Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71
Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-6
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Windows . . . . . . . . . . . . . . . . . . . . . . 1-7
Seat Adjustment . . . . . . . . . . . . . . 1-8
Memory Features . . . . . . . . . . . . 1-10
Second Row Seats . . . . . . . . . . 1-10
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11
Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-12 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-13
Interior Lighting . . . . . . . . . . . . . . 1-13
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Transmission . . . . . . . . . . . . . . . . 1-17Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-18
Satellite Radio . . . . . . . . . . . . . . . 1-18
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-19
Steering Wheel Controls . . . . . 1-19
Cruise Control . . . . . . . . . . . . . . . 1-20
Infotainment System . . . . . . . . . 1-20
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 1-21
Lane Departure Warning (LDW) . . . . . . . . . . . . . 1-21
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 1-21
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-21 Ultrasonic Parking Assist . . . . 1-21
Power Outlets . . . . . . . . . . . . . . . 1-22
Universal Remote System . . . 1-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-22
eAssist Features
eAssist®Overview . . . . . . . . . . . 1-23
High Voltage Safety Information . . . . . . . . . . . . . . . . . 1-24
Automatic Engine Start/Stop Feature . . . . . . . . . . . . . . . . . . . . . 1-24
Regenerative Braking . . . . . . . . 1-25
Battery . . . . . . . . . . . . . . . . . . . . . . . 1-25
Service . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-26
E85 or FlexFuel . . . . . . . . . . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28
Black plate (13,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-13
when the vehicle is started. See
Automatic Dimming Rearview Mirror
on page 2-20.
Steering Wheel
Adjustment
To adjust the steering wheel:
1. Pull the lever down.
2. Move the steering wheel upor down.
3. Pull or push the steering wheel closer or away from you. 4. Pull the lever up to lock the
steering wheel in place.
Power Tilt Wheel
If equipped with this feature, press
the control to move the steering
wheel up and down or forward and
rearward.
Do not adjust the steering wheel
while driving.
Interior Lighting
Dome Lamps
The interior lamps control in the
overhead console controls both the
front and rear interior lamps.
To change the dome lamp settings,
press the following:
OFF: Turns the lamp off, even
when a door is open.
DOOR: The lamp comes on
automatically when a door is
opened.
Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Keys, Doors, and Windows 2-1
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . 2-9
Door Locks . . . . . . . . . . . . . . . . . . 2-10
Power Door Locks . . . . . . . . . . . 2-12
Delayed Locking . . . . . . . . . . . . . 2-12
Automatic Door Locks . . . . . . . 2-13
Lockout Protection . . . . . . . . . . . 2-13
Safety Locks . . . . . . . . . . . . . . . . . 2-14
Doors
Trunk . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-16
Vehicle Alarm System . . . . . . . 2-16 Immobilizer . . . . . . . . . . . . . . . . . . 2-17
Immobilizer Operation (Key
Access) . . . . . . . . . . . . . . . . . . . . 2-17
Immobilizer Operation (Keyless Access) . . . . . . . . . . . 2-18
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-19
Power Mirrors . . . . . . . . . . . . . . . . 2-19
Folding Mirrors . . . . . . . . . . . . . . . 2-20
Heated Mirrors . . . . . . . . . . . . . . . 2-20
Reverse Tilt Mirrors . . . . . . . . . . 2-20
Interior Mirrors
Interior Rearview Mirrors . . . . . 2-20
Manual Rearview Mirror . . . . . . 2-20
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-20
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Power Windows . . . . . . . . . . . . . 2-21
Sun Visors . . . . . . . . . . . . . . . . . . . 2-23
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-23
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
an ignition key or Remote
Keyless Entry (RKE) transmitter is
dangerous and children or others
could be seriously injured or
killed. They could operate the
power window or other controls or
make the vehicle move. The
windows will function with the key
in the ignition or with the RKE
transmitter in the vehicle, and
children or others could be caught
in the path of a closing window.
Do not leave children in a vehicle
with the ignition key or an RKE
transmitter.
Black plate (9,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Seats and Restraints 3-9
handle and open the driver door.
The RKE transmitter must be
present for the recall to activate.
.If the driver door is already
open, press
Kon the RKE
transmitter to activate the recall.
To activate the recall when On - At
Ignition On is selected in the vehicle
personalization menu:
.Place the ignition in ON/RUN/
START.
See Vehicle Personalization on
page 5-40.
To stop recall movement, press one
of the memory, power mirror or
power seat controls; or press the
power tilt and telescoping steering
column control (if equipped). If On -
At Ignition On is selected in the
vehicle personalization menu,
placing the ignition in OFF/LOCK
also stops the recall.
If something has blocked the driver
seat and/or the power tilt and
telescoping steering column (if
equipped) while recalling a memory position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by opening the driver door and
pressing
Kon the RKE transmitter.
If the memory position is still not
recalling, see your dealer for
service.
Easy Exit Recall
If programmed on in the vehicle
personalization menu, the easy exit
feature automatically moves the
driver seat, power tilt and
telescoping steering column (if
equipped), and outside mirrors on
some vehicles to the memory
positions saved to the
B(Exit)
button. See “Storing Memory
Positions” listed previously. See
also Vehicle Personalization on
page 5-40. Easy exit recall automatically
activates when one of the following
occurs:
.The vehicle is turned off and the
driver door is opened within a
short time.
.The vehicle is turned off with the
driver door open.
If something has blocked the driver
seat and/or power tilt and
telescoping steering column (if
equipped) while recalling the exit
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the exit feature not
recalling for two seconds. Try
recalling the exit position again.
If the exit position is still not
recalling, see your dealer for
service.
Black plate (36,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
5-36 Instruments and Controls
FORWARD COLLISION
ALERT OFF
This message displays when the
Forward Collision Alert has been
turned off.
FRONT CAMERA BLOCKED
CLEAN WINDSHIELD
This message displays when the
camera is blocked. Cleaning the
outside of the windshield behind the
rearview mirror may correct the
issue. The Lane Departure Warning
system will not operate. Forward
Collision Alert (FCA) may not work
or may not work as well.
LANE DEPARTURE WARNING
UNAVAILABLE
This message displays when
attempting to activate the Lane
Departure Warning (LDW) system
when it is temporarily unavailable.
The LDW system does not need
service.This message could be due to the
camera being blocked. Cleaning the
outside of the windshield behind the
rearview mirror may correct the
issue.
PARK ASSIST OFF
This message displays when the
Parking Assist system has been
turned off or when there is a
temporary condition causing the
system to be disabled.
REAR CROSS TRAFFIC
ALERT OFF
This message displays when the
Rear Cross Traffic Alert has been
turned off.
SERVICE AUTOMATIC
COLLISION PREP
If this message displays, take the
vehicle to your dealer to repair the
system. Adaptive Cruise Control
(ACC), Forward Collision Alert
(FCA), and/or the Active EmergencyBraking System may not work. Do
not use these systems until the
vehicle has been repaired.
SERVICE FRONT CAMERA
If this message remains on after
continued driving, the vehicle needs
service. Do not use the Lane
Departure Warning (LDW) and
Forward Collision Alert (FCA)
features. Take the vehicle to your
dealer.
SERVICE PARKING ASSIST
This message displays if there is a
problem with the Parking Assist
system. Do not use this system to
help you park. See your dealer for
service.
SERVICE SIDE DETECTION
SYSTEM
If this message remains on after
continued driving, the vehicle needs
service. Side Blind Zone Alert
(SBZA) and Rear Cross Traffic Alert
(RCTA) features will not work. Take
the vehicle to your dealer.
Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
8-2 Climate Controls
Air Delivery Modes:PressY,\,
[, or-to change the direction of
the airflow. An indicator light comes
on in the selected mode button.
Y(Vent): Air is directed to the
instrument panel outlets.
\(Bi-Level): Air is directed to the
instrument panel outlets and the
floor outlets.
[(Floor): Air is directed to the
floor outlets.
-(Defog): Air is directed to the
windshield and floor outlets to clear
the windows of fog or moisture.
0(Defrost): Press to clear the
windshield of fog or frost more
quickly. Air is directed to the
windshield and side window outlets.
For best results, clear all snow and
ice from the windshield before
defrosting. A/C (Air Conditioning):
Press to
turn the air conditioning on or off.
If the fan is turned off, the air
conditioner will not run and the
indicator light may turn off.
L(Recirculation): Press to turn
on recirculation. An indicator light
comes on. Air is recirculated to
quickly cool the inside of the vehicle
or prevent outside air and odors
from entering.
Rear Window Defogger
K(Rear Window Defogger):
Press to turn the rear window
defogger on or off.
The rear window defogger turns off
automatically after about
10 minutes. If turned on again, it
runs for about five minutes before
turning off. At higher speeds, the
rear window defogger may stay on
continuously.
The upper region of gridlines on the
rear window are antenna lines and
are not intended to heat when the
defogger is activated. If equipped with heated outside
rearview mirrors, they turn on with
the rear window defogger and help
to clear fog or frost from the surface
of the mirror. See
Heated Mirrors on
page 2-20.
{Caution
Using a razor blade or sharp
object on the inside rear window
can damage the antenna or
defogger. Repairs would not be
covered by the vehicle warranty.
Do not stick anything to the rear
window.
Black plate (6,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
8-6 Climate Controls
Auto Defog:The climate control
system may have a sensor to
automatically detect high humidity
inside the vehicle. When high
humidity is detected, the climate
control system may adjust to
outside air supply and turn on the
air conditioner. The fan speed may
slightly increase to help prevent
fogging. If the climate control
system does not detect possible
window fogging, it returns to normal
operation. To turn Auto Defog off or
on, see “Climate and Air Quality”
under Vehicle Personalization on
page 5-40.
Rear Window Defogger
K(Rear Window Defogger):
Press to turn the rear window
defogger on or off.
The rear window defogger turns off
automatically after about
10 minutes. If turned on again, it
runs for about five minutes before
turning off. At higher speeds, the
rear window defogger may stay on
continuously. The upper region of gridlines on the
rear window are antenna lines and
are not intended to heat when the
defogger is activated.
If equipped with heated outside
rearview mirrors, they turn on with
the rear window defogger and help
to clear fog or frost from the surface
of the mirror. See
Heated Mirrors on
page 2-20.
{Caution
Using a razor blade or sharp
object on the inside rear window
can damage the antenna or
defogger. Repairs would not be
covered by the vehicle warranty.
Do not stick anything to the rear
window.
Remote Start Climate Control
Operation (If Equipped):
If equipped with remote start, the
climate control system may run
when the vehicle is started remotely.
The system uses the driver ’s previous settings to heat or cool the
inside of the vehicle. The rear defog
may come on during remote start
based on cold ambient conditions.
The rear defog indicator light may
not come on during a remote start.
The front heated seats may turn on
if it is cold outside. The heated seat
indicator lights may not come on
during a remote start. See
Remote
Vehicle Start on page 2-9 and
Heated and Ventilated Seats on
page 1-11 (if equipped).Sensors