2014 CHEVROLET EXPRESS PASSANGER ESP

Black plate (3,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
OnStar 14-3
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
2. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and the distance to the
destination, then responds with
“OnStar ready,” then a tone.
Other Navigation Services
Available from OnStar
OnStar eNav:Allows subscribers
to send destinations from
MapQuest.com to their Turn-by-Turn
Navigation or screen-based
navigation system. When ready, the
directions will be downloaded to the
vehicle.
Destination Download: Press
Q,
then request the Advisor to
download directions to the
navigation system in the vehicle. After the call ends, press the
“Go”
button on the navigation screen to
begin driving directions.
If directions are downloaded to the
navigation system, the route can
only be canceled through the
navigation system.
Destinations can also be
downloaded on the go. For
information about eNav, Destination
Download, and coverage maps see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled through the OnStar
RemoteLink
®mobile app. For
coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).

Black plate (4,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
14-4 OnStar
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to select Apple
®,
Android™, and BlackBerry®devices
to check vehicle fuel level, oil life,
or tire pressure; to start the vehicle
(if equipped) or unlock it; or to
connect to an OnStar Advisor. For
OnStar RemoteLink information and
compatibility, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Hands-Free Calling
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready,” followed by
a tone.
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. Press=. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. System responds: “About to store tag>. Does that sound OK?”
5. Say “Yes”or say “No”to try
again. System responds: “OK,
storing .”
Place a Call Using a Stored
Number
1. Press=. System responds:
“OnStar ready.”
2. Say “Call .” System
responds: “OK, calling
.”

Black plate (5,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
OnStar 14-5
Verify Minutes and Expiration
Press=and say“Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If an
On-Demand Diagnostics check is
needed between e-mails, press
Q,
and an Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
.Call 888-4-ONSTAR
(888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features

Black plate (7,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
OnStar 14-7
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask an Advisor.
Advisors are available in English,
Spanish and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbalroute or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (5,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42Additives . . . . . . . . . . . . . . . . . . . . . 9-44
Economy Driving . . . . . . . . . . . . . 1-19
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-47
Filling the Tank . . . . . . . . . . . . . . . 9-45
Foreign Countries . . . . . . . . . . . . 9-44
Gasoline Specifications . . . . . . . 9-44
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Low Fuel Warning Light . . . . . . . 5-24
Recommended . . . . . . . . . . . . . . . 9-43
Requirements, California . . . . . 9-44
System Messages . . . . . . . . . . . . 5-33
Full-Size Spare Tire . . . . . . . . . . 10-79
Fuses Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-40
Floor Console Fuse Block . . 10-43
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-40G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-44
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-13
Engine Oil Pressure . . . . . . . . . . 5-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . . 5-11
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-14
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-48
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass, Enhanced Technology . . . . . . . . . . . . . . . . . . . 2-16
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-34
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-34Aiming . . . . . . . . . . . . . . . . . . . . . . 10-33
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-34
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-2
Heated Mirrors . . . . . . . . . . . . . . . . . 2-13
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-19
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-25
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-7
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . 3-9