
Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
2014 Chevrolet Express Owner ManualM
Towing the Vehicle . . . . . . . . . . 10-83
Appearance Care . . . . . . . . . . . 10-86
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids . . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . 13-13 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (9,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-9
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
SeeRecommended Fluids and
Lubricants on page 11-12.
Specification
Use and ask for licensed engine oils
with the dexos1
®approved
certification mark. Engine oils
meeting the requirements for the
vehicle should have the dexos1
approved certification mark. This
certification mark indicates that the
oil has been approved to the dexos1
specification.
{Caution
Failure to use the recommended
engine oil can result in engine
damage not covered by the
vehicle warranty. Check with your
dealer or service provider on
whether the oil is approved to the
dexos1 specification.
Viscosity Grade
SAE 5W-30 is the best viscosity
grade for the vehicle. Do not use
other viscosity grade oils such as
SAE 10W-30, 10W-40, or 20W-50.
Cold Temperature Operation: In an
area of extreme cold, where the
temperature falls below −29°C
(−20°F), an SAE 0W-30 oil may be
used. An oil of this viscosity grade
will provide easier cold starting for
the engine at extremely low
temperatures. When selecting an oil
of the appropriate viscosity grade,
always select an oil of the correct specification. See
“Specification”
earlier in this section for more
information.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils with the dexos
specification and displaying the
dexos certification mark are all that
is needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags

Black plate (11,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-11
Automatic Transmission
Fluid (4-Speed
Transmission)
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
When to Check and Change
Automatic Transmission Fluid
A good time to check the automatic
transmission fluid level is when the
engine oil is changed.
Change the fluid and filter at the
intervals listed inMaintenance
Schedule on page 11-3 and be sure
to use the transmission fluid listed in
Recommended Fluids and
Lubricants on page 11-12.
How to Check Automatic
Transmission Fluid
Because this operation can be a
little difficult, it may be decided to
have this done at the dealer. If not taken to the dealer, be sure to
follow all the instructions here or a
false reading on the dipstick could
result.
{Caution
Too much or too little fluid can
damage the transmission. Too
much can mean that some of the
fluid could come out and fall on
hot engine parts or exhaust
system parts, starting a fire. Too
little fluid could cause the
transmission to overheat. Be sure
to get an accurate reading if
checking the transmission fluid.
Wait at least 30 minutes before
checking the transmission fluid level
if you have been driving:
.When outside temperatures are
above 32°C (90°F).
.At high speed for quite a while.
.In heavy traffic —especially in
hot weather.
.While pulling a trailer.
To get the right reading, the fluid
should be at normal operating
temperature, which is 82°C to 93°C
(180°F to 200°F).
Get the vehicle warmed up by
driving about 24 km (15 mi) when
outside temperatures are above 10°
C (50°F). If it is colder than 10°C
(50°F), drive the vehicle in 3 (Third)
until the engine temperature gauge
moves and then remains steady for
10 minutes.
A cold fluid check can be made
after the vehicle has been sitting for
eight hours or more with the engine
off, but this is used only as a
reference. Let the engine run at idle
for five minutes if outside
temperatures are 10°C (50°F) or
more. If it is colder than 10°C
(50°F), the engine may have to idle
longer. Should the fluid level be low
during this cold check, the fluid must
be checked hot before adding fluid.
Checking the fluid hot will give a
more accurate reading of the fluid
level.

Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-12 Vehicle Care
Checking the Fluid Level
Prepare the vehicle as follows:
1. Park the vehicle on a levelplace. Keep the engine running.
2. With the parking brake applied, place the shift lever in P (Park).
3. With your foot on the brake pedal, move the shift lever
through each gear range,
pausing for about three seconds
in each range. Then, position the
shift lever in P (Park).
4. Let the engine run at idle for three minutes or more.
Then, without shutting off the
engine, use the steps that follow.The transmission dipstick is near
the center of the engine
compartment and will be labeled
with the graphic shown.
See Engine Compartment Overview
on page 10-6.
1. Flip the handle up, pull out the
dipstick, and wipe it with a clean
rag or paper towel.
2. Push it back in all the way, wait three seconds, then pull it back
out again.
3. Check both sides of the dipstick,and read the lower level. The
fluid level must be in the COLD
area for a cold check or in the
HOT or cross-hatched area for a
hot check. Be sure to keep the
dipstick pointed down to get an
accurate reading. 4. If the fluid level is in the
acceptable range, push the
dipstick back in all the way; then
flip the handle down to lock the
dipstick in place.
How to Add Automatic
Transmission Fluid
Refer to Recommended Fluids and
Lubricants on page 11-12 to
determine what kind of transmission
fluid to use.
Using a funnel, add fluid down the
transmission dipstick tube only after
checking the transmission fluid
while it is hot. A cold check is used
only as a reference. If the fluid level
is low, add only enough of the
proper fluid to bring the level up to
the HOT area for a hot check.
It does not take much fluid,
generally less than 0.5 L (1 pt). Do
not overfill.

Black plate (13,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-13
{Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
warranty. Always use the
automatic transmission fluid listed
inRecommended Fluids and
Lubricants on page 11-12.
.After adding fluid, recheck the
fluid level as described under
“How to Check Automatic
Transmission Fluid,” earlier in
this section.
.When the correct fluid level is
obtained, push the dipstick back
in all the way; then flip the
handle down to lock the dipstick
in place.
Automatic Transmission
Fluid (6-Speed
Transmission)
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. If a small leak is
suspected, use the following
procedures to check the fluid level.
However, if there is a large leak, it
may be necessary to have the
vehicle towed to a dealer and have
it repaired before driving the vehicle
further.
Change the fluid and filter at the
intervals listed in Maintenance
Schedule on page 11-3, and be sure
to use the transmission fluid listed in
Recommended Fluids and
Lubricants on page 11-12.
How to Check Automatic
Transmission Fluid
Because this operation can be
difficult, it is recommended to have
this check done at your dealer,
which can monitor the transmission
temperature. The transmission fluid
level increases with temperature. To
obtain a highly accurate fluid level
check, the transmission temperature
must be measured.
If it is decided to check the fluid
level, be sure to follow all the
instructions here, or a false reading
on the dipstick may occur.
{Caution
Too much or too little fluid can
damage the transmission. Too
much can mean that some of the
fluid could come out and fall on
hot engine parts or exhaust
system parts, starting a fire. Too
little fluid could cause the
(Continued)

Black plate (15,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-15
Then, without shutting off the
engine, use the steps that follow.
The transmission dipstick is near
the center of the engine
compartment and will be labeled
with the graphic shown.
SeeEngine Compartment Overview
on page 10-6 for more information
on location.
1. COLD Range
2. WARM Range
3. HOT Range 1. Flip the handle up, pull out the
dipstick, and wipe it with a clean
rag or paper towel.
2. Push it back in all the way, wait three seconds, and pull it back
out again.
3. Check both sides of the dipstick, and read the lower level. The
fluid level must be in the
COLD (1) range for a cold
check, transmission temperature
27°C to 32°C (80°F to 90°F);
between the COLD (1) and
HOT (3) range for a WARM (2)
check, 50°C to 60°C (122°F to
140°F); or in the HOT (3)
cross-hatched range for a hot
check, 71°C to 93°C (160°F to
200°F). Be sure to keep the
dipstick pointed down to get an
accurate reading.
4. If the fluid level is in the acceptable range, push the
dipstick back in all the way; then
flip the handle down to lock the
dipstick in place.
How to Add Automatic
Transmission Fluid
Refer to Recommended Fluids and
Lubricants on page 11-12 to
determine what kind of transmission
fluid to use.
1. WARM Range
2. HOT Range
Using a funnel, add fluid down the
transmission dipstick tube only after
checking the transmission fluid
while it is warm or hot. A cold check
is used only as a reference. If the
fluid level is low, add only enough of
the proper fluid to bring the level up
to the middle of the WARM (1) or
HOT (2) range depending on the
ambient temperature and prior
driving conditions. Refer to “How to
Check Automatic Transmission

Black plate (16,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-16 Vehicle Care
Fluid”earlier in this section for
instructions on driving to achieve
warm or hot transmission fluid.
It does not take much fluid,
generally less than 0.5 L (1 pt). Do
not overfill.
{Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
warranty. Always use the
automatic transmission fluid listed
in Recommended Fluids and
Lubricants on page 11-12.
.After adding fluid, recheck the
fluid level as described under
“How to Check Automatic
Transmission Fluid,” earlier in
this section.
.When the correct fluid level is
obtained, push the dipstick back
in all the way; then flip the
handle down to lock the dipstick
in place.
Engine Air Cleaner/Filter
The engine air cleaner/filter is near
the center of the engine
compartment. See Engine
Compartment Overview on
page 10-6.
When to Inspect the Engine Air
Cleaner/Filter
Inspect or replace the air cleaner/
filter at the scheduled maintenance
intervals. See Maintenance
Schedule on page 11-3. If driving in
dusty/dirty conditions, inspect the
filter at each engine oil change.
How to Inspect the Engine Air
Cleaner/Filter
To inspect the air cleaner/filter,
remove the filter from the vehicle
and lightly shake it to release loose
dust and dirt. If the filter remains
covered with dirt, a new filter is
required. Never use compressed air
to clean the filter.
To inspect or replace the engine air
cleaner/filter:
1. Unhook the retainer clips and
remove the cover.
2. Lift the filter out of the engine air cleaner/filter housing. Care
should be taken to dislodge as
little dirt as possible.

Black plate (19,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-19
Use a 50/50 mixture of clean,
drinkable water and DEX-COOL
coolant. If using this mixture,
nothing else needs to be added.
This mixture:
.Gives freezing protection down
to−37°C (−34°F), outside
temperature.
.Gives boiling protection up to
129°C (265°F), engine
temperature.
.Protects against rust and
corrosion.
.Will not damage aluminum parts.
.Helps keep the proper engine
temperature.
{Caution
If improper coolant mixture,
inhibitors, or additives are used in
the vehicle cooling system, the
engine could overheat and be
damaged. Too much water in the
(Continued)
Caution (Continued)
mixture can freeze and crack
engine cooling parts. The repairs
would not be covered by the
vehicle warranty. Use only the
proper mixture of engine coolant
for the cooling system. See
Recommended Fluids and
Lubricants on page 11-12.
Never dispose of engine coolant by
putting it in the trash, pouring it on
the ground, or into sewers, streams,
or bodies of water. Have the coolant
changed by an authorized service
center, familiar with legal
requirements regarding used
coolant disposal. This will help
protect the environment and your
health.
Checking Coolant
The vehicle must be on a level
surface when checking the coolant
level. Check to see if coolant is visible in
the coolant recovery tank. If the
coolant inside the coolant recovery
tank is boiling, do not do anything
else until it cools down. If coolant is
visible but the coolant level is not at
or above the COLD FILL mark, add
a 50/50 mixture of clean, drinkable
water and DEX-COOL coolant at the
coolant recovery tank, but be sure
the cooling system is cool before
this is done.
The coolant recovery tank cap has
this symbol on it.
When the engine is cold, the coolant
level should be at or above the
COLD FILL mark. If it is not, there
could be a leak in the cooling
system.