Black plate (19,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
In Brief 1-19
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9-10.
The warning light will remain on until
the tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that thetire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See
Tire Pressure Monitor System
on page 10-56.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN, with the engine off.
2. Fully press and release the accelerator pedal three times
within five seconds.
3. Turn the key to LOCK/OFF. See
Engine Oil Life System on
page 10-10.
E85 or FlexFuel
Vehicles with a yellow fuel cap can
use either unleaded gasoline or
ethanol fuel containing up to 85%
ethanol (E85). See E85 or FlexFuel
on page 9-44. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9-43.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
Black plate (11,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Instruments and Controls 5-11
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
Speedometer
The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper‐resistant
odometer. The digital odometer will
read 999,999 if it is turned back.
If the vehicle needs a new odometer
installed, it must be set to the
mileage total of the old odometer.
If that is not possible, then it must
be set at zero and a label must be
put on the driver door to show the
old mileage reading when the new
odometer was installed.
Trip Odometer
The trip odometer can show how far
the vehicle has been driven since
the trip odometer was last set
to zero.
Press the
3Driver Information
Center (DIC) button to display the
trip odometer and the regular
odometer information.
See Driver Information Center (DIC)
on page 5-25 for more information
on resetting the trip odometer.
To display the odometer reading
with the ignition off, press
3.
Fuel Gauge
Metric
English
Black plate (27,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Instruments and Controls 5-27
Trip/Fuel Menu Items
3(Trip/Fuel):Press this button
to scroll through the following menu
items:
Odometer
Press
3until XX km (mi)
displays. This display shows the
distance the vehicle has been
driven in either kilometers (km) or
miles (mi).
Trip Odometers
Press
3until A or B displays.
This display shows the current
distance traveled in either
kilometers (km) or miles (mi) since
the last reset for each trip odometer.
Both trip odometers can be used at
the same time.
Each trip odometer can be reset to
zero separately by pressing
Vwhile
the desired trip odometer is
displayed. The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold
Vfor at least
four seconds. The trip odometer will
display the number of
kilometers (km) or miles (mi) driven
since the ignition was last turned on
and the vehicle was moving. Once
the vehicle begins moving, the trip
odometer will accumulate mileage.
For example, if the vehicle was
driven 8 km (5 miles) before it is
started again, and then the
retro-active reset feature is
activated, the display will show 8 km
(5 miles). As the vehicle begins
moving, the display will then
increase to 8.1 km (5.1 miles),
8.2 km (5.2 miles), etc. If the retro-active reset feature is
activated after the vehicle is started,
but before it begins moving, the
display will show the number of
kilometers (km) or miles (mi) that
were driven during the last ignition
cycle.
Fuel Range
Press3until FUEL RANGE
displays. This display shows the
approximate number of remaining
kilometers (km) or miles (mi) the
vehicle can be driven without
refueling. The display will show
LOW if the fuel level is low.
The fuel range estimate is based on
an average of the fuel economy
over recent driving history and the
amount of fuel remaining in the fuel
tank. This estimate will change if
driving conditions change. For
example, if driving in traffic and
making frequent stops, this display
may read one number, but if the
vehicle is driven on a freeway, the
number may change even though
the same amount of fuel is in the
Black plate (4,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13-11. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Servicing the
Airbag-Equipped Vehicle on
page 3-30.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records on
page 11-15.
{Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the handle with this symbol on it. It is in front of the driver
side door frame near the floor.
Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-10 Vehicle Care
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on. See
Engine Oil Messages on page 5-33.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Turn the ignition key to ON/RUN
with the engine off.
2. Fully press and release the accelerator pedal slowly three
times within five seconds.
3. Turn the key to LOCK/OFF.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Black plate (8,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
13-8 Customer Information
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can offer
one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your destination with minimal interruption
of your daily schedule. This includes
one-way or round-trip shuttle service
within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through a
friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.