2014 CHEVROLET EXPRESS CARGO VAN ECO mode

Black plate (37,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-37
wheel briefly. Each time this is
done, the vehicle goes about
1.6 km/h (1 mph) slower.
Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle will slow down to the
previous set cruise speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
applying the SET– button will result
in cruise control set to the current
vehicle speed.
Using Cruise Control on Hills
How well the cruise control works
on hills depends on the vehicle
speed, the load, and the steepness
of the hills. When going up steep
hills, pushing the accelerator pedal
may be necessary to maintain
vehicle speed. While going downhill:
.Vehicles with a 4-speed
automatic transmission may
need to have the brakes applied
or the transmission shifted to a
lower gear to help maintain
driver selected speed.
.Vehicles with a 6-speed
automatic transmission have
Cruise Grade Braking to help
maintain driver selected speed.
Cruise Grade Braking is enabled
when the vehicle is started and
Cruise Control is active. It is not
enabled in Range Selection Mode.
It assists in maintaining driver
selected speed when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.
To disable and enable Cruise Grade
Braking for the current ignition key
cycle, press and hold the Tow/Haul
button for three seconds. A DIC
message displays. See
Transmission Messages on
page 5-38. When the brakes are manually
applied the cruise control is
disengaged.
Ending Cruise Control
There are three ways to end cruise
control:.To disengage cruise control,
step lightly on the brake pedal.
.Press the[on the steering
wheel.
.To turn off the cruise control,
press
Ion the steering wheel.
Erasing Speed Memory
The cruise control set speed is
erased from memory if
Iis
pressed or if the vehicle is
turned off.

Black plate (59,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-59
Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle Gross
Combined Weight Rating (GCWR).
See“Weight of the Trailer” inTrailer
Towing on page 9-51. Tow/Haul is
most useful under the following
driving conditions:
.When pulling a heavy trailer or a
large or heavy load through
rolling terrain.
.When pulling a heavy trailer or a
large or heavy load in
stop-and-go traffic.
.When pulling a heavy trailer or a
large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired. Operating the vehicle in Tow/Haul
Mode when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to the
selection of Tow/Haul when the
vehicle is unloaded. Such a
selection when unloaded may result
in unpleasant engine and
transmission driving characteristics
and reduced fuel economy. Tow/
Haul is recommended only when
pulling a heavy trailer or a large or
heavy load.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
warranty. Always check with your
dealer before adding electrical
equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3-30 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3-30.

Black plate (54,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-54 Vehicle Care
Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits on page 9-10.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire. Passenger (P-Metric) Tire
:A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. See Tire
Pressure on page 10-55 and
Vehicle Load Limits on
page 9-10.
Radial Ply Tire
:A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim
:A metal support for a tire
and upon which the tire beads
are seated.
Sidewall
:The portion of a tire
between the tread and the bead. Speed Rating
:An
alphanumeric code assigned to
a tire indicating the maximum
speed at which a tire can
operate.
Traction
:The friction between
the tire and the road surface.
The amount of grip provided.
Tread
:The portion of a tire that
comes into contact with
the road.
Treadwear Indicators
:Narrow
bands, sometimes called wear
bars, that show across the tread
of a tire when only 1.6 mm
(1/16 in) of tread remains. See
When It Is Time for New Tires
on page 10-63.
UTQGS (Uniform Tire Quality
Grading Standards)
:A tire
information system that provides
consumers with ratings for a
tire's traction, temperature, and
treadwear. Ratings are

Black plate (60,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-60 Vehicle Care
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool.
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN withthe engine off.
3. Press the Remote Keyless Entry (RKE) transmitter's
QandK
buttons at the same time for
approximately five seconds. The
horn sounds twice to signal the
receiver is in relearn mode and
TIRE LEARNING ACTIVE
message displays on the DIC
screen. If the vehicle does not have
RKE, press the Driver
Information Center (DIC) vehicle
information button until the
PRESS
VTO RELEARN TIRE
POSITIONS message displays.
The horn sounds twice to signal
the receiver is in relearn mode
and TIRE LEARNING ACTIVE
message displays on the DIC
screen.
If the vehicle does not have RKE
or DIC buttons, press the trip
odometer reset stem on the
instrument cluster until the
PRESS VTO RELEARN TIRE
POSITIONS message displays.
The horn sounds twice to signal
the receiver is in relearn mode
and TIRE LEARNING ACTIVE
message displays on the DIC
screen.
4. Start with the driver side front tire.
5. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.
6. Proceed to the passenger side front tire, and repeat the
procedure in Step 5.
7. Proceed to the passenger side rear tire, and repeat the
procedure in Step 5.
8. Proceed to the driver side rear tire, and repeat the procedure in
Step 5. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display screen goes off.
9. Turn the ignition switch to LOCK/OFF.

Black plate (69,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-69
Warning (Continued)
crash. To help avoid damage to
the vehicle, drive slowly, readjust,
or remove the device if it is
contacting the vehicle. Do not
spin the vehicle's tires. Follow the
manufacturer's instructions.
{Caution
Use tire chains only where legal
and only when necessary. Use
chains that are the proper size for
the tires. Install them on the tires
of the rear axle. Do not use
chains on the tires of the front
axle. Tighten them as tightly as
possible with the ends securely
fastened. Drive slowly and follow
the chain manufacturer's
instructions. If the chains contact
the vehicle, stop and retighten
them. If the contact continues,(Continued)
Caution (Continued)
slow down until it stops. Driving
too fast or spinning the wheels
with chains on will damage the
vehicle.
For Cutaway models with LT245/
75R16, LT225/75R16 or LT215/
85R16 size single or dual rear tires,
use Low Profile Z-Chain or SAE
Class S cables.
For Cargo or Passenger models
with P245/70R17, LT225/75R16 or
LT245/75R16 size tires, use Low
Profile Z-Chain cables. SAE Class S
chains are not recommended.
If the vehicle has dual rear tires, do
not use individual tire chains. Use
tire chains that fit across both dual
tires.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires
are maintained properly. See Tires
on page 10-46. If air goes out of a
tire, it is much more likely to leak
out slowly. But if there ever is a
blowout, here are a few tips about
what to expect and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction as
used in a skid. Stop pressing the
accelerator pedal and steer to
straighten the vehicle. It may be
very bumpy and noisy. Gently brake
to a stop, well off the road,
if possible.

Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
13-10 Customer Information
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-21.

Black plate (11,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Customer Information 13-11
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
13-12 Customer Information
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors. To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.