
Black plate (15,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Customer Information 13-15
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garagedoor openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device. Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
14-4 OnStar
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to select Apple
®,
Android™, and BlackBerry®devices
to check vehicle fuel level, oil life,
or tire pressure; to start the vehicle
(if equipped) or unlock it; or to
connect to an OnStar Advisor. For
OnStar RemoteLink information and
compatibility, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Hands-Free Calling
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar Ready,” followed by
a tone.
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. Press=. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. System responds: “About to store
5. Say “Yes”or say “No”to try
again. System responds: “OK,
storing
Place a Call Using a Stored
Number
1. Press=. System responds:
“OnStar ready.”
2. Say “Call
responds: “OK, calling

Black plate (6,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
i-6 INDEX
Home Page . . . . . . . . . . . . . . . . . . . . . 7-4
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-14
I
Ignition Positions . . . . . . . . 9-15, 9-17
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-29
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-17
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 5-22
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-36
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 5-27
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-9
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-20
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-17
Jump Starting . . . . . . . . . .10-71, 10-72
K
Key and Lock Messages . . . . . . . 5-34
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-44
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-4
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-1
License Plate . . . . . . . . . . . . . . . 10-34
Malfunction Indicator . . . . . . . . . 5-17 Lamps (cont'd)
Messages . . . . . . . . . . . . . . . . . . . . 5-35
On Reminder . . . . . . . . . . . . . . . . . 5-25
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 9-54
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Lap-Shoulder Belt . . . . . . . . . . . . . 3-15
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-48
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-41
LED Lighting . . . . . . . . . . . . . . . . . . 10-31
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-4
LED . . . . . . . . . . . . . . . . . . . . . . . . 10-31
Lights Airbag Readiness . . . . . . . . . . . . . 5-15
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-21
Brake System Warning . . . . . . . 5-20
Charging System . . . . . . . . . . . . . 5-17
Cruise Control . . . . . . . . . . . . . . . . 5-25

Black plate (9,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
INDEX i-9
Power (cont'd)Retained Accessory (RAP) . . . 9-24
Seat Adjustment . . . . . . . . . . . . . . . 3-5
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
Reception . . . . . . . . . . . . . . . . . . . . 7-10
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Seat Armrest . . . . . . . . . . . . . 3-12
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-11 Rearview Mirrors . . . . . . . . . . . . . . 2-20
Automatic Dimming . . . . . . . . . . . 2-20
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-76
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-9
Replacement Bulbs . . . . . . . . . . . 10-35
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-33
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-33
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-48
Replacing Safety Belt System Parts after a Crash . . . 3-20 Reporting Safety Defects
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-40
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . 9-24
Reverse Tilt Mirrors . . . . . . . . . . . . 2-20
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-37
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-23
Rotation, Tires . . . . . . . . . . . . . . . . 10-56
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-27

Black plate (10,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
i-10 INDEX
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-13Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Extender . . . . . . . . . . . . . . . . . . . . . . 3-19
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-14
Lap-Shoulder Belt . . . . . . . . . . . . 3-15
Reminders . . . . . . . . . . . . . . . . . . . . 5-15
Replacing after a Crash . . . . . . 3-20
Use During Pregnancy . . . . . . . . 3-19
Safety Defects Reporting
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Safety Locks . . . . . . . . . . . . . . . . . . . 2-14
Safety System Check . . . . . . . . . . 3-19
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9
Scheduling Appointments . . . . . . 13-7
Seats Adjustment, Front . . . . . . . . . . . . . . 3-4
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated
Front . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Lumbar Adjustment, Front . . . . . 3-6
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Seats (cont'd)
Power Adjustment, Front . . . . . . 3-5
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Reclining Seatbacks . . . . . . . . . . . 3-6
Securing Child Restraints . . . . . . . . . . . . . . 3-48, 3-51
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Messages . . . . . . . . . . . . . . . . . . . . 5-37
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-16
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-16
Service Accessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-17
Maintenance Records . . . . . . .11-15
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-37
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . 5-21 Servicing the Airbag . . . . . . . . . . . 3-32
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-28
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-24
Out of Park . . . . . . . . . . . . . . . . . . . 9-25
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . 9-52
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-3
Software Updates . . . . . . . . . . . . . . 7-7
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-70
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-23
Start Assist, Hills . . . . . . . . . . . . . . 9-33
Start Vehicle, Remote . . . . . . . . . . 2-9
Starter Switch Check . . . . . . . . . 10-28
Starting the Engine . . . . . . . . . . . . 9-19
Starting the Vehicle Messages . . . . . . . . . . . . . . . . . . . . 5-38

Black plate (12,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
i-12 INDEX
TrailerTowing . . . . . . . . . . . . . . . . . . . . . . . . 9-64
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-27
Fluid, Automatic . . . . . . . . . . . . 10-15
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Trip Odometer . . . . . . . . . . . . . . . . . 5-12
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Turn Signal Bulb Replacement . . . . . . . . . . 10-33
U
Umbrella Storage . . . . . . . . . . . . . . . 4-3
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-60
Universal Remote System . . . . . 5-46 Operation . . . . . . . . . . . . . . . . . . . . . 5-49
Programming . . . . . . . . . . . . . . . . . 5-46
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . 7-7
USB Port . . . . . . . . . . . . . . . . . . . . . . 7-14
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-16
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-10
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Personalization . . . . . . . . . . . . . . . 5-40
Reminder Messages . . . . . . . . . . 5-39
Remote Start . . . . . . . . . . . . . . . . . . 2-9
Security . . . . . . . . . . . . . . . . . . . . . . 2-16
Speed Messages . . . . . . . . . . . . . 5-39
Towing . . . . . . . . . . . . . . . . . . . . . . 10-75
Vehicle Ahead Indicator . . . . . . . 5-22
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-50
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-7
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-35
W
WarningBrake System Light . . . . . . . . . . . 5-20
Lane Departure (LDW) . . . . . . . 9-54
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-8
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv
Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-24 Messages . . . . . . . . . . . . . . . . . . . . 5-40
Wheels Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-61
Different Size . . . . . . . . . . . . . . . 10-59
Replacement . . . . . . . . . . . . . . . 10-62
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-57
Where to Put the Restraint . . . . 3-40
Windows . . . . . . . . . . . . . . . . . . . . . . 2-21 Messages . . . . . . . . . . . . . . . . . . . . 5-40
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-21