2014 CHEVROLET IMPALA maintenance
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Black plate (11,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Customer Information 13-11
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Page 413 of 422
Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56Additives . . . . . . . . . . . . . . . . . . . . . 9-58
Economy Driving . . . . . . . . . . . . . 1-27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-60
Filling the Tank . . . . . . . . . . . . . . . 9-59
Foreign Countries . . . . . . . . . . . . 9-57
Gasoline Specifications . . . . . . . 9-57
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Low Fuel Warning Light . . . . . . . 5-24
Recommended . . . . . . . . . . . . . . . 9-56
Requirements, California . . . . . 9-57
System Messages . . . . . . . . . . . . 5-34
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-36 Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-36
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-40
G
Garage Door Opener . . . . . . . . . . 5-46Programming . . . . . . . . . . . . . . . . . 5-46
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-57 Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-61
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-31
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-31 Headlamps (cont'd)
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-31
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-31
High-Beam On Light . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-1
Lamps On Reminder . . . . . . . . . 5-25
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Mirrors . . . . . . . . . . . . . . . . . 2-20
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Heating and Air Conditioning . . . 8-1
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-35
High-Beam On Light . . . . . . . . . . . 5-25
High-Speed Operation . . . . . . . . 10-51
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-7
Hill Start Assist (HSA) . . . . . . . . . 9-33
Page 415 of 422
Black plate (7,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
INDEX i-7
Lights (cont'd)Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-26
Electric Parking Brake . . . . . . . . 5-21
Engine Oil Pressure . . . . . . . . . . 5-24
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On . . . . . . . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-1
Lane Departure Warning . . . . . . 5-22
Low Fuel Warning . . . . . . . . . . . . 5-24
Safety Belt Reminders . . . . . . . . 5-15
Security . . . . . . . . . . . . . . . . . . . . . . 5-25
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 5-21
StabiliTrak
®OFF . . . . . . . . . . . . . 5-23
Tire Pressure . . . . . . . . . . . . . . . . . 5-23
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-23
Traction Off . . . . . . . . . . . . . . . . . . . 5-22
Locks Automatic Door . . . . . . . . . . . . . . . 2-13
Delayed Locking . . . . . . . . . . . . . . 2-12
Door . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Lockout Protection . . . . . . . . . . . . 2-13
Power Door . . . . . . . . . . . . . . . . . . . 2-12
Safety . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-24 Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-41
Lumbar Adjustment . . . . . . . . . . . . . 3-6 Front Seats . . . . . . . . . . . . . . . . . . . . 3-6
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-17
Manual Mode . . . . . . . . . . . . . . . . . . 9-29
Memory Features . . . . . . . . . . . . . . 1-10
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages Airbag System . . . . . . . . . . . . . . . . 5-37
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-30
Brake System . . . . . . . . . . . . . . . . 5-31
Compass . . . . . . . . . . . . . . . . . . . . . 5-31
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-32
Engine Cooling System . . . . . . . 5-33
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-33
Engine Power . . . . . . . . . . . . . . . . 5-34 Messages (cont'd)
Fuel System . . . . . . . . . . . . . . . . . . 5-34
Key and Lock . . . . . . . . . . . . . . . . . 5-34
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-35
Object Detection System . . . . . 5-35
Ride Control System . . . . . . . . . . 5-37
Security . . . . . . . . . . . . . . . . . . . . . . 5-37
Service Vehicle . . . . . . . . . . . . . . . 5-37
Starting the Vehicle . . . . . . . . . . . 5-38
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38
Transmission . . . . . . . . . . . . . . . . . 5-39
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-30
Vehicle Reminder . . . . . . . . . . . . . 5-39
Vehicle Speed . . . . . . . . . . . . . . . . 5-39
Washer Fluid . . . . . . . . . . . . . . . . . 5-40
Window . . . . . . . . . . . . . . . . . . . . . . . 5-40
Mirrors Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-20
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-19
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-20
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-20
Manual Rearview . . . . . . . . . . . . . 2-20
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Tilt in Reverse . . . . . . . . . . . . . . . . 2-20
Mirrors, Interior Rearview . . . . . . 2-20
Page 417 of 422
Black plate (9,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
INDEX i-9
Power (cont'd)Retained Accessory (RAP) . . . 9-24
Seat Adjustment . . . . . . . . . . . . . . . 3-5
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
Reception . . . . . . . . . . . . . . . . . . . . 7-10
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Seat Armrest . . . . . . . . . . . . . 3-12
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-11 Rearview Mirrors . . . . . . . . . . . . . . 2-20
Automatic Dimming . . . . . . . . . . . 2-20
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-76
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-9
Replacement Bulbs . . . . . . . . . . . 10-35
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-33
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-33
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-48
Replacing Safety Belt System Parts after a Crash . . . 3-20 Reporting Safety Defects
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-40
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . 9-24
Reverse Tilt Mirrors . . . . . . . . . . . . 2-20
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-37
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-23
Rotation, Tires . . . . . . . . . . . . . . . . 10-56
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-27
Page 418 of 422
Black plate (10,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
i-10 INDEX
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-13Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Extender . . . . . . . . . . . . . . . . . . . . . . 3-19
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-14
Lap-Shoulder Belt . . . . . . . . . . . . 3-15
Reminders . . . . . . . . . . . . . . . . . . . . 5-15
Replacing after a Crash . . . . . . 3-20
Use During Pregnancy . . . . . . . . 3-19
Safety Defects Reporting
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Safety Locks . . . . . . . . . . . . . . . . . . . 2-14
Safety System Check . . . . . . . . . . 3-19
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9
Scheduling Appointments . . . . . . 13-7
Seats Adjustment, Front . . . . . . . . . . . . . . 3-4
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated
Front . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Lumbar Adjustment, Front . . . . . 3-6
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Seats (cont'd)
Power Adjustment, Front . . . . . . 3-5
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Reclining Seatbacks . . . . . . . . . . . 3-6
Securing Child Restraints . . . . . . . . . . . . . . 3-48, 3-51
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Messages . . . . . . . . . . . . . . . . . . . . 5-37
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-16
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-16
Service Accessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-17
Maintenance Records . . . . . . .11-15
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-37
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . 5-21 Servicing the Airbag . . . . . . . . . . . 3-32
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-28
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-24
Out of Park . . . . . . . . . . . . . . . . . . . 9-25
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . 9-52
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-3
Software Updates . . . . . . . . . . . . . . 7-7
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-70
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-23
Start Assist, Hills . . . . . . . . . . . . . . 9-33
Start Vehicle, Remote . . . . . . . . . . 2-9
Starter Switch Check . . . . . . . . . 10-28
Starting the Engine . . . . . . . . . . . . 9-19
Starting the Vehicle Messages . . . . . . . . . . . . . . . . . . . . 5-38