Black plate (40,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-40 Infotainment System
2. Say“Directory.”
3. Say “Hands-Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial: This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Dial”or“Call.” 3. Say the entire number without
pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency (U.S. and
Canada)
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Calling 066 Emergency (Mexico)
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Dial”or“Call.”
3. Say “066.”
4. Say “Dial”or“Call.” Using the
“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Correction” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time. After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Dial.”
Black plate (41,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-41
Once connected, the person called
will be heard through the audio
speakers.
Using the“Re-dial”Command
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. After the tone, say “Re-dial.”The
system dials the last number
called from the connected cell
phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressgto answer the call.
.Pressito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressgto answer an incoming
call when another call is active.
The original call is placed
on hold.
.Pressgagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Pressito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.” 3. Use the
“Dial”or“Call” command
to dial the number of the third
party to be called.
4. Once the call is connected, press
gto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g.
Black plate (42,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-42 Infotainment System
2. Say“Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Bluetooth.” 3. Say
“Voice.” The system
responds “OK, accessing
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu-driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all phone pairing
information. For information on how
to delete this information, see
“Deleting a Paired Phone.”
Bluetooth (Infotainment
Controls - Base
Connected Radio)
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 7-2.
Switching to Handset or
Hands-Free Mode
To switch between handset or
hands-free mode, from the Home
Page select the PHONE to display
Call View.
.While the active call is
hands-free, press the Handset
screen button to switch to the
Black plate (47,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-47
1. When a call is active, press thebutton just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Connected Radio)
Using Bluetooth Voice
Recognition
To use voice recognition, press thegbutton on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition on page 7-25 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed by
a tone. 2. Say
“Dial”or“Call” and then say
the contact name. For example
“Call John at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency (U.S. and
Canada)
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Calling 066 Emergency (Mexico)
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call.”
3. Say “066.”
4. Say “Dial”or“Call.”
Black plate (48,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-48 Infotainment System
Once connected, the person called
will be heard through the audio
speakers.
Using the“Switch Phone”
Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.
Using the “Voice Keypad”
Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters. Using the
“Voice mail” Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Voice mail.”
The system dials the voice mail
number of the connected phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Trademarks and
License Agreements
FCC Information
See Radio Frequency Statement on
page 13-15.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please
note that the use of this accessory
with iPod or iPhone may affect
wireless performance. iPhone
®,
iPod®, iPod classic®, iPod nano®,
Black plate (29,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Driving and Operating 9-29
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the engine is turned off:
.Audio System
.Power Windows
.OnStar System (if equipped)
.Sunroof (if equipped)
These features work when the key
is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
the windows and sunroof continue
to work up to 10 minutes or until any
door is opened. The radio continues
to work for up to 10 minutes or until
the driver door is opened.
Accessory Power Outlets (APOs)
The vehicle may have APOs in
several locations. See Power
Outlets on page 5-6. The APOs in the console or center
seat position are powered by RAP.
They will continue to work for up to
10 minutes after the key is turned
from ON/RUN to LOCK/OFF, or until
the driver door is opened.
The APOs on the center stack come
from the factory powered directly
from the vehicle battery, and supply
accessory power at all times,
regardless of ignition key position.
If electronic items are left plugged
into these APOs for long periods of
time with the vehicle off, the vehicle
battery could be drained. The
vehicle may not start if the battery is
allowed to drain for an extended
period of time.
Engine Coolant Heater
The engine heater can provide
easier starting and better fuel
economy during engine warm-up in
cold weather conditions at or below
−18°C (0°F). Vehicles with an
engine heater should be plugged in
at least four hours before starting.An internal thermostat in the
plug-end of the cord may exist,
which will prevent engine coolant
heater operation at temperatures
above
−18°C (0°F).
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is
secured to the driver side fender
with a clip, next to the engine
compartment fuse block.
Carefully remove the wire tie
that bundles the electrical plug.
Do not cut the electrical cord.
3. Plug the cord into a normal, grounded 110-volt AC outlet.
Black plate (1,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/29/13
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-29
Active Fuel Management
®. . . . . 9-32
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-99
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . 9-100
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-24
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-18
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 8-9
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-36
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-27
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-30 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-26
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-27
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-25
Where Are the Airbags? . . . . . . 3-23
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-35
Light On-Off . . . . . . . . . . . . . . . . . . 5-18
On-Off Light . . . . . . . . . . . . . . . . . . 5-18
On-Off Switch . . . . . . . . . . . . . . . . 3-28
Passenger Status Indicator . . . 5-20
Readiness Light . . . . . . . . . . . . . . 5-18
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-35
System Check . . . . . . . . . . . . . . . . 3-21
Alarm Vehicle Security . . . . . . . . . . . . . . 2-11
All-Terrain Tires . . . . . . . . . . . . . . . 10-54
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 7-12 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-53
Warning Light . . . . . . . . . . . . . . . . . 5-25
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-97
Interior . . . . . . . . . . . . . . . . . . . . . 10-102
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . 9-66
Assistance Systems for
Parking and Backing . . . . . . . . . 9-63
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-22
Audio Players . . . . . . . . . . . . . . . . . 7-15 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Audio System Fixed Mast Antenna . . . . . . . . . . 7-12
Radio Reception . . . . . . . . . . . . . . 7-11
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic
Dimming Mirrors . . . . . . . . . . . . . . 2-16
Door Locks . . . . . . . . . . . . . . . . . . . . 2-9
Headlamp System . . . . . . . . . . . . . 6-4
Transmission . . . . . . . . . . . . . . . . . 9-34
Transmission Fluid . . . . . . . . . 10-14
Black plate (2,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/29/13
i-2 INDEX
Automatic TransmissionManual Mode . . . . . . . . . . . . . . . . . 9-37
Shift Lock Control
Function Check . . . . . . . . . . . 10-37
Auxiliary Roof Mounted Lamp . . . . . . . . . . . 6-6
Auxiliary Jack . . . . . . . . . . . . . . . . . . 7-21
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-33
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-34
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-31 Jump Starting . . . . . . . . . . . . . . . 10-89
Load Management . . . . . . . . . . . . . 6-8
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 5-35
Blade Replacement, Wiper . . . 10-38
Blind Spot Mirrors . . . . . . . . . . . . . 2-16
Bluetooth
Overview . . . . . . . . 7-31, 7-33, 7-37, 7-42, 7-47
Bluetooth Audio . . . . . . . . . . . . . . . 7-22 Brake
Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-24
System Warning Light . . . . . . . . 5-24
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-28 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-53
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-55
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-29
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-54
System Messages . . . . . . . . . . . . 5-36
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-23
Bulb Replacement . . . . . . . . . . . . 10-42
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . 10-41
Fog Lamps . . . . . . . . . . . . . 6-5, 10-40
Halogen Bulbs . . . . . . . . . . . . . . 10-39
Headlamp Aiming . . . . . . . . . . . 10-39
Headlamps . . . . . . . . . . . . . . . . . 10-39
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-39 Bulb Replacement (cont'd)
License Plate Lamps . . . . . . . 10-42
Taillamps . . . . . . . . . . . . . . . . . . . 10-40
Taillamps, Turn Signal,
Stoplamps, and
Back-up Lamps . . . . . . . . . . . 10-41
Buying New Tires . . . . . . . . . . . . . 10-70
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-71
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-33
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 2-10
Winter Driving . . . . . . . . . . . . . . . . 9-12
Card Reader SD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 4-4