Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
1-20 In Brief
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
See
Roadside Assistance Program
on page 13-5.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.
Black plate (31,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Seats and Restraints 3-31
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
In addition, the vehicle may have a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properlyturning off the passenger airbag(s).
See
Passenger Sensing System on
page 3-25.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels on page 10-65 for
additional important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-15.
{Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? on page 3-18. See your
dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
(Continued)
Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
9-10 Driving and Operating
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle show
how much weight it was
designed to carry, the Tire and
Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
(Continued)
Warning (Continued)
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
Tire and Loading Information
Label
Label Example
A vehicle specific Tire and
Loading Information label is
attached to the center pillar
(B-pillar). With the driver door open, you will find the label
attached below the door lock
post (striker). The tire and
loading information label shows
the number of occupant seating
positions (1), and the maximum
vehicle capacity weight (2) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
size of the original equipment
tires (3) and the recommended
cold tire inflation pressures (4).
For more information on tires
and inflation see
Tires on
page 10-46 andTire Pressure
on page 10-55.
There is also important loading
information on the vehicle
Certification/Tire label. It tells
you the Gross Vehicle Weight
Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for
Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
9-12 Driving and Operating
Example 2
A. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs)
B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 136 kg
(750 lbs)
C. Available Cargo Weight = 113 kg (250 lbs)Example 3
1. Maximum Vehicle Capacity Weight for Example 3 = 453 kg
(1,000 lbs)
2. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg
(1,000 lbs)
3. Available Cargo Weight = 0 kg (0 lbs)
Refer to the vehicle tire and
loading information label for
specific information about the
vehicle's capacity weight and
seating positions. The combined weight of the driver, passengers,
and cargo should never exceed
the vehicle capacity weight.
Certification/Tire Label
A vehicle specific Certification/
Tire label is found on the rear
edge of the driver door. The
label shows the size of the
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of the vehicle. This is called
Gross Vehicle Weight Rating
Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-2 Vehicle Care
Tire Pressure MonitorSystem . . . . . . . . . . . . . . . . . . . 10-56
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-57
Tire Inspection . . . . . . . . . . . . . . 10-61
Tire Rotation . . . . . . . . . . . . . . . 10-61
Dual Tire Rotation . . . . . . . . . . 10-62
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-63
Buying New Tires . . . . . . . . . . . 10-64
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-65
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-66
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-67
Wheel Replacement . . . . . . . . 10-68
Tire Chains . . . . . . . . . . . . . . . . . 10-68
If a Tire Goes Flat . . . . . . . . . . 10-69
Tire Changing . . . . . . . . . . . . . . 10-71
Full-Size Spare Tire . . . . . . . . 10-79
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-79
Towing the Vehicle
Towing the Vehicle . . . . . . . . . 10-83
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-83
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-86
Interior Care . . . . . . . . . . . . . . . . 10-91
Floor Mats . . . . . . . . . . . . . . . . . . 10-94
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
Black plate (48,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-48 Vehicle Care
.Use only radial ply tires of the
same size, load range, and
speed rating as the original
equipment tires.
Winter tires with the same speed
rating as the original equipment tires
may not be available for H, V, W, Y,
and ZR speed rated tires. If winter
tires with a lower speed rating are
chosen, never exceed the tire's
maximum speed capability.
All-Terrain Tires
This vehicle may have All-Terrain
Tires. These tires provide good
performance on most road surfaces,
weather conditions, and for off-road
driving.
The tread pattern on these tires may
wear more quickly than other tires.
Consider rotating the tires more
frequently than at 12 000 km
(7,500 mi) intervals if irregular wear
is noted when the tires are
inspected. See Tire Inspection on
page 10-61.
Tire Sidewall Labeling
Useful information about a tire is
molded into the sidewall. The
examples show a typical
passenger vehicle and light
truck tire sidewall.
Passenger (P-Metric) Tire
(1) Tire Size:The tire size code
is a combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type, and service description. See the
“Tire Size”
illustration later in this
section for more detail.
(2) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(3) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with the
U.S. Department of
Transportation Motor Vehicle
Safety Standards.
Black plate (49,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-49
DOT Tire Date of
Manufacture
:The last four
digits of the TIN indicate the tire
manufactured date. The first two
digits represent the week
(01-52) and the last two digits,
the year. For example, the third
week of the year 2010 would
have a four-digit DOT date
of 0310.
(4) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT code are the
Tire Identification Number (TIN).
The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(5) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread. (6) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required to
grade tires based on three
performance factors: treadwear,
traction, and temperature
resistance. For more
information, see Uniform Tire
Quality Grading on page 10-66.
(7) Maximum Cold Inflation
Load Limit
:Maximum load that
can be carried and the
maximum pressure needed to
support that load. For
information on recommended
tire pressure see Tire Pressure
on page 10-55 andVehicle Load
Limits on page 9-10.Light Truck (LT-Metric) Tire
(1) Tire Size:The tire size code
is a combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.
Black plate (50,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-50 Vehicle Care
(2) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines. This does not apply
to Goodyear LT225/75R16 G949
RSA and Goodyear LT225/
75R16 G933 RSD commercial
truck tires.
(3) Dual Tire Maximum Load
:
Maximum load that can be
carried and the maximum
pressure needed to support that
load when used in a dual
configuration. For information on
recommended tire pressure see
Tire Pressure on page 10-55
and Vehicle Load Limits on
page 9-10. (4) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with the
U.S. Department of
Transportation Motor Vehicle
Safety Standards.
DOT Tire Date of
Manufacture
:The last four
digits of the TIN indicate the tire
manufactured date. The first two
digits represent the week
(01-52) and the last two digits,
the year. For example, the third
week of the year 2010 would
have a four-digit DOT date
of 0310.
(5) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT code are the
Tire Identification Number (TIN).
The TIN shows the
manufacturer and plant code,
tire size, and date the tire was manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(6) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(7) Single Tire Maximum
Load
:Maximum load that can
be carried and the maximum
pressure needed to support that
load when used as a single. For
information on recommended
tire pressure see Tire Pressure
on page 10-55 andVehicle Load
Limits on page 9-10.