,or next
arrow will not skip the currently
playing track, but the
,feedback
will be recorded.
Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry (RKE) transmitter at least 6 m
(20 ft) away from the vehicle. 3. Wait about 30 seconds, and try
to connect the device again. See
Auxiliary Jack on page 7-21 or
Bluetooth (Infotainment Controls
- Base Radio) on page 7-34 or
Bluetooth (Voice Recognition -
Base Radio) on page 7-38 or
Bluetooth (Overview) on
page 7-32 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-43
or Bluetooth (Voice Recognition
- Base Connected Radio) on
page 7-48.
Unable to Start Pandora
If the device is unable to launch
Pandora:.Check that the latest version of
Pandora is installed.
.Check that there is an active
account logged into Pandora.
.Have at least one station
created.
.For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
.For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
.Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-buttons, the
message “Thumbs Down Error” or
“Thumbs Up Error” will display.
Press OK to dismiss.
Black plate (15,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-15
Loss of Audio
Loss of Pandora audio can happen
in different ways:
.Weak or lost data connection.
.Device needs to be charged.
.Application needs to be
relaunched.
.Connection between phone and
radio lost.
.An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone home
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable.
Volume and song selection may
be controlled using the
Infotainment controls or on the
phone/device. If Pandora is
selected and nothing is heard,check the volume setting on
both phone/device and the
Infotainment system.
Common Pandora Messages
Pandora Error/Please Check
Device: Not signed in or Pandora
is down for maintenance.
No Stations Available: No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection.: A few
conditions for loss of Internet
connection are:
.The connected device loses its
cellular connection.
.The device does not support
Internet connectivity.
.The device is not in the vehicle.
.The Bluetooth signal is lost. No skips remaining for this
station or permitted during
advertisements:
.The maximum Pandora skip limit
has been reached according to
the plan that was obtained.
.Skipping an advertisement was
tried.
See www.pandora.com/help. If the
service will not work, see a dealer
for assistance.